Retail Store Manager

Company Overview

Job Overview

Qualifications And Skills

• Proven experience in retail store management with a focus on people management and team leadership skills.
• Demonstrated ability to drive sales through effective sales forecasting and sales reporting strategies.
• Strong background in customer service, ensuring a positive and engaging shopping experience for all customers.
• In-depth understanding of retail operations, with the ability to streamline processes and improve efficiency.
• Experience in Fast-Moving Consumer Goods (FMCG) sales, with a keen eye for market trends and customer needs.
• Excellent problem-solving abilities, able to address and resolve customer and staff issues quickly and effectively.
• Strong communication skills in both written and verbal forms, enabling effective interaction with team members, stakeholders, and customers.
• Experience in managing budgets, inventory, and resources to maximize store profitability and efficiency.
  

Roles And Responsibilities

• Oversee all aspects of store operations to ensure efficient and effective retail performance.
• Lead and develop a team of sales associates to achieve and exceed sales targets and customer satisfaction goals.
• Implement effective retail strategies to enhance customer engagement and drive business growth.
• Monitor and analyze market trends and competitor activities to maintain a competitive edge in the industry.
• Prepare and manage store budgets, ensuring resource optimization and minimizing waste.
• Ensure compliance with company policies and procedures, maintaining high standards of store performance.
• Coordinate with supply chain and procurement teams to ensure product availability and stock levels are always adequate.
• Maintain a high level of store presentation, ensuring all products are displayed attractively and the store environment is welcoming.