220 Enquiry Management Jobs - Page 3

*Job Title: Telemarketing Executive* *Location:* Chennai *Company:* Golden Homes Pvt Ltd About Us At *Golden Homes, we believe in connecting dreams with reality. With over three decades of experience, weve built a reputation for delivering quality homes and unmatched customer satisfaction. To strengthen our customer engagement, we are looking for energetic **Telemarketing Executives* to join our growing team. Key Responsibilities * Make outbound calls to potential customers and explain Golden Homes projects. * Generate leads and fix appointments for site visits. * Maintain updated customer records and follow up on inquiries. * Work closely with the sales team to achieve monthly targets. * Ensure excellent customer experience during every interaction. Requirements * Graduate / Diploma with 1–3 years of experience in telecalling (real estate preferred). * Excellent communication skills in Tamil & English. * Persuasive, confident, and result-oriented. * Basic knowledge of MS Office and CRM tools. What We Offer * Attractive salary with performance-based incentives. * Training and support to excel in sales. * A dynamic, growth-focused work culture.

Service Coordinator to support our sales team and ensure smooth operations. The ideal candidate will excel at making outbound calls, AMC,renewals,processing orders, following up on payments, and providing exceptional sales support.98666564I7 Heena Perks and benefits PF and ESI benefit,Mobile allowance

Biitcode is currently hiring for Sales Coordinator for our Client which is into Interior Designing Industry. Plz find position details below. Position: Sales Coordinator Location: Prabhadevi, Mumbai Requisites: Any Graduate, BBA, MBA with marketing. Minimum 4 to 5 years experience in Sales Coordination. Ability to manage multiple tasks prioritize effectively and maintain organized records. Accuracy in data-entry and record-keeping in crucial. Proficiency in Microsoft office suite (word, excel, power point. Clear and concise written and verbal communication. Skills are essential for interacting with colleagues and potentially customers. Ability to identify and resolve issues in dependently or as part of a team. Payment/ inquiry follow-up.. Responsibilities: Client data management Fixing appointment for sales team of corporate companies Report preparation Coordinating with sales team and internal and external. Monitoring tenders online Ensuring adherence to company policies and procedures, and relevant regulations. Responding to inquiries and resolving issues often in a support role front - end operations. Interested candidates can Whats app their resumes on 9370982219. Thanks & regards V divya Bhagat

Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a one-stop shop can provide. We're a team that works globally to provide the best service locally a company that is everything you need, everywhere you need it! The Team Leader in Compensation Support Services is involved in an array of compensation related processes for Sirva clients. The scope of this position includes the primary responsibility of supervision of the operational activities. There is also the allied responsibility of executing the management's strategic planning for processes and resources/people management. Some day-to-day duties include: - Providing assistance to the Manager; coordinating activities of different processes in our portfolio - Nurturing the human capital with empathetic leadership - Contributing to operational effectiveness and process improvements - Ensuring creation and maintenance of the standard operational procedures for the team - Managing team operations to ensure timely completion of all deliverables as per our service level agreement on turnaround time (TAT) and accuracy/quality, with the clients - Tracking and deriving metrics of processes to enable management decisions driven by data - Actively supporting the manager to coordinate new client/process implementation/transition - Fostering strong stakeholder relationships - Contributing to the development and implementation of strategies to ensure client satisfaction - Other duties as assigned As our preferred candidate, you will already demonstrate the leadership qualities aligned to the Sirva values & vision. You will possess expert knowledge in the department function and be an advisor to the team for training & development. You will be a motivator and have exemplary influencing skills to support your team & their performance. From a customer service level, you will be able to handle escalations and enquiries from our clients and work towards an appropriate outcome within the SLA scope. You will proactively use data and survey scores to ensure that your team performance is maintained or improved upon based on your observations and data analysis. SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a one-stop shop can provide. We're a team that works globally to provide the best service locally a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com. SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company! At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger. If you need a reasonable accommodation because of a disability or any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.,

