Sales Consultant

Skills:

Company Overview

Job Overview

Qualifications And Skills

• Customer Relationship Management (Mandatory skill) - ability to build, nurture, and manage long-term customer relationships ensuring satisfaction and loyalty throughout the buying process.
• Lead Generation (Mandatory skill) - expertise in identifying, qualifying, and developing new business leads via various channels to maximize sales pipeline.
• Cold Calling (Mandatory skill) - proven capability in proactively reaching out to potential customers to generate interest and convert prospects into sales opportunities.
• Product Knowledge - strong familiarity with Hyundai vehicles, features, and specifications enabling informed and persuasive communication with clients.
• Negotiation - adept at negotiating terms, prices, and packages to meet both customer expectations and company objectives while maintaining positive relationships.
• Sales Forecasting - experience in analyzing sales data and market trends to project future sales and help set achievable targets for the team.
• Market Research - ability to gather and assess information about competitors, market demand, and evolving customer preferences in the automotive sector.
• Test Drive Coordination - skilled in organizing and overseeing test drives efficiently, ensuring an excellent experience that assists clients in their purchase decisions.
  

Roles And Responsibilities

• Engage with prospective and existing customers, guiding them through the complete sales process from initial enquiry to delivery of Hyundai vehicles.
• Generate and follow up on sales leads through techniques such as cold calling, digital outreach, and showroom walk-ins to meet monthly targets.
• Maintain detailed records of customer interactions, preferences, and feedback using CRM systems to ensure personalized and consistent service.
• Conduct product presentations and demonstrations, leveraging deep product knowledge to address customer queries and highlight unique selling points.
• Negotiate sales offers, pricing, and financing options, ensuring a win-win outcome for both customers and the dealership.
• Coordinate and manage customer test drives, ensuring safety protocols are followed and each experience is informative and positive.
• Collaborate with team members to achieve dealership sales goals and uphold Sharayu Hyundais reputation for top-tier customer satisfaction.
• Stay updated on competitor activities, changing automotive trends, and new Hyundai product launches for effective market positioning.