Sales co ordinator

About Us

JK Steel Strips LLP is a trusted name in India’s steel processing sector, with a proud legacy dating back to 1987. Specializing in steel slitting, cut-to-length processing, and high-quality steel products, we cater to diverse industries including automotive, electrical, infrastructure, engineering, and construction.

We maintain strong partnerships with top global mills — including leading Korean and Japanese companies — ensuring a reliable supply chain of premium materials at competitive prices. As a supplier to Tier 1 OEMs, we uphold the highest quality standards and deliver precision-engineered solutions tailored to client needs.

Our advanced processing capabilities and global reach empower us to meet international benchmarks and deliver exceptional value across every engagement.

About the Job

This is a full-time remote role for a Sales Coordinator. The Sales Coordinator will be responsible for supporting the sales team with sales coordination activities, providing excellent customer service, and ensuring smooth sales operations. Daily tasks include managing sales documentation, coordinating between various departments, responding to customer inquiries, and assisting with communication both internally and externally.

Key Responsibilities

Field Visits & Quality Inspection

• Visit customer sites and processing centers as required.
• Physically inspect materials and verify specifications, including thickness, using micrometers and other measuring tools.
• Ensure that materials meet client requirements before dispatch or post-processing.
• Maintain accurate records of inspection findings and communicate any discrepancies to relevant teams.

Order Management & Coordination

• Receive and process customer orders via phone, email, or other channels.
• Verify order details such as specifications, pricing, quantity, and delivery timelines.
• Ensure timely and accurate processing of orders.

Client Communication & Support

• Coordinate with clients to confirm order terms, delivery schedules, and payment status.
• Respond to customer inquiries, updates, and complaints with professionalism.
• Follow up on quotations, pending orders, and payments.

Internal Coordination

• Work closely with production, inventory, dispatch, and accounts teams for seamless order execution.
• Ensure accurate information sharing between departments to avoid delays or discrepancies.

Key Skills & Qualifications

• Proficient in

  Advanced Excel

  .
• Strong communication skills in

  English and Hindi

  .
• Ability to multitask, prioritize, and work with attention to detail.
• Soft-spoken, professional, and customer-oriented approach.
• Experience in steel/trading/manufacturing industry is a bonus.

Benefits

• Leave encashment
• Cell phone reimbursement
• Opportunity for career growth within a reputed steel processing firm

Type

Location