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0 years
0 Lacs
New Delhi, Delhi, India
On-site
Job Title: Front Desk Associate Location: Sheraton Hotel – [Insert City/Branch] Department: Front Office Reports To: Front Office Manager Job Type: [Full-Time/Part-Time] Job Summary: Sheraton Hotels is seeking a courteous, professional, and service-driven Front Desk Associate to be the welcoming face of our property. This role is critical in ensuring an exceptional guest experience from check-in to check-out by delivering personalized service, efficiently handling requests, and upholding our brand’s hospitality standards. Key Responsibilities: Welcome guests with warmth and professionalism upon arrival. Perform check-in and check-out procedures efficiently using the hotel’s PMS (Property Management System). Address guest inquiries, provide accurate information, and promote hotel services and local attractions. Resolve guest concerns or escalate them promptly to the appropriate department. Handle reservations, modifications, and cancellations both in person and over the phone. Manage room keys, payments, billing, and daily reports accurately. Coordinate with housekeeping, concierge, and bell desk for seamless guest service. Maintain a neat, organized, and inviting front desk area. Follow all brand standards, safety protocols, and grooming guidelines. Requirements: Previous experience in a hotel front office or customer service role preferred. Familiarity with hotel booking systems such as Opera or similar PMS is an advantage. Excellent communication and interpersonal skills. Strong problem-solving abilities and a guest-first attitude. Flexible to work in shifts, including weekends and holidays. High school diploma or equivalent; a degree in Hospitality Management is a plus. #IHM #IHMPUSA
Posted 23 hours ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Roles & Responsibilities Handling to-and-fro of ongoing fixed departure trips and domestic and international holiday packages. Coordinating with the core sales team, property, and transport vendors for a smooth travel experience of customers before and during the trip. Help resolve problems arising in traveling and accommodation by researching best-suited deals in terms of price, quality, and quantity. Keep track on hotel bookings, bus and flight tickets, and car rentals. Researching new property and transport vendors, studying trip itineraries, and maintaining records of payments & and other B2B deals. Coordinating with the on-ground team at respective travel destinations. Coordinating with the core operations team. Keeping the group engaged with day-to-day activities and enhancing their travel experience. Maintaining cordial relationships with the local vendors and team. Desired Skills: 👉Any graduate/post-graduate but a degree in Tourism Management or Hospitality will be an add-on. 👉Excellent communication skills (Hindi and English both). 👉Great ability to work under pressure, interact & and develop strong relationships with customers and negotiate effectively. 👉A happy-go-lucky, determined and motivated individual who is a quick thinker and can handle tough situations. 👉Well traveled and good knowledge of destinations (mainly Himachal, Uttarakhand, Rajasthan, Ladakh, Kashmir, North-East, and also International) will be an advantage. Company Description: Go4Explore is a community of passionate travelers that curate fun-filled community trips based on the interest and comfort of travelers. From road trips to Himalayan treks and travel meets, we organize trips that are curated to create unforgettable moments for our clients.
Posted 23 hours ago
7.0 years
0 Lacs
New Delhi, Delhi, India
On-site
About the Role We're looking for a sharp, proactive, and detail-driven Account Manager – Government Partnerships who thrives on hustle, structure, and high-impact work. In this dual role, you'll be responsible for managing central/state government accounts end-to-end – from building new partnerships and crafting winning pitches to driving seamless campaign execution and ensuring client satisfaction. If you love working at the intersection of sales, strategy, and execution, and can navigate government systems with confidence and agility, we’d love to meet you. About Inc42 Medi aInc42 Media is India’s #1 startup media and intelligence platform that informs, educates, and empowers startup & business leaders through its incisive reporting, insightful reports, curated events and communities, and industry-leading executive courses and programs . Since launching in January 2015, and having risen to become the authoritative voice on India’s startup economy, we've moved markets, gotten the early scoop on billions of dollars of transactions, and told you what's happening deep inside some of the fastest-growing startups & industries alike. Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch, and other major outlets hundreds of time s. We also track over 50,000+ startups and provide market research and intelligence through our in-depth research reports, and we organize some of the most sought-after conferences and events for startups & business leaders across Ind ia. In 2020, we introduced Inc42 Plus, our exclusive membership program tailored for startup & business leaders, amassing over 10,000 members in record time. Apart from our sharp reporting & insightful research, through Inc42 BrandLabs, we partner with enterprises & brands to help them create branded content & experiences and reach our audience of decision-mak ers. Key Responsibil ities1. Sales & Business Develo pmentIdentify new opportunities across embassies and other partners hips.Assist in preparing impactful proposals, pitch decks, and RFP respo nses.Partner closely with the sales team to drive lead conversions and mandate clos ures. 2. Account Mana gementAct as the key POC for all government clients – central, state, and allied institu tions.Ensure timely follow-ups, smooth documentation, and closure of ongoing man dates.Navigate government processes, compliance frameworks, and operational nuances with ease. 3. Campaign & Event Ex ecutionAlign campaign deliverables with government protocols and client expect ations.Track project status, resolve roadblocks, and coordinate across internal teams.Support live event execution (summits, roundtables) with a hands-on ap proach. 