The job involves promoting sales within the branch by overseeing inquiry details and following up on inquiries. You will be responsible for scheduling targets and creating a route plan for the sales team. Conducting team meetings and monitoring sales data will also be part of your duties. Additionally, you will be expected to engage with walk-ins and successfully convert them into closed deals. Reporting to the Area Manager and fulfilling other managerial roles and responsibilities within the branch will be essential. This is a full-time position with benefits including cell phone reimbursement. The preferred educational requirement is a Bachelor's degree. The ideal candidate should have a total of 2 years of work experience, with 2 years specifically in a management role. The work location is in person.,

As a Sales Team Manager, your primary responsibility will be to lead and manage a team of Off Roll Sales DMAs with the objective of achieving sales targets and increasing penetration at the dealership. You will be required to oversee the sale of finance schemes to customers, both within and outside the dealership, in alignment with the set targets. Building and strengthening relationships with dealers, as well as addressing their issues and queries on a daily basis, will be crucial aspects of your role. Additionally, you will be responsible for verifying all customer-related documents, such as KYC, personal information, and documents received through DMAs at the ASC location, ensuring compliance with company policies. Monitoring competition activities at the dealership and location, managing DCC cash deposition, and enhancing the productivity of DMAs are among the key tasks you will be expected to perform. Regular visits to dealers and branches, effective enquiry management, follow-up on open enquiries, and converting leads into sales will be essential components of your job. You will also be required to collect RCs, resolve issues like Femi and non-starters, and maintain communication with the ASM regarding targets and achievements on a daily basis. Ensuring timely decision-making on cases and quick disbursement processes, as well as explaining various schemes to customers, will be critical to your success in this role. To be eligible for this position, you should have a minimum of 2-3 years of experience, preferably in Financial Services, Banking, FMCG, or NBFC sectors. The role requires overseeing Off Roll Sales and is open to candidates under the age of 30 who hold a graduate, post-graduate, or MBA degree. Being an individual performer with a proactive approach will be advantageous in fulfilling the responsibilities associated with this role.,

CRM Coordinator will manage customer relationships, maintain CRM systems, and ensure smooth communication between clients and internal teams. Strong coordination, data handling, and communication skills are essential.

Were looking for a smart, detail-oriented individual who can handle administrative operations , respond to customer enquiries , and support our sales efforts .

Role & responsibilities Client Relationship To carry out effective sales coordination between Sales Team, Accounts team and Fragrance Development team as per the requirement. To support conversion of lead to customer & follow up with key customers for appointments & business interactions To manage e-mail communications on behalf of BDM /Director ; & maintain data/ records To follow up on sample feedback on a timely basis. To generate new business by way of regular follow up for new orders with the customers allotted. To manage BDM calendar To carry out UT updation To maintain tracking sheet of sample sent to customers with courier details To share sales circular to customers and execute the same To arrange pick up of samples from customer's end To manage appointments with customers for meeting with BDM/ Director during tour. To accompany BDM/ Director -Sales for client meetings To follow up with customers for collection of payments as per the credit norms / payment policy. To share transport details of material with customer To book complaint for any material issue received from customer and its follow up with concerned department To support in giving pricing update to customers To provide weekly / monthly MIS, Dashboards and reports to Management as per their requirement. Any other responsibility as assigned by Management from time to time. Preferred candidate profile Experience in sales coordination activities preferably in Tobacco industry Perks and benefits All Compliances

You will be responsible for managing customer enquiries received through various channels such as emails, website, telephone, and online platforms. This includes attending to inquiries from trade portals and dealers, understanding customer requirements, communicating with the purchase/operations team to obtain prices, providing quotations, and resolving customer queries to secure orders. In terms of quotations management, you will be required to prepare quotations in a timely manner, follow up with customers on received quotations, address customer queries, and close orders efficiently. Your role will also involve processing sales orders by verifying purchase orders against negotiated quotations, registering purchase orders in the system, allocating job numbers, and preparing sales orders accordingly. Additionally, you will be responsible for coordinating dispatch activities with the Operations team, following up with customers for fund recovery, liaising with the accounts department to address fund recovery queries, and ensuring timely fund recovery as per schedule. Furthermore, you will be involved in managing ERP activities such as entering enquiries into the system and recording sales team visits in the system.,

