1477 Retail Banking Jobs - Page 19

Job Role - To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets - This skill will also do sales with assigned customer based mapped to them - Measure of outcomes NPS, Service Level, Service Quality and Sales - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks - Ensure customer "delight- and consistent service experience, including timely resolution of customer queries/issues - Complete the logs specified by the process (End-of-day target) - Adherence to Information Security norms & quality process norms - To be aware of and comply with any updates about the process - Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements - Should be a least graduate - No western line candidates to be scheduled, kindly hunt profiles residing near to Thane - Should not have employment gap for more than a month - Should have at least completed a year in current org - Better soft skills conversational skills and English versant scores 7+ - Flexible to work on rotational week offs

Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher"s can apply

About The Role Product Sales Manager - Foreign Exchange Services (FES) Department Consumer Banking Reporting Relationships Area Manager FES Position Grade M2/M3 Job Role: Drive Sales through various retail banking channels for Individual Remittances and Travel Cards. Ensuring clients and sales channels are trained to ensure apt digital and offline experience. Analyze relevant data points and trends to assist channels in their product sales efforts. Focus on business performance through periodic campaigns, new/process linked initiatives. Drive spends through Activation, Usage & Retention for Travel Cards. Empowering Channels to sell both remittances and travel cards by regular information dissemination and training. Achieving FES budgets for the allocated branches/channel. JOB REQUIREMENT Graduation. MBA preferred. 2 to 3 years of relevant experience, ideally in retail/transactional banking or payments/cards. Demonstrated track record of successful results across previous work experiences. Should be able to do Multi-tasking. Strong communication skills (both live presentation and written) with customer service orientation. Ability to take ownership of individual initiatives and drive to priority deliverables with limited day-to-day direction. Ability to collaborate with and learn from colleagues across departments Project management skills and ability to take initiatives from conception to execution Hands on with MS Excel, Word, Power point etc. Knowledge on Remittance and LRS guidelines

Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers Sources new bank customers through external individual efforts and acquisition channel Cross sells bank products to existing set of Branch customers which are mapped Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI IRDA certified is preferred

About The Role Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher"s can apply

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Retail Banking (CLM) Experience: 1-3 Years

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Retail Banking(Card Operations) Experience: 1-3 Years

Greeting from HDFC Bank!! Inviting applications from women to be part of HDFC Bank a workplace beyond gender biases where ability matters not your gender. Job Locations: Across Bangalore Note: Candidates having 1+ years experience need to apply. We are currently looking for dynamic female professionals for the following roles: 1) Personal Banker Sales 2) Personal Banker Classic 3) Relationship Managers 4) Branch Managers 5) Authorizers Job Purpose To build and manage relationship with Classic/preferred/ Imperia/ Infinity program clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank Develop and maintain strong relationships with high-net-worth individuals (HNIs) through effective sales strategies. Identify new business opportunities and drive cross-selling initiatives to increase revenue growth. Ensure compliance with regulatory requirements and internal policies while delivering exceptional customer service. Collaborate with other teams to achieve branch targets for portfolio management, sales, and cross-selling. Please share updated resume on abhaikumar.srivastava@hdfcbank.com with following details Current CTC : Expected CTC : Cureent Location : Preferred Location : Notice Period to join : Interested candidates directly walk-in at HDFC Bank House, 07th Floor, Rashtrotthana Bhavan, Ward No 77. Nrupathunga Road,Bangalore - 560001 (Landmark - Opposite RBI) Interview Drive Date: 19th Jul'25 (Saturday) Timing : 10:00 AM to 01:00 PM Warm Regards, Abhai Srivastava Talent Acquisition Partner RBB South2 abhaikumar.srivastava@hdfcbank.com

Warm Greetings from SP Staffing!! Role :Automation Testing Experience Required :3 to 8 yrs Work Location :Pune Required Skills, Candidate should have good hands-on in Selenium / Java / Cucumber framework. Should be well versed with API concepts and API automation Should have banking experience (E.g. Core / Retail banking, Payment, Loan, etc any of them) Well versed with agile methodologies like scrum Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Relationship Executive - RE is an integral part of the bank's front line. RO is primarily responsible for acquiring new customers for the bank and pursue new business opportunities and also Cross sells the bank's third party products.

