Retail Store Manager

• Strong Leadership skills.
• Identify improvement opportunities and develop innovative customer experience strategies to increase customer satisfaction, loyalty and retention and to meet their expectations.
• Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met.
• Understands and enforces all company policies and procedures in a fair and consistent manner.
• Evaluate and prepare reports on staff performance by various factors like customer service, general discipline, sale incentives, etc. and communicate with HR and management as necessary.
• Will be responsible for store opening/closing procedures based on the shift, which may include bank visits for cash deposits, RTGS, etc..
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends and holidays.
• Develop strategies to increase footfalls, expand store traffic and drive profitability of the store.
• Develop strategies for sales and understand customer requirements and feedback of products.
• Arrange and meet with store management monthly, to report on overall store performance
• Good with Microsoft office tools and general computer operating knowledge. Should be willing to learn to operate any software that company uses for HR Management, CRM, etc..
• Supervise availability of general store supplies like plastic bags, stationery, etc..

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Anand, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• total work: 3 years (Required)
• Management: 1 year (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person