170 Backend Support Jobs

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About The Role : Job Title - Collections Manager Backend Support, Analyst Location - Kolkata, India Role Description Deutsche Banks International Private Bank is one of the preeminent private banks in the Eurozone and for family entrepreneurs worldwide. Including private clients and small and medium-sized enterprises (SMEs) in Italy, Spain, Belgium and India, and wealth management clients from more than 80 locations in Germany, the rest of Europe, the Middle East and Africa (EMEA), Asia-Pacific and the Americas. Team The team is part of the Collections & Recovery unit. The team specializes in the debt management process of the bank. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Familiarize with policies, manuals and internal documentation, internal process of the unit. Support the ongoing VRM process of the unit. Support with implementation of new requirements (data, processes, methods) Ensure timely and error free MIS compilation and circulation Ensure timely reporting of regulatory data as per requirement. Your skills and experience University degree, preferably in Finance, Business, Accounting, Economics, or adequate background Several years of experience within banking industry and proven track-record Strong analytical skills Proficiency with Microsoft Office programs; e.g. Microsoft Word, Excel and PowerPoint Strong work ethic and proven capacity to work effectively with minimum supervision Strong communication, writing, analytical and organization skills Excellent command of the English language (written and spoken) Personal Characteristics Proactive attitude and self-initiative, ability to learn quickly Strong Team Player skills as well as working independently Eagerness to learn and adapt to new situations Flexibility with respect to new tasks and the ability to work properly in stressful situations How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Role & responsibilities : BACK END SALES SUPPORT - System work - Offers, Orders, Mails, Handling Customer calls, Co-ordinating with Field Sales team and Logistic team etc., Knowledge of SAP is an added advantage. Preferred candidate profile : Fresh or Experienced Graduates or Diploma holders in any discipline (Arts, Science, Commerce, Engineering). Good communication skills in English & Excellent knowledge in MS Office. Perks and benefits : ESI, PF, Insurance & other Benefits

Role:- Back Office Executive Location: Kalyani Nagar, Pune, Maharashtra 411014. Job Details: Position: Back Office Executive Job Type: Full-time (On-site) Client: Poonawalla Project: LAP (Loan Against Property) Back Office Eligibility Criteria: Education: B.Com / M.Com / BBA / MBA Graduates only Experience: Fresher or experienced with knowledge in banking, financial processes, or prior work in a CA firm Gender Preference: Male candidates only Shift Timings: 2:00 PM 11:00 PM 3:00 PM 12:00 AM 4:00 PM 1:00 AM (Candidates must be open to rotational evening/night shifts.) Salary Package: CTC: 16,697 In-hand: 14,102 After Incentive/Travel/Misc (AITM): 15,200 Key Responsibilities: Handle backend operations related to financial documentation and data entry Process and verify financial data for the LAP (Loan Against Property) vertical Coordinate with internal teams to ensure smooth back-office workflow Maintain confidentiality and accuracy in handling customer data Required Skills: Strong understanding of banking or financial processes Good knowledge of documentation and compliance Basic proficiency in MS Office (Excel, Word) Attention to detail and time management Interview Address: Kalyani Nagar, Pune, Maharashtra 411014 To schedule your interview Contact on Contact Person: HR Rushikesh:- 9822961821 Note :- Male candidates only apply !

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Mandatory Skills: SAP FI - Insurance. Experience: 3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Mandatory Skills: Workday HCM Core. Experience: 3-5 Years.

Role & responsibilities Handle international customer calls (inbound/outbound). Resolve customer queries efficiently and provide appropriate solutions. Ensure high levels of customer satisfaction through quality support. Provide accurate and timely responses. Maintain a positive and professional attitude. Preferred candidate profile Excellent verbal communication skills in English. Freshers can also apply. Typing speed of 35 WPM with 90% accuracy . Basic understanding of customer service principles. Flexibility to work rotational night shifts from office . Graduates, Postgraduates, and +2 qualified candidates can apply. Perks & Benefits Attractive Salary + Incentives. Weekly 5 days working and two days off. 2-Way Cab Facility. Opportunity to build transferable skills Room for career growth and personal projects. Positive Working Environment. Interested candidates can also reach out to us through the given mail ID. Email: Akshay.K@sutherlandglobal.com Good English communication is a must...

