Join Allianz Partners as the
Robotic Process Automation Solution Engineer
and drive our digital transformation! You'll be at the forefront of providing automation solutions to our operations. You play a key role by identifying processes suitable for automation, implementing automation solutions, managing the pipeline, conducting tests, overseeing rollouts and providing ongoing monitoring and control of all automated processes.
Be part of the dynamic Global Operations Digital Transformation team and report to the Head of Robotics. This unit integrates cloud/automation solutions, manages learning curves, and ensures operational readiness. This role involves continuous communication with regional Business Units to improve processes, working within a global, cross Line of Business team.
What You Do
Key responsibilities include:
- Pre-Development:
- Support the business unit in identifying suitable processes which can be automated
- Work with the regional end-2-end teams to validate appropriateness for automation
- Facilitate workshops and requirements clarification meetings
- Ensure right level of detail is available for the process for automation
- Actively support business units in identifying value and benefit of the initiative (ROI)
- Identify potential delivery risks and devise strategies for mitigation
- Development:
- Lead the programming processes using RPA tools to develop the automation
- Ensures project deliverables and implementation meet technical requirements
- Test the outputs of the automation
- Provide ongoing status report on progress of the initiatives
- Assist the business with the development of user acceptance tests and verification of issues
- Facilitate the Q&A process to ensure that the solution delivered will meet business needs and expectations
- Assist with the delivery of training material and process or procedure documentation
- Maintenance & Monitoring:
- Monitor and control the RPA processes to ensure ongoing operation
- Quickly respond to errors and issues, analysing for root cause and activating process for rectification
- Regularly report on regional resource utilization and availability, performance status of RPA solution, pipeline opportunities and potentials risks & blockers for RPA solution rollouts
- Support regional incident and bug management, aligning with the RPA Service & Demand Manager as needed
- Framework:
- Actively contribute towards the development for a global RPA framework with specific adjustments to the respective region
- Develop jointly with the global team library of scalable automation solutions to be extended across regions
- Exchange knowledge and expertise within regional and global network to improve and standardize RPA development
Relationship Management:
- Build strong relationships through engagement with the regional lines of business (customers), colleagues, project managers and other key stakeholders across all stages of the project
- Work collaboratively with all stakeholders to facilitate and positively influence solution development and operational support
- Actively co-ordinate working relationships with all stakeholders to ensure that all initiative deliverables are within scope and of quality and estimated cost
- Proactively engage with global RPA peers during the solution design process to ensure that practical, achievable and cost effective solution options are being presented to the business
- Collaborate with project owners and sponsors for sign-off of requirements, UAT plans and scripts and other business related documents
- Account for necessary reviews and approval meetings, facilitating both alignments with the end-to-end process improvement team on RPA solution requirements (changes) and approval meetings before Go-Live of a RPA solution.
What You Bring
- Bachelor’s degree in business management, communication technology or any other relevant field; Master’s degree preferred
- 5+ years of experience in RPA development, delivery and lifecycle management with an interest to further develop in this area, coding skills in other languages (e.g. JAVA, SQL) is a plus
- Advanced skills in IT design and development principles as well as ability to detail requirements and develop process maps
- Established track record in working with market leading Automation platforms preferred (e.g., UiPath, Blue Prism, Automation Anywhere)
- Knowledge of project management, business process modelling and associated tools desirable
- Exposure to Insurance, assistance, healthcare and travel industry advantageous
- Very strong execution skills, ability to translate business requirements in technical solutions, and to think outside of the box and apply practical learnings in order to rectify issues or anticipated problems
- Demonstrated ability to drive complex projects/requests, multi-task and prioritize with strong attention to details
- Proven ability to lead initiatives and drive delivery
- Knowledge on testing tools, good understanding of testing requirements
- High problem solution competencies and analytical mindset
- Ability to communicate and influence relationships on all levels, to adapt and tailor communications to appropriate (non-tech) audiences
- Collaborative team player, positively contributing to 'creating more value together'. Cultural sensitivity to fit into a multinational setup
- Strong presentation skills
What We Offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.73795 | IT & Tech Engineering | Professional | Non-Executive | Allianz Partners | Full-Time | PermanentAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.Join us. Let's care for tomorrow.
