Retail Store Manager

The Store Manager at Peter England in a Tier 3 or Tier 4 town will oversee the operations and performance of a single store. Your primary focus will be on ensuring exceptional customer experiences, meeting sales targets, managing store staff, and upholding brand and operational standards. You will drive store sales to achieve monthly revenue targets, focusing on key performance indicators such as CRM, conversion rates, and average transaction value. Implementing local strategies to enhance Like-to-Like sales growth will be crucial for success. Maintaining Perfect Store Operating Processes, visual merchandising standards, stock hygiene, and ensuring accurate billing and stock replenishment are essential aspects of store operations that you will be responsible for. Additionally, delivering high service standards, resolving customer issues promptly, and engaging with local customers to build loyalty are key components of enhancing the customer experience. As the Store Manager, you will lead, train, and motivate the store team, monitoring individual performance, managing schedules, and fostering a culture that prioritizes performance and customer satisfaction. Understanding local customer preferences, collaborating with the Area Business Manager on marketing activities, and developing partnerships with local entities to increase store visibility are also vital responsibilities. Key skills and competencies required for this role include strong leadership and communication abilities, retail expertise with a customer-centric approach, understanding of local market dynamics, proficiency in POS systems and basic Excel/reporting tools, and self-motivation. Candidates should hold a degree in any discipline and have 2-4 years of experience in apparel or retail store operations, preferably in managing a single-brand apparel store. This is a full-time, permanent position with a flexible schedule and day shift hours. Applicants should be willing to commute or relocate to Khair, Uttar Pradesh. Experience in retail for at least 2 years is required for this role. The work location is in person. Note: This job description is a general summary of the responsibilities associated with this position and may be subject to change as the needs of the employer and the requirements of the job evolve.,