Coordinate daily sales activities and support the sales team. Manage client communications and follow-ups. Process customer quotations and sales orders. Assist with CRM data entry, updates, and reporting Required Candidate profile Preferably from manufacturing/automation industry. 2+ yrs exp in sales coordination, strong communication & MS Office skills. Detailed JD Please check https://nidoworld.com/company-overview/career/

We're Hiring: Sales Manager for a Leading Gearbox Manufacturer Join a prestigious, 50-year legacy company based in Pune, specializing in industrial gearboxes. As part of our client's growing team, we are looking for an experienced and dynamic Sales Manager to lead the growth of their industrial gearbox division. Key Responsibilities: Develop and implement regional sales strategies to drive growth Travel extensively to engage with customers and build a strong network Deliver technical presentations and close sales through consultative selling Provide valuable feedback for product improvements and market alignment Create monthly visit plans and track team KPIs to ensure targets are met Collaborate with cross-functional teams to ensure seamless customer delivery Qualifications: BE (Mechanical) / MBA in Marketing or Business Management 10-12 years of sales leadership experience in the industrial product sector Male candidates preferred , as the role involves moderate to high levels of travel Perks: Competitive salary with performance-based hikes Strategic role with direct visibility to top management Performance-linked bonuses If you're passionate about driving sales growth and leading teams in the industrial sector, wed love to hear from you! Pleasea apply here or you can directly send your resume to anagha.kartha@ocupy.org . Work Mode: Hybrid (including customer site visits and work at our Markal location as needed)

You are a dynamic, self-motivated, and hardworking Business Development Professional with over 3 years of experience. You hold an MBA in Business Development, preferably from a Chemical Engineering background. Your salary will be as per market standards. Your role involves utilizing your good communication and marketing skills to support various departments such as the social media marketing team and core project team by providing necessary information. You will be responsible for consistently updating and maintaining the client database, as well as tracking ongoing projects. Generating new leads, arranging formal meetups, and conducting periodic discussions and follow-ups with existing clients are key responsibilities. You will be required to keep track of the market, identify business opportunities, and develop new business development strategies. This includes preparing impressive presentations for marketing purposes and updating the company presentation based on client requirements. Managing enquiry receipts, raising technical queries, and resolving them will be part of your daily tasks. Upon project award, you will be responsible for obtaining the formal purchase order, arranging internal meetings with management to identify key resources and tools, and conducting Kick Off meetings with clients. You will formally hand over the project to the project technical team, ensuring proper resource loading and project planning. Continuous improvement of market reach, attendance at conferences/workshops, and participation in client meetings are expected from you. You must be well-versed in the services and past projects of the company and have good knowledge of MS Suites. Additionally, you should be ready to travel across India and international locations. If you meet these requirements and are interested in this position, please send your CV/Biodata to HR@sattvaengitech.com. Shortlisted candidates will be contacted via email.,

Job Location: Bhiwandi, District: Thane, Maharashtra Role & responsibilities Collect, collate, and validate data from various departments on a regular basis. Prepare accurate and timely MIS reports as per management requirements. Coordinate with cross-functional teams to ensure smooth data flow. Identify data discrepancies and follow up with respective departments to ensure timely corrections. Maintain databases and dashboards for performance monitoring and analysis. Highlight process gaps or delays to the relevant teams and drive resolutions. Ensure confidentiality and data accuracy in all reporting activities. Preferred candidate profile: 2 to 4 years of experience in data entry/MIS/reporting roles. Proficiency in MS Excel (VLOOKUP, Pivot Tables, etc.) and basic reporting tools. Should have worked on ERP Software or any other similar software. Strong communication and interpersonal skills. Ability to multitask and work with deadlines. Attention to detail and problem-solving mindset. Pleasing personalities and leadership quality Candidates from the manufacturing company and urgent joiners shall be preferred Interested candidates shall share the resume at ashishb@technocrafts.net or connect with us or WhatsApp on +91-9820719199.