4. Reporting & Op erationsOwn invoicing and payment tracking across all government a ccounts.Deliver timely updates, performance insights, and reports to stake holders.Ensure all documentation, tracking sheets, and internal records are up- to-date. 5. Internal Colla boration:Act as a bridge between internal teams to ensure alignment on timelines, expectations, and output quality. Professio nal Traits4–7 years of experience in consulting for governmen t clients.Prior experience working with government clients is a m ajor plus.Excellent communication, follow-up, and stakeholder manageme nt skills.Ability to handle ambiguity and pressure, with a bias for execution.Strong command of MS Office, and Google Suite; CRM/project management tools like Asana a re a plus.Bachelor’s degree in Business, Marketing, Communications, or a rela ted field.
Posted 23 hours ago
12.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career Working together with a Systems Engineer, you will be responsible for growing your territory. You are the primary point-of-contact for given set of major accounts and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions. You will lead to identifying and signing appropriate channel partners as well as training them on our solutions. Additionally, your credibility will guide your customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. Your Impact You will specifically be responsible for managing a set of key strategic Manufacturing / Conglomerates accounts in North India region Employing world-class account management skills to identify cross-selling and up-selling opportunities within the target accounts Be a highly competent presenter, with a proven track record in selling to C level executives Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis Facilitate communication on strategic and tactical issues facing our clients and partners Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets Develop market strategies and goals for each product and service; understand the strategies, goals, and objectives of accounts Lead coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management) Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process Extensive domestic travel and possible International travel as necessary Qualifications Your Experience BS technical degree or equivalent experience 12+ years of above quota sales experience Solid exposure and experience handling Manufacturing, Media and Pharma customers in North India Self-motivated Strong communication (written and verbal) and presentation skills, both internally and externally Enterprise sales experience with and actionable rolodex of decision makers Superb organisational skills Experience selling network infrastructure based security appliances including but not limited to: Firewalls, SSL/IPSec VPNs, Security Proxies and Caches Practical knowledge of routing and switching products that will be installed adjacent to the Palo Alto Networks appliances Experience working with channel partners and understanding of a channel centric go to market approach Additional Information The Team Additional Information Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Posted 23 hours ago
2.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Title: WordPress Developer (Full-Time, Remote) Company: 7Emirates Real Estate Location: Remote Job Type: Full-Time About 7Emirates Real Estate 7Emirates Real Estate is a leading property company based in the UAE, dedicated to offering innovative and client-centric real estate solutions. We are expanding our digital operations and are seeking a WordPress Developer to manage and enhance our online presence. Job Description We are looking for a skilled and detail-oriented WordPress Developer to take ownership of our website and digital platform. This role will involve the development, design, and ongoing management of the website, landing pages, and web-based content. The ideal candidate is comfortable working independently and has a strong eye for both functionality and user experience. Key Responsibilities • Manage and maintain the company website, ensuring it remains up-to-date, secure, and high-performing • Design and build responsive landing pages to support marketing and sales campaigns • Oversee the structure, layout, and visual consistency of the website in line with brand guidelines • Collaborate with the content and marketing teams to upload and manage blog posts, property listings, and reports • Ensure SEO best practices are followed across all web content • Monitor website analytics and optimize for performance and user engagement • Troubleshoot and resolve any technical issues promptly • Manage third-party integrations, plugins, and ongoing updates Requirements • 2+ years of experience in WordPress development • Proficiency in HTML, CSS, JavaScript, and PHP • Experience with WordPress page builders (e.g., Elementor, WPBakery, Gutenberg) • Basic knowledge of SEO and performance optimization techniques • Understanding of UX/UI design principles and responsive design • Strong attention to detail and ability to work independently in a remote setting • Experience working on websites in the real estate or service industry is a plus What We Offer • Full-time remote position with flexible working hours • Opportunity to lead and shape the company’s digital web presence • Collaborative and growth-focused work environment • Long-term role within an expanding real estate brand How to Apply Please submit your resume along with a portfolio of your WordPress projects. Preference will be given to candidates with experience managing end-to-end website operations.