Personal bankers help clients manage their money so as to balance risk. Personal bankers may also be referred to as commodities, securities, or financial services sales agents. They are responsible for undertaking banking duties and overseeing...

Urgent Required any fresher graduate candidates for pay roll banking profile. candidate must be having good communication skill and good knowledge of computer. We have opening in Banking sector . back office, branch handlind ,acquestion manager.etc

The WRB Data Technology team at Standard Chartered Bank is seeking talented data professionals with relevant experience who can work in a global environment. As a member of this team, your primary responsibility will be to support data warehousing migration programs, align project timelines to ensure successful delivery, and provide support for data analysis, mapping, and profiling. Your role will involve interpreting use case requirements, designing target data models, and profiling data attributes to assess data quality and provide remediation recommendations. Additionally, you will be responsible for data modeling to enhance data integration within the data warehouse platform. Working independently, you will engage consultants and business analysts from other teams, escalate issues in a timely manner, and provide subject matter expertise to balance time-critical tasks with longer-term sustainability goals. You will collaborate with Chapter Lead and Squad Lead to lead projects successfully, manage stakeholders, transform business requirements into data requirements, design data models, create data mapping templates, and support data acceptance testing. Furthermore, you will be involved in providing direction on solutions from a standard product/architecture perspective, participating in key decision-making discussions, and supporting System Integration Testing (SIT) and User Acceptance Testing (UAT). To excel in this role, you should have 6-8 years of experience in the banking domain, basic understanding of tools like Clarity, ADO, Axess, and SQL, good communication and stakeholder management skills, and a graduate degree in computer science or a relevant field. Knowledge of writing complex SQL scripts, Base SAS, retail banking, wealth lending data, and data management and governance is highly desirable. You should be quick to learn, detail-oriented, and have experience in business analysis or data analysis roles. In addition to technical competencies, you are expected to display exemplary conduct, live by the Group's Values and Code of Conduct, and adhere to governance processes and policies. You will work closely with key stakeholders, including Country Credit Risk, Country Finance, WRB Product Owner, and Process Owners. Furthermore, you will have the opportunity to become a focal person for data across the bank globally and gain exposure to various parts of the bank's business model. This role at Standard Chartered Bank offers a dynamic environment where you can contribute to driving commerce and prosperity through your unique skills. If you are passionate about making a positive impact, challenging the status quo, and growing professionally, we encourage you to apply and be a part of our diverse and inclusive organization where everyone's talents are celebrated and valued.,

The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements profile involving acquiring growing deepening Bank customer relationships through effective relationship management Required Candidate profile Focusing on the analysis and satisfaction of Bank Customers financial banking investment and business needs and objectives To cross sell Asset & liability products to the banks clients PMS AUM AIF Perks and benefits Best In Banking Industry*

The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements profile involving acquiring growing deepening Bank customer relationships through effective relationship management Required Candidate profile Focusing on the analysis and satisfaction of Bank Customers financial banking investment and business needs and objectives To cross sell Asset & liability products to the banks clients PMS AUM AIF Perks and benefits Best In Banking Industry*

