Sales Back-End Operations Executive

Role & responsibilities

Mobile: 93459 12525

Email: hr@vaighaiagro.com

Company: Vaighai Agro Products Limited

Location: Anna Nagar, Madurai 625 020

Website: https://nella.in/

Job Title: Sales Back-End Operations Executive

Job Summary

Key Responsibilities:

1.Order Processing & Management:

• Receive and verify sales orders from the field sales team or customers.
• Enter orders into ERP/CRM systems accurately.
• Track order status and update customers or sales staff accordingly.
• Ensure timely dispatch of goods in coordination with logistics and warehouse teams.

2.Customer Support & Coordination:

• Handle customer inquiries related to orders, delivery, or documentation.
• Coordinate with internal teams (production, dispatch, accounts) for smooth order fulfillment.
• Maintain communication with customers for updates or issue resolution.

3.Sales Documentation:

• Prepare and maintain sales-related documents such as proforma invoices, delivery challans, invoices, and gate passes.
• Maintain a digital and physical filing system for all sales documentation.

4.Reporting & Data Management:

• Update daily and monthly sales records and prepare MIS reports.
• Maintain customer master data in the ERP or Excel sheets.
• Analyze sales trends and provide inputs for forecasting or inventory planning.

5.Credit Control & Follow-Up:

• Track outstanding payments and follow up with customers for timely collections.
• Coordinate with the finance team regarding credit limits and overdue accounts.

6.Support to Sales Team:

• Assist in preparing quotations, tender documents, and price lists.
• Schedule and support sales meetings and client visits as required.

Preferred candidate profile

Qualifications:

1. Bachelors degree in Commerce / Business Administration or related field.

2. 5 - 8 years of experience in a sales support or back-office sales coordination role.

3. Familiarity with ERP systems (e.g., SAP, Tally, Zoho) and Microsoft Office (especially Excel).

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Key Skills Required:

1. Strong communication and coordination skills

2. Attention to detail and accuracy

3. Time management and multitasking abilities

4. Problem-solving and customer service mindset

5. Knowledge of sales processes and documentation

Perks and benefits:

As per the Industry Norms. Interested candidates can apply for the job & for more details please call, Mobile: 93459 12525

Email:

Corporate Office:

Vaighai Group of Companies

39 (B) Anna Nagar, Madurai 625 020

https://vaighai.com/