Retail Store Manager

​The Store Manager will serve as the on-site leader, responsible for all facets of the store's operation. This role is critical in driving sales performance, upholding brand standards, maintaining a positive work environment, and ensuring unparalleled customer satisfaction. ​🔑 Key Responsibilities​1. Sales and Profitability Management ​Develop and implement strategic plans to achieve and exceed daily, weekly, and monthly sales targets (KPIs). ​Analyze sales data, market trends, and buying behavior to optimize inventory levels and merchandise placement. ​Manage the store's budget, control operating expenses, and execute cost-saving measures to maximize profitability. ​Oversee daily cash management, reconciliation, and reporting procedures. ​2. Team Leadership and Development ​Recruit, interview, hire, and onboard new team members. ​Lead, motivate, and mentor the store team, providing constructive feedback and conducting performance appraisals. ​Develop staff training programs focused on product knowledge, sales techniques, and exceptional customer service. ​Create and manage employee work schedules to ensure optimal store coverage while managing labor costs. ​Handle all employee relations issues, conflicts, and disciplinary actions professionally and promptly. ​3. Operations and Visual Merchandising ​Ensure the store maintains the highest standards of visual presentation, cleanliness, and organization according to company guidelines. ​Oversee inventory management, including receiving, processing, transferring, and conducting regular stock counts to ensure accuracy and minimize shrinkage. ​Implement effective loss prevention and security measures to protect company assets. ​Ensure compliance with all company policies, as well as local health, safety, and labor regulations. ​Manage store maintenance and coordinate with vendors for essential services and repairs. ​4. Customer Experience ​Serve as the primary point of contact for complex customer issues and complaints, ensuring swift and professional resolution. ​Foster a customer-first culture within the team, leading by example to deliver exceptional and personalized service. ​Gather customer feedback and relay insights to upper management for continuous service improvement. ​📚 Qualifications and Skills​Required Experience ​Minimum of [3+] years of retail experience, with at least [1+] year in a management or supervisory role. ​Proven track record of meeting and exceeding sales targets. ​Experience with Point-of-Sale (POS) systems and inventory management software. ​Essential Skills ​Leadership: Strong ability to inspire, motivate, and coach a diverse team. ​Business Acumen: Solid understanding of retail operations, financial planning, and P&L management. ​Communication: Excellent verbal and written communication and interpersonal skills. ​Problem-Solving: Decisive and resourceful, with the ability to handle high-pressure situations and make sound decisions quickly. ​Customer Focus: A genuine passion for delivering exceptional customer experiences. ​What We Offer​[Competitive Salary / Base + Performance Bonus] ​[Health, Dental, and Vision Insurance] ​[Paid Time Off and Sick Leave] ​[Opportunities for Career Growth and Professional Development]