Restaurant Manager

Operational Management:

• Manage day-to-day restaurant operations including dining service, reservations, and guest relations.
• Ensure smooth coordination between kitchen, bar, and service staff.
• Oversee adherence to SOPs (Standard Operating Procedures) for service and hygiene.
• Monitor restaurant ambience, cleanliness, and presentation.

Guest Service & Experience:

• Ensure exceptional service delivery and guest satisfaction at all times.
• Handle guest complaints and feedback with professionalism and resolve issues promptly.
• Build strong guest relations and encourage repeat clientele.

Staff Management & Training:

• Lead, supervise, and motivate restaurant staff including captains, stewards, and hostesses.
• Conduct staff scheduling, briefings, and performance evaluations.
• Identify training needs and ensure continuous development of staff in service standards, upselling, and customer handling.

Financial & Cost Control:

• Monitor sales performance, daily revenue, and expenses of the restaurant.
• Manage inventory and stock control of F&B items, cutlery, crockery, and linen.
• Work with the management team to achieve revenue targets, control wastage, and optimize costs.

Compliance & Safety:

• Ensure compliance with FSSAI, HACCP, and other statutory requirements.
• Adhere to fire, health, and safety regulations within the restaurant.
• Ensure staff follow uniform and grooming standards at all times.

Coordination & Reporting:

• Coordinate with chefs, procurement, and other departments for smooth operations.
• Prepare and submit operational reports including sales, staff performance, and guest feedback.
• Support marketing initiatives such as promotions, festivals, and special events.

Requirements:

• Bachelor’s degree / Diploma in Hotel Management or relevant field.
• 5–7 years of experience in restaurant operations, with at least 2 years in a managerial role.
• Strong knowledge of Indian cuisine and dining culture.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making ability.
• Flexibility to work in shifts, weekends, and holidays.

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid time off

Work Location: In person