220 Enquiry Management Jobs

Role & responsibilities Business volume and growth Market share to maintain /growth Employee Productivity Dealer relationship Customer relationship Trade Advancement PDD management Stock management 33% repayment of business Pos management Business authorization and decision making Deviation approval management Other department relationship Training and mentoring for BE Outlet visit Customer visits Critical / High value cases Disposal of repossessed stocks management Customer retention Promotional activity for activation To ensure Growth of the Business of assigned geography with month on month Volume, MS and disbursement value in all Dealerships. Daily dealer wise, product wise Tgt. vs achievement analysis. Strengthening and building relationship with dealer sales team & manager. Dealership Allocation of Executives TA management for the dealers by increasing retail conversion and to ensure no TA ageing. Enquiry Management & Loss sale analysis. To train employees on present available finance schemes and to suggest any new

Role Overview The Agency Coordinator will be responsible for managing agency operations, ensuring smooth onboarding and exit processes, maintaining compliance, coordinating activities, and handling day-to-day reporting and team requirements. The role demands excellent organizational skills, coordination ability, and attention to detail. Key Responsibilities Associate Partner (AP) Management Prepare and manage AP Agreements. Handle AP Onboarding formalities. Manage AP Exit processes. Employee Engagement Maintain birthday and work anniversary records of all employees. Organize celebrations and acknowledgments. Data & Reporting Track and maintain agency team data (daily/weekly/monthly). Prepare regular reports for management. Ensure timely follow-ups with agency team members. Operations & Coordination Handle queries from Associate Partners (APs). Manage B2B, MPS, and trophy requirements. Coordinate with different teams for seamless execution. Event & Activity Management Organize team lunches, meetings, and activities. Develop and execute monthly activity plans. Documentation & Compliance Ensure proper documentation and record-keeping. Maintain reports such as daily MIS, RS for RLP, etc. Complete all tasks as per management guidelines and checklists. Requirements Graduate in any discipline (preferably Business Administration/HR/Operations). 13 years of experience in operations, coordination, or process management. Strong communication and interpersonal skills. Role & responsibilities Preferred candidate profile

handle digital marketing prepare quotations,follow ups with clients and vendors maintain office records,invoices and basic admin tasks support management in business proposals and presentations Perks and benefits fixed salary along with profit sharing as bonus

Office Address: Asmita House, Asmita Township, Naya Nagar, Mira Road East, Thane 401107 Landmark: 5-10 minutes walking distance from Mira Road East Railway Station Working Hours: 10:00 AM 6:00 PM Working Days: Mon-Sat Website: www.asmitagroup.com Industry : FMCG (Organic Food Products) Job Summary: We are seeking a dynamic and customer-focused Sales Support & Lead Generation executive with experience in the food industry and premium FMCG segment. The role will involve supporting the sales team, managing customer complaints and queries, and actively generating new B2B leads in corporates, HoReCa, export markets, and premium/organic product channels to drive business growth. Key Responsibilities: Act as the primary point of contact for B2B clients (corporates, HoReCa partners, distributors, retailers, and export clients) regarding product details, order status, pricing, and promotional schemes. Handle and resolve customer complaints and queries within defined timelines to ensure excellent service standards. Coordinate with logistics, warehouse, and accounts teams for order processing, dispatches, stock availability, and payment follow-ups. Generate and qualify new B2B leads in target segments corporate gifting, premium retail outlets, HoReCa chains, and export buyers using research, cold calling, industry networking, and digital platforms. Identify and develop new export clients through online platforms, trade portals, and market research, actively driving business development in international markets. Build and maintain a healthy pipeline of prospects and share qualified leads with the sales team for closure. Support sales in preparing quotations, proposals, and presentations for prospective clients. Track market trends, competitor activity, and customer feedback to identify new opportunities. Maintain accurate sales data, lead tracker, and complaint resolution logs. Prepare MIS reports for management review on leads generated, order fulfillment, and service performance. Suggest improvements to enhance customer experience and streamline internal processes. Key Requirements: Bachelors degree in Business Administration, Sales, Marketing, or related field. 2 to 4 years in B2B sales support, lead generation, or customer service within the food & FMCG industry (preferably premium/organic products). Exposure to corporate sales, HoReCa accounts, exports, or gourmet/premium product distribution is highly desirable. Proven track record of generating leads and converting them into opportunities. Excellent communication, negotiation, and relationship-building skills. Good knowledge of MS Office (Excel, Word, PowerPoint); experience with CRM tools is preferred. Ability to handle customer complaints professionally and ensure timely resolution.