Posted 1 day ago
3.0 years
0 Lacs
Delhi, India
Remote
Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE Provide administrative support to all internal customers by being a point of contact for internal HR Operations standard information on Employee Life Cycle Governance & Compliance and Strategic activities. Provide advice and support to internal and external customers based on a thorough understanding of SITA's processes procedures and policies as well as general knowledge of HR. Participate in HR Operations projects and roll out of programs. Key Responsibilities Day to day operations: Case Management adhering to KPIs to provide advice and support to internal & external customers based on a thorough understanding of SITA's processes, procedures and policies as well as general knowledge of HR on topics which include but are not limited to Onboarding, immigration, benefits, employment & personal data changes, leaves & Off-boarding. Generation & Management of different correspondences or documentation needed as part of any HR related process. Ensuring Data quality through adherence to SITA’s guidelines & processes as well as Legal Local guidance & escalating any situations where any additional required action or any issues are identified. Work Closely with key stakeholders (i.e. Payroll, Finance, Talent Magnetism, etc.) to ensure accuracy and consistency in the information being shared for their assigned processes/countries and perform all the necessary updates/changes in case needed. Governance & Compliance Continues improvement to the assigned HR Processes to ensure these are accurate and compliant. Monitor changes in legislation that impact local HR policies and escalate details to the GEO HR Manager Benefits Administration Work closely with benefits providers and any legal authorities to ensure the smooth workflow of all benefit administration. Support the administration of employee benefit programs including medical, life, disability, and health plans; administration of employees’ savings plans including pensions and other benefits including global leave policies, vouchers/allowances. Manage Purchase to Pay (P2P) process relating to benefits activities in a timely and accurate manner and collaborate with Finance to ensure invoices are paid in accordance with contractual terms and working together with them to investigate and resolve any delays or issues that may arise. Manage new provider set ups for benefits activities and assist in contract processing as required. Advise and inform employees, in collaboration with the People Country Manager, of changes and developments related to benefits including eligibility, coverage and provisions. Investigate and resolve employee benefit enquiries and escalations. Review, enhance and document processes and procedures related to your activities and communicate them to relevant stakeholders. Build and maintain an extensive data repository for all benefit information including suppliers and consultants including collecting and monitoring contracts. Qualifications EXPERIENCE Minimum 3+ years of experience working with HR process or HR Operations. Experience with HRIM system, preferably PeopleSoft. Technical skills required to use common applications including MS Office Suite, PowerPoint, with advanced knowledge of Word & Excel. Knowledge of key aspects of employment law. Understanding of Data Protection laws and policies and how this applies to their activities Have an understanding of Equal Opportunities and Ethics practices and how this applies to their activities Customer-focused and result-orientated What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
Posted 1 day ago
10.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Position: Technical Head – Construction Chemicals Application & Execution Location: New Delhi NCR (North Region) Company: Lubon Infra Chem Pvt. Ltd. Department: Construction Chemicals Application Reports To: Technical Director Job Type: Full-time, Permanent About Us: Lubon Infra Chem Pvt. Ltd. is a leader in specialized construction chemical solutions, offering expertise in waterproofing, structural rehabilitation, retrofitting, epoxy flooring, and more. With a strong reputation for technical excellence and innovation, we serve complex infrastructure and real estate projects across India. Role Overview: We are seeking an accomplished Technical Head with deep expertise in construction chemicals, waterproofing technologies, and project execution. The ideal candidate will be responsible for leading the technical strategy, managing application teams, driving innovation, and ensuring top-tier quality and performance on-site. Key Responsibilities: • Technical Leadership & Strategy - Define and drive the technical roadmap for construction chemicals and application systems. - Develop and standardize application methodologies for waterproofing, epoxy, grouting, and retrofitting. - Provide subject-matter expertise to sales, marketing, and R&D teams for product positioning and client proposals. • Project Identification & Technical Assessment - Identify new project opportunities that require construction chemical applications. - Conduct feasibility analysis based on site conditions, structural requirements, and client needs. - Collaborate with business development teams to scope and pursue high-value opportunities. • Execution Oversight & On-Site Application - Oversee all stages of project execution—from site evaluation to final delivery. - Ensure adherence to technical specifications, safety protocols, and industry standards. - Resolve complex technical challenges during application and installation phases. • Quality Control & Compliance - Implement strict QA/QC protocols in line with IS, ASTM, and international best practices. - Monitor