Min 2 year exp in E commerce ,Brand management or Catalogue approval Graduate and Diploma in Eng only can apply 5 day working General Shift Salary 30 k CTC + 5 k incentive Contact - Yash 7454978934 Required Candidate profile Review catalogue listings for completeness and accuracy. Engage with sellers for additional information or corrections. Reject irrelevant or inappropriate catalogue listings. Collaborate with sellers

Role:- Back Office Executive Location: Kalyani Nagar, Pune, Maharashtra 411014. Job Details: Position: Back Office Executive Job Type: Full-time (On-site) Client: Poonawalla Project: LAP (Loan Against Property) Back Office Eligibility Criteria: Education: B.Com / M.Com / BBA / MBA Graduates only Experience: Fresher or experienced with knowledge in banking, financial processes, or prior work in a CA firm Gender Preference: Male candidates only Shift Timings: 2:00 PM 11:00 PM 3:00 PM 12:00 AM 4:00 PM 1:00 AM (Candidates must be open to rotational evening/night shifts.) Salary Package: CTC: 16,697 In-hand: 14,102 After Incentive/Travel/Misc (AITM): 15,200 Key Responsibilities: Handle backend operations related to financial documentation and data entry Process and verify financial data for the LAP (Loan Against Property) vertical Coordinate with internal teams to ensure smooth back-office workflow Maintain confidentiality and accuracy in handling customer data Required Skills: Strong understanding of banking or financial processes Good knowledge of documentation and compliance Basic proficiency in MS Office (Excel, Word) Attention to detail and time management Interview Address: Kalyani Nagar, Pune, Maharashtra – 411014 To schedule your interview Contact on Contact Person: HR Dhanshree :- 9765799435

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customcer needs and help customers in status of delivery, installation Analyze and report product and process malfunctions

Job Title: Executive - Sales Support with sap knowledge Education: B.Com Graduate preferred Languages Required: Hindi, English, and local language (Kannada/Tamil/Malayalam as applicable) We are hiring an Executive Sales Support for our Bangalore office. The ideal candidate should be fluent in Hindi, English, and the local language, and have a strong command of Excel. SAP knowledge is an added advantage. Key Responsibilities: Provide backend support to the sales team and coordinate daily operations Maintain and update sales data and reports using Excel Communicate effectively with internal teams and external partners Process sales orders and monitor dispatch status Assist with documentation, follow-ups, and customer support Work on SAP for sales data entry and updates (preferred) Requirements: Proficiency in MS Excel B.Com Graduate preferred Good communication skills in Hindi, English, and local language 12 years of experience in sales coordination or support (preferred) Knowledge of SAP is a strong plus Must be based in Bangalore or willing to relocate How to Apply: Interested candidates should send their updated resume to the email below with the subject line: Application Sales Support Executive (Bangalore) Email to: navaneetha@suzva.com

Job Title: Customer Support Associate International Chat Process Location: Noida, Gurgaon, Hyderabad Experience Required: 6 Months 3 Year Joiners: Immediate Joiners Preferred Employment Type: Third Party payroll with Artech Infosystem Shift Timing: Rotational Shifts (Including Night Shifts) Job Summary: We are hiring motivated and customer-focused professionals for an International Chat Support role for one the leading BPO. This is a non-voice, back-end support position ideal for candidates with excellent written communication skills and a passion for customer service. Key Responsibilities: Interact with international customers via live chat to address queries and concerns. Provide accurate, clear, and complete information in a professional manner. Maintain a high level of service quality and customer satisfaction. Document all customer interactions accurately. Coordinate with internal departments to ensure issue resolution. Requirements: 6 months to3 year of experience in a BPO or customer support role (Only chat process). Excellent written English communication skills. Typing speed of 35-40 WPM with high accuracy. Comfortable working in rotational shifts , including night shifts . Strong multitasking and time-management abilities. Preference will be given to immediate joiners . What We Offer: Competitive salary with performance incentives Pick up and drop cab facilities Opportunities for career advancement Supportive and inclusive work environment Health benefits and other employee perks How to Apply: Send your updated resume to: aakanksha.sharma@artech.com For quick assistance, contact: 9717832601