Job Title: Back Office Coordinator Experience: 2-5 Years Location: Mulund, Mumbai Employment Type: Full-time Job Summary We are seeking a proactive Back Office Coordinator with 1-3 years of experience in CRM documentation, sales coordination, and back-office operations. The role involves supporting sales and operations teams through efficient documentation management and administrative support. Key Responsibilities 1. Maintain and update CRM systems with client and sales data. 2. Coordinate with sales teams for order processing and status updates. 3. Manage and organize key documents, reports, and contracts. 4. Prepare reports and dashboards to support decision-making. 5. Ensure smooth back-office operations and internal communication. 6. Tender documentation Required Skills 1. 1-3 years of experience in back office, CRM, or sales coordination roles. 2. Proficiency in CRM tools and MS Office (Excel, Word). 3. Strong organizational, multitasking, and communication skills. 4. Attention to detail and problem-solving abilities. 5. Graduate from any field Interested candidates can send their CV's on keyur@nishkainstruments.com Role & responsibilities

Role & responsibilities Min 2-to-4-year Experience in Inside Sales and manage sales cycle Good Communication Skill Mail & Verbal Preparing Quotation & Tender Submission Strong Communication and Customer Service skills Proven ability to support sales team to achieve and exceed sales targets Ability to work collaboratively within a team environment Bachelors degree in business, Marketing, or related field (preferred) Knowledge of IT solutions and services is a plus Point Strong organizational and time management skills Preferred candidate profile IT Background. same domain experience. Ready to Join.

Responsibilities: Process queries & quotations Coordinate marketing initiatives Prepare quotations, invoices & follow-ups Manage leads from inquiry to booking Support sales teams in India & Vietnam Maintain professional client communication Free meal Cafeteria Health insurance Provident fund

The Tender Executive is responsible for managing and coordinating the entire tendering process from bid identification to submission. This role involves preparing, reviewing, and submitting bids/proposals to clients or government bodies,

As a Sales Team Manager, your role involves managing a team of Off Roll Sales DMAs to ensure sales and penetration at the dealership as per the targets. You will be responsible for ensuring the sale of finance schemes to customers within and outside the dealership and maintaining/improving the relationship with the dealer/s. Your key responsibilities will include: - Verification of all documents regarding customers such as KYC, customer personal information, and documents received through DMAs at ASC location, in line with company policy - Monitoring competition activity in the dealership and location - DCC cash deposition - Maintaining and improving the productivity of DMAs - ASC/Branch visit of dealer for network visit - Enquiry management and follow-up on open enquiries - Conversion of all leads (Web/Tele/Rural) - Collection of RC, resolution of Femi, nonstarter on a regular basis as per the targets - Keeping the ASM updated on a daily basis regarding targets vs achievements - Maintaining TAT for decision on case and speedy disbursement TAT - Understanding and explaining all the schemes to the customers Qualifications required for this role are: - Minimum 2-3 years of experience, preferably in Financial Services/Banking/FMCG/NBFC - Looking after Off Roll Sales - Maximum 30 years of age - Any Graduate/ P.G./M.B.A - Individual performer You will play a crucial role in driving sales and ensuring customer satisfaction by effectively managing your team and dealership relationships.,

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Provide exceptional customer service * Maintain high NPS score * Handle customer relationships Health insurance Provident fund

Job Title: Customer Care Executive Location: B-06,H169, Sec.63 Noida (201301) Company: ***** Solutions Department: Customer Service / Logistics Salary- 30K to 35K in hand English must be excellent / fluent domestic customer support but international voice / customer support candidates will be preferred or those whose grammar /pronunciation is excellent Early Applicants will get the role vacancy - 6 Job Overview: We are seeking a Customer Care Executive to join our dynamic team within the logistics department. The ideal candidate will be responsible for providing exceptional service to customers, assisting with logistics-related queries, and ensuring smooth communication between the company, clients, and logistics partners. Key Responsibilities: Customer Support: Act as the first point of contact for customers and provide support through phone. Address inquiries related to logistics services, delivery schedules, shipment tracking, and status updates. Resolve complaints and issues in a timely and professional manner, ensuring customer satisfaction. Order Management: Monitor and manage order status, delivery timelines, and ensure accurate documentation. Coordinate with warehouses, transportation, and third-party logistics providers to ensure timely deliveries. Assist customers with the return and exchange process if required. Communication: Effectively communicate shipment details, delays, and any logistical issues to customers, keeping them informed at every stage of the process. Coordinate internally with the logistics, sales, and operations teams to ensure seamless service delivery. Qualifications & Skills: Education: A bachelors degree in business, logistics, supply chain management, or a related field is preferred. Graduation is mandatory.