Responsible for final control on activities related with cost working & final pricing for Pumps/ Valves/ Precision machined parts. Ability to handle & overall control for cost estimation of Pumps, Spares, Service, Valves & Precision machined parts. Required Candidate profile BE/B.Tech. with ICWA,8-10 years Exp.Expertise in MS Office, Drawing Reading,Comunications skills,Technical Proficiency Abilities to handle over all cost working & pricing,ISO System for Costing Dept. Perks and benefits PERKS & BENEFITS AS PER MNC STANDARDS

The key roles for this position include: - Achieving Order Booking target as per the plan - Achieving Booked Mat Margin as per the plan - Enquiry Management - which involves qualified lead to opportunity conversion, driving opportunities through funnel stages, conducting customer demos, preparing proposals, follow-ups, customer visits, and meetings - Sales Process - involves forecasting process, CRM management, data management, reviews & reports including DARs, effective tour planning, expense reports, customer visit reports, etc. - Marketing Support - includes participation in exhibitions, market knowledge, and competition knowledge - Team Work - Providing accurate & timely information to other team members, working as an active team member with the regional team & head-office to ensure meeting business objectives - Market Feedback - Timely update & accurate feedback from the market and constantly looking at areas for business growth This is a Full-time job position with benefits such as health insurance, Provident Fund, yearly bonus. The work schedule is during the day shift and the work location is in person.,

Reply by e-mail/telephone, to incoming inquiries Includes: -Understand client's requirements -Make proposal & E-mail details -Follow-up/closure -Resolve queries -Billing & Collection -Documentation -Maintain tracker & data-base -Assist Manager Required Candidate profile Min 2 yr experience in inside sales/telesales in service industry Excellent coordination, communication & teamwork skills Systematic, organized & detail & targer oriented Self Motivated, Good in Excel Perks and benefits Salary + Benefits + Incentives

oles & Responsibilities: Customer Satisfaction: Ensure high levels of customer satisfaction through consistent follow-up, timely updates, and resolution of concerns. Track Net Promoter Score (NPS) and implement action plans for improvement. Inventory Promotion: Coordinate with sales team to drive movement of slow-moving inventory and support promotional strategies. Quotation Generation: Assist sales team in preparing and sharing accurate, timely quotations as per client requirements. Dispatch Coordination: Work closely with logistics and supply chain teams to ensure timely and accurate order dispatch; track via Order Tracking System as per SOP. Grievance Coordination: Log and resolve customer grievances in coordination with the SCM and sales teams; maintain proper MIS records. Payment Collection: Coordinate with clients and internal teams to ensure timely payment collection; track follow-ups and escalations. Sales Lead Support: Assist in logging and monitoring new leads from SAP reports, ensuring timely sales team action. Work Ethics & Discipline: Uphold company values of discipline, punctuality, and teamwork in daily responsibilities. Preferred Candidate Profile: Education: Graduate in Business Administration, Commerce, or related field (MBA preferred). Experience: 24 years in sales operations, customer service, or supply chain coordination. Skills: Proficient in MS Excel, SAP (or ERP tools), and CRM systems Strong communication and coordination skills Analytical mindset with ability to track KPIs and generate reports Problem-solving approach and team-oriented attitude Personality Traits: Detail-oriented, proactive, organized, and ethical.

