Restaurant Manager

The Borgo, Ludhiana's highly acclaimed restaurant, known for impeccable safety standards and top-rated service and cuisine, is seeking a Restaurant Manager to join their team. As the Restaurant Manager at The Borgo, you will play a crucial role in overseeing day-to-day operations, managing staff, ensuring customer satisfaction, maintaining high service standards, and handling food and beverage management. Responsibilities: - Oversee all front-of-house and back-of-house restaurant operations to ensure smooth functioning - Manage and schedule staff, including hiring, training, and conducting performance evaluations - Uphold high standards of food quality, service, cleanliness, and safety to provide an exceptional dining experience - Address customer complaints promptly and effectively to ensure customer satisfaction - Monitor inventory levels, order supplies, and maintain positive vendor relationships - Ensure compliance with health and safety regulations to create a safe dining environment - Drive revenue growth through effective cost control, promotions, and engaging with customers - Collaborate with the executive chef and ownership team on menu updates and special events Requirements: - Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry - Strong leadership, organizational, and communication skills to effectively manage a team - Demonstrated ability to deliver excellent customer service and resolve problems efficiently - Capacity to thrive in a fast-paced, high-pressure environment while maintaining a positive attitude - Familiarity with restaurant management software such as POS systems and scheduling tools - Flexibility in schedule, including availability for evenings, weekends, and holidays Join The Borgo team in Ludhiana and contribute to delivering a delightful dining experience in a secure environment for discerning patrons.,