Identify global market opportunities, research prospective leads Build and maintain relationships with international clients and partners Generating new leads and enquiries through online research Customizing the drawings using tool AUTOCAD Required Candidate profile Only Female Candidate require Qualification: B.TECH (Mechanical) Experience: Min 1 year A person must have experience with the AUTOCAD software

Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc. Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage. Ensure availability of trained manpower in adequate quantity at dealerships. Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc. Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Execution of events like local level sales promotion campaigns, product launches etc. Train the dealer salesmen on pre-sales and sales processes, new product features / modifications. Track the competitor activities, capture feedback on performance of competitor (and our) products. Design and implementation of specific incentive schemes for dealers. Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering General Experience 5-10 years Critical Experience System Generated Core Skills Business Development Consumer Insighting Consumer Marketing Credit Management Customer Profitability Customer Relationship Management (CRM) Customer Segmentation Manpower Management Financial Reporting Inventory Management Lead Generation Market Research Marketing Campaigns Marketing Metrics Performance Management Product Knowledge & Application Promotional Activities Territory Coverage Optimization Working Capital Management Capability Building Enquiry Management System Generated Secondary Skills

Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc. Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage. Ensure availability of trained manpower in adequate quantity at dealerships. Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc. Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Execution of events like local level sales promotion campaigns, product launches etc. Train the dealer salesmen on pre-sales and sales processes, new product features / modifications. Track the competitor activities, capture feedback on performance of competitor (and our) products. Design and implementation of specific incentive schemes for dealers. Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering General Experience 5-10 years Critical Experience System Generated Core Skills Business Development Consumer Insighting Consumer Marketing Credit Management Customer Profitability Customer Relationship Management (CRM) Customer Segmentation Manpower Management Financial Reporting Inventory Management Lead Generation Market Research Marketing Campaigns Marketing Metrics Performance Management Product Knowledge & Application Promotional Activities Territory Coverage Optimization Working Capital Management Capability Building Enquiry Management System Generated Secondary Skills

Responsibilities: * Manage sales orders from inquiry to delivery. * Process proformas, quotations & sales reports. * Schedule dispatches & manage inventory levels. * Coordinate sales activities with marketing team.

Min 6 month to 1 yrs exp in calling Should be fluent in English &Hindi Graduation Man Must be proficient MS EXCEL Working in Hospital/Healthcare/Insurance sector would be advantage Rec/Make call to patient as per patient car Max salary upto 22k ctc

As an Enquiry Management specialist, you will play a crucial role in the analysis and evaluation of new inquiries from clients or sales. Your focus will be on technical specifications and project requirements to identify and assess capable suppliers with expertise in industrial components. Confirmation of material specifications, technical processes, and inspection requirements based on engineering standards will be essential in this role. Negotiating and comparing prices from various suppliers while ensuring timely quotations aligned with client requirements and technical specifications is a key responsibility. Additionally, you will be required to constantly source and propose relevant industrial products and solutions based on current industry trends, client needs, and project specifications. Organizing and preparing technical trips for client visits to facilitate discussions with all relevant information and resources will also fall under your purview. In the realm of Order Management, your responsibilities will include overseeing and managing orders from inception to completion, addressing any emergencies that may arise between clients and suppliers. Collaborating closely with internal QA/QC teams and suppliers to ensure that product quality meets industry standards and technical specifications will be crucial. Working alongside the Purchase and Logistics departments to guarantee the timely delivery of products will also be a key aspect of your role. Other tasks that you will be responsible for include accurately inputting relevant data into the SAP system in a timely manner. You will also facilitate effective communication between clients and suppliers, focusing on technical aspects to manage expectations and ensure clarity in specifications. Providing value-added services to clients by efficiently delivering technical support and insights professionally is another important aspect of this role. Undertaking any additional tasks assigned by the department manager to support project execution and enhance client satisfaction will also be part of your responsibilities. Job Qualifications: - A Bachelor's degree or higher in Engineering or a related technical field, showcasing a solid understanding of industrial processes and products. - At least 3 years of experience in a similar role with a strong background in industrial components, engineering projects, or manufacturing environments. - Extensive product knowledge of hardware products, hand tools, power tools, and other technical items related to industrial applications is required for this position.,

Develop & Implement Export Sales Strategies, Develop New Customers, Follow-up with Clients & Tender , Handle Customer Enquiries, Product Promotion, Price Negotiation, Product Registration into Export Countries. Share updated CV on Jobs@asmohlab.com

Responsibilities: * Manage sales administration tasks * Provide marketing support when needed * Follow up on payments & quotations * Coordinate sales activities from lead to close * Handle enquiries with professionalism Annual bonus