A warm, capable Manager/Coordinator to handle senior's living wellness resort operations with • Strong people, planning & communication skills • Compassionate & respectful to seniors • PR, guest relations skills • Flexible, hands-on attitude House rent allowance

Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc.Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage.Ensure availability of trained manpower in adequate quantity at dealerships.Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc.Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction.Execution of events like local level sales promotion campaigns, product launches etc.Train the dealer salesmen on pre-sales and sales processes, new product features / modifications.Track the competitor activities, capture feedback on performance of competitor (and our) products.Design and implementation of specific incentive schemes for dealers.Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering General Experience 5-10 years Critical Experience System Generated Core Skills Business Development Consumer Insighting Consumer Marketing Credit Management Customer Profitability Customer Relationship Management (CRM) Customer Segmentation Manpower Management Financial Reporting Inventory Management Lead Generation Market Research Marketing Campaigns Marketing Metrics Performance Management Product Knowledge & Application Promotional Activities Territory Coverage Optimization Working Capital Management Capability Building Enquiry Management System Generated Secondary Skills

Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc. Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage. Ensure availability of trained manpower in adequate quantity at dealerships. Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc. Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Execution of events like local level sales promotion campaigns, product launches etc. Train the dealer salesmen on pre-sales and sales processes, new product features / modifications. Track the competitor activities, capture feedback on performance of competitor (and our) products. Design and implementation of specific incentive schemes for dealers. Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering General Experience 5-10 years Critical Experience System Generated Core Skills Business Development Consumer Insighting Consumer Marketing Credit Management Customer Profitability Customer Relationship Management (CRM) Customer Segmentation Manpower Management Financial Reporting Inventory Management Lead Generation Market Research Marketing Campaigns Marketing Metrics Performance Management Product Knowledge & Application Promotional Activities Territory Coverage Optimization Working Capital Management Capability Building Enquiry Management System Generated Secondary Skills

Key Purpose Responsible for Growth in T- Business by- Developing marketing strategies Market potential study Conducting market research; generating product requirements and determining specifications to increase potential Strengthening the T-Sale process Job Duties: Defining Product range Suitable to existing portfolio Assesses product Sales Data Suggest new products by analyzing proposed product requirements Study and Propose- Best pricing for different T- Packages Developing Effective Enquiry Management Process- Training in Product & Product specification Co-ordinate with Service managers, Area Manager & HO to improve market reach Provide input for development of Selling Tools Planning, monitoring, and appraising T booking Results Maintains technical knowledge on T package. KPIs Growth in T- Business Standard package selling ratio STD time Lead generation to Booking Achievement Sales -Top & Bottom Margin Introduction of New Products T Sales % O Desired Skills Technical knowledge and exposure to service function Business development Elevator Products knowledge Coordination and communication skills Analytical skill Negotiation skills

Send Quotes to Enquiry Punch Orders in System Follow up with Operations Team Maintain pending order status Follow Up for Payments Shipment/ Order Status Prepare PI for LC Follow Up for LC Documents Calling New Customers Required Candidate profile Need Immediate Joiner Education UG: Any Graduate

Drive sales by acquiring new Pharma clients manage long-term relationships, resolve queries & business in Pharma/Food segment handle client communications&ensure effective communication with strong English proficiency.Freshers can also apply.B.Pharma

Key Purpose Responsible for Growth in T- Business by- Developing marketing strategies Market potential study Conducting market research; generating product requirements and determining specifications to increase potential Strengthening the T-Sale process Job Duties: Defining Product range Suitable to existing portfolio Assesses product Sales Data Suggest new products by analyzing proposed product requirements Study and Propose- Best pricing for different T- Packages Developing Effective Enquiry Management Process- Training in Product & Product specification Co-ordinate with Service managers, Area Manager & HO to improve market reach Provide input for development of Selling Tools Planning, monitoring, and appraising T booking Results Maintains technical knowledge on T package. KPIs Growth in T- Business Standard package selling ratio STD time Lead generation to Booking Achievement Sales -Top & Bottom Margin Introduction of New Products T Sales % O Desired Skills Technical knowledge and exposure to service function Business development Elevator Products knowledge Coordination and communication skills Analytical skill Negotiation skills