Education: B.Com Graduate preferred Languages Required: Hindi, English, and local language (Kannada/Tamil/Malayalam as applicable) We are hiring an Executive Sales Support for our Bangalore office. The ideal candidate should be fluent in Hindi, English, and the local language, and have a strong command of Excel. SAP knowledge is an added advantage. Key Responsibilities: Provide backend support to the sales team and coordinate daily operations Maintain and update sales data and reports using Excel Communicate effectively with internal teams and external partners Process sales orders and monitor dispatch status Assist with documentation, follow-ups, and customer support Work on SAP for sales data entry and updates (preferred) Requirements: Proficiency in MS Excel B.Com Graduate preferred Good communication skills in Hindi, English, and local language 1-2 years of experience in sales coordination or support (preferred) Knowledge of SAP is a strong plus Must be based in Bangalore or willing to relocate How to Apply: Interested candidates should send their updated resume to the email below with the subject line: Application Sales Support Executive (Bangalore) Email to: navaneetha@suzva.com

We are seeking a highly organized and detail-oriented Backend Operations Executive to join our growing team. The candidate will be responsible for managing day-to-day backend activities, maintaining records, preparing reports, and ensuring smooth internal operations to support business processes efficiently. Key Responsibilities : Handle data entry, documentation, and file management Maintain and update internal databases, reports, and MIS sheets Coordinate with internal teams for information and task completion Ensure accuracy and completeness of backend data Prepare daily/weekly/monthly operational reports Manage email communication, file follow-ups, and record logs Support in order processing / client documentation (as per industry) Ensure timely completion of operational tasks and escalations Key Skills Required : Backend Operations Data Entry & Documentation Excel (VLOOKUP, Pivot Tables, Formatting, etc.) Google Sheets / MS Office MIS Reporting Time Management Accuracy & Attention to Detail Email & Communication Handling Preferred Qualifications : Bachelors degree in any discipline 0–2 years of experience in backend or operational support roles Knowledge of CRM or ERP systems (if applicable) Good written and verbal communication skills Ability to work independently and in a team

Were on the lookout for both freshers and experienced candidates to join our remote team in Data Entry and Back Office roles. This is a flexible, stress-free opportunity that you can do from the comfort of your home. Position Available: Data Entry Operator Back Office Executive Computer Operator Fresher Roles (No prior experience needed) What You Need: Basic computer knowledge A smartphone, laptop, or any digital device Typing speed and accuracy A responsible attitude and timely work submission Perks & Benefits: Flexible working hours work when it suits you Training provided all necessary guidance and instructions No age restrictions, no targets, no pressure Job Role: You will receive content from the company Simply type the content as per company guidelines Ensure work is submitted on time This opportunity is open to all whether you're a student, homemaker, job seeker, or just looking for a side income with flexible hours.

Education: B.Com Graduate preferred Languages Required: Hindi, English, and local language (Kannada/Tamil/Malayalam as applicable) We are hiring an Executive Sales Support for our Bangalore office. The ideal candidate should be fluent in Hindi, English, and the local language, and have a strong command of Excel. SAP knowledge is an added advantage. Key Responsibilities: Provide backend support to the sales team and coordinate daily operations Maintain and update sales data and reports using Excel Communicate effectively with internal teams and external partners Process sales orders and monitor dispatch status Assist with documentation, follow-ups, and customer support Work on SAP for sales data entry and updates (preferred) Requirements: Proficiency in MS Excel B.Com Graduate preferred Good communication skills in Hindi, English, and local language 12 years of experience in sales coordination or support (preferred) Knowledge of SAP is a strong plus Must be based in Bangalore or willing to relocate How to Apply: Interested candidates should send their updated resume to the email below with the subject line: Application Sales Support Executive (Bangalore)

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday Time and Absence Management Experience : 5-8 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Apps Finance Functional Experience : 3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Mandatory Skills: Oracle Apps Finance Functional. Experience: 5-8 Years. >

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Mandatory Skills: Workday HCM Core. Experience: 3-5 Years. >

Role & responsibilities Coordinate daily activities and schedules of field sales executives. Prepare daily, weekly, and monthly sales reports and share with the management. Track primary and secondary sales data from distributors, stockists, and field teams. Follow up with sales team members for order booking, collections, and market updates. Order Management Process sales orders in coordination with the operations and logistics team. Ensure timely dispatches, invoicing, and resolve order-related queries from the field team or customers. MIS & Reporting Maintain and update sales trackers, target vs achievement reports, and beat plan records. Analyse sales data to highlight gaps and areas of improvement to the sales manager. Communication & Coordination Act as a communication bridge between sales executives, distributors, operations, and management. Coordinate meetings, reviews, and training sessions for the sales team. Handle escalations from distributors or sales teams efficiently and support resolution. Administrative Support Assist in claim processing for sales team (travel, daily allowance, incentives). Maintain updated database of distributors, retailers, beat plans, and sales team records. Other Responsibilities Support in market research data compilation as required. Any additional coordination work assigned by the Sales Head / Management. Key Skills & Competencies: Strong coordination and organisational skills Excellent Excel skills for sales data analysis and reporting Effective communication and follow-up ability Understanding of FMCG sales operations (distribution channel, order cycle) Quick learner with a proactive attitude Ability to work under pressure and meet tight deadlines Preferred candidate profile Must have experience in the same field