Roarbank is a digital banking platform launched by Unity SFB in cooperation with Fintech Farm, a global neobanking technology provider, in early 2025. Our mission is to become a leading consumer digital bank in India by delivering an outstanding user experience and robust banking solutions. About Fintech Farm We are a UK-based fintech company creating successful neobanks in emerging markets through partnerships with local traditional banks. We have launched and scaled operations in three countries so far and aim to reach 50+ markets with 100 million+ customers. Your role As a Payments Product Manager, you will leverage your knowledge of payment systems, banking products, and customer behavior to develop and manage digital banking features tailored to the Indian market. What You Will Be Doing: Conduct in-depth analysis of banking products, including QR payments, P2P and P2M transfers, mobile and utility bill payments, account funding, and savings accounts Develop and implement product strategies, policies, and procedures in line with market trends and regulatory changes Establish partnerships and negotiate commercial terms with third-party providers (e.g., payment systems, fintech platforms) Collect and deliver technical documentation (APIs, specifications, etc.) from the partner bank and vendors to internal development teams Create cash flow and accounting schemes for payment features, including reconciliation and settlement frameworks with banks and providers Work cross-functionally with technology, marketing, compliance and finance teams to ensure smooth product launches and iterations Deliver regular management and regulatory reports on product performance and compliance Use data analytics to optimize product performance and make evidence-based decisions on features, pricing and UX Proven experience in payments product management within retail banking or fintech Strong understanding of Indian payment systems and regulations (UPI, IMPS, NEFT, QR, etc.) Track record of working with third-party providers and negotiating contracts Analytical mindset with a passion for building customer-centric digital products Effective communicator, able to collaborate with technical and non-technical stakeholders Fluent in English Opportunity to shape the future of digital banking in India Collaborative and dynamic work culture with a mission-driven team Autonomy to influence product decisions and roadmap execution

• Building a strong relationship with the sales team of channel partners • Handle walk in customers • Bank responsible for meeting sales through Bank • Regularly follow up with client • Generating leads from Relationship Managers and Personal Bankers Required Candidate profile • Education - Graduate with Any Stream • Experience - 1-2 years of sales experience, preferably in insurance or financial services • Strong communication and interpersonal skills.

Post : Business Development Manager Looking for BFSI sales professionals to handle customer leads, walk-ins, and referrals. Promote relevant financial products and achieve sales targets. At least 1 year of BFSI sales experience needed. Required Candidate profile • Education : Any Graduate With Good Communication • Must have 1 YEARS of experience in BFSI OR Life Insurance Sales • Age : 22 to 44 Yrs Contact : 9904195437 HR Kinjal Perks and benefits Incentives + Allowances + Fast track Promotion

Roles and Responsibility: - Managing the life insurance sales through assigned Bank Branches. - Coordinating between Bank and company from Lead generation to policy conversion. - Follow up with Operations and Training the Lead Generators of Banks. Required Candidate profile Required Candidate profile - Any graduation required - Need at-least 1 year of sales experience - Age must be 21-40

Post : Business Development Manager • Lead based job sit in main branch • Handle walk in customers • Analysis of customer • Maintain relationship with customer Participate other candidates Offer • Sales service Documentation for lead closing Required Candidate profile • Must be Graduate • Must have 1 year of experience in Sale / Banking / Finance / Insurance Sales • Age Criteria:- 24 to 38 • For more information Call OR WhatsApp : 9328892831 HR Rensi Perks and benefits Incentives + Allowances + Fast track Promotion

-Converting leads (provided by company) to business. -Train and Motivate the team to achieve desired Goals. -You have to meet the customer and sales the company product. -Cold calling for banking products. -Generating Business. Required Candidate profile -Graduate or Above. -Doing cold calling. -Candidates must have their own vehicles. -Fresher's Can't Apply

RM - Retail Agri Location :Gurugram , Bhiwani, Satnali Graduate Salary: Up To 4 LPA Experience:1+ Years in banking sales. 2nd & 4th Saturday Off, Sunday Fixed Off Day Shift Required Candidate profile *Interested? Let’s Connect!* Call/WhatsApp: 7696616371 Send Your Resume To: hr08skywaysolution@gmail.com HR Sanjna

Designation : Business Development Manager • Recruiting a team of advisors on commission basis • Handling the advisers to work • Provide them for training regarding the products • Identifying the prospective customers • Make them aware of the role Required Candidate profile - Education : Any Graduate - Must have 2 YRS of experience Any Sale / Banking / Finance/ Insurance sales - Good Communication skills - Candidate must be local - Age: 23 to 39 years Fresher Can't Apply