- Regularly track, review and monitor government tender portal including GEM, CPP, State portals. - Screen 20 to 30 tenders daily. - Maintain tender schedule monitor deadlines and track important deadlines. - Coordinate with technical and commercial teams to gather for specification and pricing. - Draft, review and finalize tender bid documents and submissions according to guidelines and create compliance checklist - Technical specification and pricing comparison - Preparing draft submission for internal reviews - Preparing technical and commercial bid documents ensuring 100 % compliance - Maintaining pre- bid queries and clarification - Attend pre bid meeting with clients - Follow up on pending tender results - Support on follow up on tender outcomes and closing - Build and maintain strong relationships with clients and procurement officials. - Identify and develop new business opportunities with existing and prospective clients. - Conduct post project evaluation to assess successful and unsuccessful elements and to improve future tender administration processes.

Job Title: Telecaller (Work from Home) Job Location: Fully Remote (Work from Home) Salary: 5,000 to 10,000 per month Age Requirement: 18 to 25 years Workweek: 6 Days Work Hours: Flexible But Mostly 8 hours (Chill & Supportive Work Environment) Job Description: We are looking for enthusiastic and self-motivated Telecallers to join our team. This is a fully remote role where you will be provided with prospective candidate leads to connect with. Your main responsibility will be to call candidates, communicate effectively, and share relevant details as per the requirement. Key Responsibilities: Call prospective candidates from the leads provided. Explain job opportunities clearly and engage in effective communication. Maintain records of calls and feedback. Coordinate with the team for updates and follow-ups. Requirements: Good communication skills in Hindi & English . Freshers can also apply (any graduate degree). A phone and a laptop with a stable internet connection. Friendly, confident, and persuasive speaking skills. Ability to work independently with responsibility. Perks & Benefits: Work from the comfort of your home (no travel required). Flexible working hours, manage your own schedule. Supportive and relaxed work environment. Growth opportunities based on performance. Immediate joiners preferred

You will be responsible for managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target. Your role will involve ensuring the sale of finance schemes to customers within and outside the dealership in line with the targets set. Building and maintaining strong relationships with dealers, addressing issues and queries on a daily basis will be crucial. You will be required to verify all customer documents such as KYC, personal information, and documents received through DMAs at the ASC location, adhering to company policies. Monitoring competition activities in the dealership and location, DCC cash deposition, and enhancing the productivity of DMAs will also be part of your responsibilities. Conducting ASC/branch visits of dealers, managing enquiries, following up on open leads, and ensuring the conversion of all leads, including web, telephonic, and rural leads, will be essential. Additionally, you will be responsible for collecting RC, resolving FEMI issues, and handling non-starters regularly to meet targets. Keeping the ASM informed on a daily basis regarding targets versus achievements, maintaining Turnaround Time (TAT) for decision-making on cases, ensuring speedy disbursement, and explaining all schemes to customers will be key tasks in this role. As a suitable candidate, you should possess a minimum of 3-5 years of experience, preferably in Financial Services, Banking, FMCG, or NBFC sectors. Candidates with any Graduate/Post Graduate/M.B.A qualifications who have a track record of being individual performers will be considered.,

Responsibilities: Manage sales pipeline from lead to close Generate leads through outreach and follow-ups Provide sales support with product knowledge Coordinate sales activities with team members Travel allowance Job/soft skill training

We are Company consists of two manufacturing plants and a head office and design center in Mumbai 300+ employees located across 9 locations in India. We strive to provide innovative tools and expertise to increase the reliability and accuracy of NDT inspections. Our customers are Steel, Aerospace, Automotive, Railway, Defense, Oil & Gas, Nuclear, Heavy Engineering Industry, Power Plants, NDT Service Providers, and Educational Institutes. Designation: Pre Sales Assistants Experience: Fresher or Min 1 year Experience Job Location: Andheri (W) D) Job Profile: Tele calling for Sales support activities Enquiry to quote, activities Quote logging & tracking

Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc. Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage. Ensure availability of trained manpower in adequate quantity at dealerships. Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc. Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Execution of events like local level sales promotion campaigns, product launches etc. Train the dealer salesmen on pre-sales and sales processes, new product features / modifications. Track the competitor activities, capture feedback on performance of competitor (and our) products. Design and implementation of specific incentive schemes for dealers. Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering General Experience 5-10 years Critical Experience System Generated Core Skills Business Development Consumer Insighting Consumer Marketing Credit Management Customer Profitability Customer Relationship Management (CRM) Customer Segmentation Manpower Management Financial Reporting Inventory Management Lead Generation Market Research Marketing Campaigns Marketing Metrics Performance Management Product Knowledge & Application Promotional Activities Territory Coverage Optimization Working Capital Management Capability Building Enquiry Management System Generated Secondary Skills