Education: B.Com Graduate preferred Languages Required: Hindi, English, and local language (Kannada/Tamil/Malayalam as applicable) We are hiring an Executive Sales Support for our Bangalore office. The ideal candidate should be fluent in Hindi, English, and the local language, and have a strong command of Excel. SAP knowledge is an added advantage. Key Responsibilities: Provide backend support to the sales team and coordinate daily operations Maintain and update sales data and reports using Excel Communicate effectively with internal teams and external partners Process sales orders and monitor dispatch status Assist with documentation, follow-ups, and customer support Work on SAP for sales data entry and updates (preferred) Requirements: Proficiency in MS Excel B.Com Graduate preferred Good communication skills in Hindi, English, and local language 12 years of experience in sales coordination or support (preferred) Knowledge of SAP is a strong plus Must be based in Bangalore or willing to relocate

We are looking for a skilled System Failure Analysis Engineer with hands-on experience in mobile phone backend process failure analysis, teardown, and detailed reporting. The candidate should be analytical, methodical, and capable of identifying root causes of failures to drive quality improvements. Key Responsibilities: Perform Failure Analysis (FA) of mobile phones during backend production processes. Conduct teardown and repair activities to identify physical and functional issues in mobile hardware. Analyze backend process parameters impacting product performance and yield. Prepare detailed Failure Analysis and Yield Reports for internal and customer reviews. Utilize structured problem-solving techniques like 4M Analysis and 5W1H to identify root causes. Work closely with cross-functional teams (Production, QA, Engineering) for process improvement. Operate tools such as OMM (Optical Measuring Machine) , VHX (Digital Microscope) , and other measuring instruments. Apply logical thinking and structured diagnostics to detect anomalies in system behavior and design. Required Skills: Hands-on experience with teardown, inspection, and repair of mobile phones or electronic components Strong understanding of Failure Analysis methodologies Proficiency in FA report and yield report preparation Familiarity with 4M/5W1H analysis techniques Experience with measuring tools like OMM, VHX, Vernier, Micrometers Strong analytical and logical thinking skills Basic understanding of backend production processes in electronics Preferred Candidate Profile: Experience in mobile phone, electronics, or semiconductor industries Ability to work under pressure and solve problems independently Good documentation and communication skills

Designation- Senior Customer Support Executive We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues promptly, and delivering an excellent customer experience across multiple channels, including phone, email, and chat. Key Responsibilities: Respond to customer queries via phone, email, chat, or other communication channels in a timely and professional manner. Resolve customer complaints and issues efficiently, ensuring high customer satisfaction. Maintain a deep understanding of the companys products or services to provide accurate information and guidance. Coordinate with internal departments (sales, logistics, technical, etc.) to ensure customer needs are met. Log all customer interactions and maintain accurate records in the CRM system. Follow up with customers for feedback, issue resolution, or service confirmation. Assist in order tracking, returns, replacements, and payment queries as required. Meet performance metrics such as response time, resolution rate, and customer satisfaction scores. Escalate complex or unresolved issues to the appropriate departments or supervisors. Continuously identify areas for improvement in service delivery and provide input to enhance processes. Requirements: Bachelor’s degree in any discipline (preferred but not mandatory). 1–3 years of experience in a customer service or support role (freshers can also apply). Strong verbal and written communication skills in [specify language(s), e.g., English, Hindi]. Basic computer literacy and familiarity with CRM or support tools. Ability to handle pressure and manage multiple tasks efficiently. Customer-oriented mindset with problem-solving skills and a positive attitude. Preferred Skills: Experience with customer support tools like Zoho Desk, Freshdesk, or Salesforce. Multilingual proficiency is a plus. Prior experience in e-commerce, FMCG, tech, or services industry is an advantage.