Key Responsibilities: 1. Sales & Customer Engagement: Drive store sales and ensure achievement of monthly revenue targets. Build strong relationships with customers, especially bridal and occasion-wear clients. Ensure customer satisfaction through personalized service and complaint resolution. 2. Staff Management: Recruit, train, and manage Fashion Advisors, Cashiers, and Support Staff. Conduct daily team briefings, allocate roles, and monitor floor performance. Create a positive team culture through mentoring, motivation, and timely appraisals. 3. Visual Merchandising & Store Presentation: Implement visual displays as per brand guidelines (lehenga, saree, kurti, gowns, etc.). Ensure store hygiene, cleanliness, and product arrangement are top-notch at all times. 4. Inventory Control: Monitor inward and outward stock using the Ginesys POS system. Coordinate with warehouse and purchasing team for stock replenishment. Conduct monthly stock audits and manage damage/return records. 5. Operations & Reporting: Handle cash management, billing accuracy, and Ginesys software usage. Submit daily sales reports and footfall data to the Head Office. Ensure compliance with safety, grooming, and SOP standards. Required Skills: Strong leadership and team supervision abilities Excellent communication and fashion styling sense Experience in ethnic/bridal/festive retail will be an advantage Proficiency in Ginesys POS or similar retail software Time and people management under high customer volume.

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Retail Store Manager