on-site performance of materials and workmanship; conduct root cause analysis for failures or deviations. - Ensure compliance with building codes, environmental regulations, and internal standards. • Stakeholder Management - Act as the primary technical liaison with clients, consultants, applicators, and subcontractors. - Lead technical presentations and training sessions for clients and internal teams. - Build long-term technical credibility and relationships with stakeholders. • Team Management & Capability Building - Build, mentor, and lead a high-performing team of site engineers and applicators. - Design and implement training programs on application techniques, material safety, and compliance. • Documentation & Reporting - Prepare technical proposals, execution plans, and performance reports. - Maintain detailed documentation for audits, client reporting, and knowledge management. Required Qualifications: • Bachelor’s degree in Civil Engineering or related field. • 10+ years of experience in construction chemicals application, including waterproofing, epoxy flooring, grouting, retrofitting, structural restrengthening etc. • Proven leadership in project execution and cross-functional coordination. • Deep knowledge of product systems such as Fosroc, BASF, Dr. Fixit, Sika, MC-Bauchemie, etc. • Strong command of construction practices, material science, and chemical compatibility. • Proficiency in project management tools and software (MS Project, AutoCAD, etc.). • Excellent communication, leadership, and client-facing skills. • Willingness to travel to project sites as needed. Preferred Qualifications: • Master’s degree in Civil Engineering or Construction Management. • Professional certification (e.g., Chartered Engineer, PMP, RICS, etc.). • Prior experience as a Technical Manager/Head in a similar construction chemicals firm. Application Instructions: Please submit your updated resume, cover letter, and two professional references to: reachus@luboninfrachem.com Subject line: Application – Technical Head – Construction Chemicals Application
Posted 1 day ago
2.0 years
0 Lacs
South Delhi, Delhi, India
On-site
Note: Candidate must be from Delhi-NCR or ready to relocate | Work from office only| Immediate Joiner (preferred) Position Overview: As a Customer Service Representative with an experience of 2-3 years or above specialising in Inbound Sales, you will be responsible for converting incoming inquiries into sales(No Target) and ensuring exceptional customer service. Your primary role is to respond to customer inquiries, identify sales opportunities, and guide customers about the product through the purchasing process. You will also handle after-sales support to ensure customer satisfaction and retention. Key Responsibilities: Inbound Sales: • Respond promptly to inbound customer inquiries via phone, email, and chat. • Qualify leads by understanding customer needs and matching them with appropriate products or services. • Provide detailed product information and assist customers in making informed purchasing decisions. • Convert inbound inquiries into sales by offering tailored solutions and closing deals. Customer Support: • Offer after-sales support to customers, ensuring their satisfaction with the products or services. • Resolve customer issues related to product usage efficiently. • Handle and escalate complex inquiries or complaints to ensure timely resolution. • Follow up with customers after sales to build strong relationships and encourage repeat business. Sales Administration: • Record all customer interactions, sales activities, and follow-ups in the CRM system. • Collaborate with the marketing team to optimize inbound sales strategies. • Stay updated on product offerings, promotions, and industry trends. • Sharing feedback and insights from customer interactions to improve products. Qualifications and Requirements: • Proven experience in Customer services or customer service environment. • Excellent verbal and written communication skills with the ability to engage and connect with customers effectively. • Ability to understand customer needs and provide appropriate solutions. •Good product knowledge and the ability to learn and adapt to new products and services quickly. • Effective problem-solving skills to resolve customer issues efficiently. • Critical thinking and the ability to make decisions under pressure. • Proficiency with computer systems, including familiarity with customer service software and tools. • Excellent time management and organizational skills to prioritize and handle multipleleads simultaneously. • Strong teamwork and collaboration skills to work effectively with cross-functional teams. • Resilience and the ability to handle rejection or difficult customers with professionalism. Compensation: • The salary for this position is open and will be determined based on the candidate's qualifications and experience. We are committed to offering a compensation package that attracts top talent to join our dynamic team. Location : E-2, Jangpura Extension, New Delhi – 110014 Landmark : Opposite Sanatan Dharam Mandir Nearest Metro station : Jangpura Metro, Gate No. 2 Shifts: Rotational Shift Timings Rotational working Days Compensation package: 3.5 to 5 LPA About company: Founded in the year 2012, ONESTORE INDIA PVT LTD brings together a group of highly motivated individuals that focus on delivering the best cyber surveillance and cell phone monitoring service to employers and parents across the globe. ONESTORE INDIA PVT LTD has been leading the phone monitoring & tracking industry for more than a decade now, and is perpetually making products and services to meet customer demands with exceptional monitoring solutions. Our "ONEMONITAR Android monitoring application" is rated among the best and is much admired by numerous users across the globe. Company Website: https://onestoreindia.com/ Product Website: https://onemonitar.com/ If interested, share your CV at: hr@onestoreindia.com Phone: +91-9811004008
