Must be well versed with MS Office Excel and Power point 12 Hours Shift Assist Ops Manager in data entry works, Making Quotations Support store operation in shift timing if required Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Food provided Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Experience: Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Job Description: Retail Store Manager Overview: We are seeking a dynamic and results-driven Retail Store Manager to lead the end-to-end operations of our unit. This role requires a proactive individual with strong leadership skills, customer-centricity, and the ability to drive both operational efficiency and sales growth. Key Responsibilities: Operational Leadership: Oversee and manage all aspects of daily operations, ensuring seamless coordination between the production, sales, and management teams. Customer Engagement: Regularly interact with customers on the floor to ensure a superior service experience. Address customer feedback promptly and effectively to enhance satisfaction and loyalty. Team Training and Development: Impart training to the production and sales teams, equipping them with the skills and knowledge to perform at their best. Conduct ongoing performance assessments and foster a culture of continuous improvement. Sales and Revenue Management: Achieve sales targets across multiple channels, including B2C, B2B, and hyperlocal markets. Generate leads for corporate orders and contribute to business development initiatives. Recruitment and Staffing: Recruit, onboard, and retain a talented team for both production and sales functions. Build a motivated and efficient workforce aligned with the unit's operational goals. Profitability and Financial Oversight: Ensure the unit operates profitably by optimizing resources and controlling costs. Manage store petty cash responsibly and maintain accurate records. Customer Relationship Management: Handle customer complaints and feedback with professionalism to build lasting relationships. Develop strategies to improve customer retention and acquisition. Business Growth: Collaborate with the team to create and execute plans for sales growth and market expansion. Identify and develop opportunities for partnerships and corporate collaborations. Qualifications and Skills: Proven experience in operational management, preferably in a retail, hospitality, or production setting. Strong leadership skills with a hands-on approach to managing teams. Excellent interpersonal and communication skills, with a customer-first mindset. Proficient in sales strategy development and execution. Financial acumen with experience managing budgets and achieving profitability targets. Ability to multitask and excel in a fast-paced environment. A passion for operational excellence and team development. Why Join Us? This is an exciting opportunity to play a pivotal role in the growth and success of our unit. As Retail Store Manager, you will have the chance to lead a talented team, make a significant impact, and shape the future of our business Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Experience: QSR : 3 years (Required) total work: 5 years (Required) License/Certification: Must have a valid Passport issued in last 3 years (Required) Work Location: In person