Sales And Marketing Specialist

Key Responsibilities:

Sales & Business Development:

• Implement sales strategies to maximize revenue and enhance customer acquisition.

• Identify and explore new locations or opportunities to expand kiosk presence.

• Drive daily, weekly, and monthly sales targets for assigned kiosk(s).

• Analyse sales trends and prepare reports for management review.

Operations Management:

• Supervise kiosk operations to ensure smooth functioning, proper display, and stock 

availability.

• Coordinate with the supply chain and inventory team to maintain adequate stock 

levels.

• Ensure compliance with company policies, pricing, and promotional activities.

• Handle escalations and resolve customer issues effectively.

Team Management:

• Lead, train, and motivate the kiosk sales team to deliver high performance.

• Monitor staff attendance, grooming, and customer interaction standards.

• Conduct regular performance reviews and ensure adherence to sales SOPs.

Customer Experience & Brand Promotion:

• Maintain superior customer service standards at all kiosks.

• Ensure consistent brand representation through visual merchandising and customer 

engagement.

• Promote new products, offers, and loyalty programs effectively.

Reporting & Coordination:

• Prepare and submit daily/weekly sales and performance reports.

• Coordinate with marketing and operations teams for kiosk activities and campaigns.

• Support in planning and executing local marketing initiatives to boost footfall.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Marketing, or related field

(MBA preferred).

• 2– 4 years of experience in retail sales, kiosk operations.

• Proven ability to lead teams and achieve sales targets.

• Strong communication, negotiation, and people management skills.

• Proficiency in MS Excel, CRM, and sales reporting tools.

Key Competencies:

• Sales-driven and customer-focused mindset.

• Leadership and decision-making ability.

• Excellent presentation and interpersonal skills.

• Willingness to travel between kiosk locations as required