Posted 1 day ago
0 years
0 Lacs
Delhi, India
On-site
A Business Analyst (BA) in academics IT plays a crucial role in bridging the gap between the academic institution's requirements and the technological solutions needed to support them. Their primary responsibility is to understand the business needs of the academic institution, analyze processes, and identify areas where technology can be leveraged to improve efficiency, effectiveness, and outcomes. Here's a detailed job description: Responsibilities: Requirement Gathering and Analysis: Collaborate with academic departments, administrative units, and stakeholders to gather and understand their requirements. Analyze these requirements to identify underlying business needs and objectives. Process Analysis and Improvement: Evaluate existing academic processes, workflows, and systems. Identify inefficiencies, bottlenecks, and areas for improvement. Propose and implement solutions to streamline processes and enhance productivity. Technology Evaluation and Recommendation: Research, evaluate, and recommend technological solutions that align with the academic institution's goals and requirements. This may include software applications, information systems, databases, or other IT tools. Data Analysis and Reporting: Analyze academic data to derive insights and inform decision-making. Generate reports, dashboards, and visualizations to present findings to stakeholders. Provide recommendations based on data analysis to improve academic operations and student outcomes. Project Management: Lead or participate in IT projects related to academic initiatives. Define project scope, objectives, and deliverables. Develop project plans, timelines, and budgets. Coordinate with cross-functional teams, vendors, and stakeholders to ensure successful project implementation. Requirements Documentation: Document business requirements, functional specifications, use cases, and user stories. Maintain clear and comprehensive documentation throughout the project lifecycle to ensure alignment between business needs and technical solutions. Stakeholder Communication: Facilitate communication and collaboration between academic departments, IT teams, and other stakeholders. Serve as a liaison to ensure that the technology solutions meet the academic institution's needs and expectations. Change Management: Assist in change management activities related to the adoption of new technologies or process improvements. Provide training, support, and guidance to users to ensure smooth transitions and successful implementation. Collaborate with stakeholders to understand their needs and translate them into system requirements. Quality Assurance and Testing: Collaborate with QA teams to develop test plans and scenarios. Participate in testing activities to validate that technology solutions meet business requirements and perform as expected. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies in academic IT. Identify opportunities for continuous improvement and innovation to enhance the academic institution's IT infrastructure and operations. Qualifications: Educational Background: Bachelor's degree in computer science, information technology, business administration, management information systems, or related fields. Advanced degrees (master's or higher) in relevant disciplines such as education technology (EdTech), educational administration, or business analysis can be advantageous. Technical Proficiency: Understanding of software development methodologies (e.g., Agile, Scrum, Waterfall). Proficiency in database management systems and data analysis tools. Familiarity with programming languages (e.g., Python, Java) and scripting languages. Competence in project management tools and productivity software. Analytical Skills: Strong analytical abilities to assess academic processes, identify business needs, and propose effective solutions. Data analysis skills to extract insights and make data-driven recommendations. Communication Skills: Effective communication skills to interact with stakeholders from diverse backgrounds. Ability to communicate technical concepts in non-technical terms. Facilitation skills to encourage collaboration between different departments. Domain Knowledge : Understanding of academic environments, including higher education institutions or K-12 schools. Knowledge of academic operations, administrative processes, curriculum management, and student information systems. Familiarity with learning management systems (LMS) and educational technology trends. Problem-Solving Abilities: Strong problem-solving skills to address challenges encountered during IT projects. Critical thinking and creativity to resolve complex issues efficiently. Business Acumen: Understanding of the business goals, objectives, and constraints of academic institutions. Ability to align technology solutions with organizational needs and priorities. Certifications (Optional but Beneficial): Relevant certifications such as Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or other business analysis or project management certifications. Experience: Previous experience in business analysis, IT consulting, project management, or academic administration is desirable. Experience in educational technology, instructional design, or EdTech startups can be advantageous.
Posted 1 day ago
3.0 - 6.0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Job Title : Backoffice Support Engineer (Strong SQL) Job Summary We are seeking a detail-oriented and technically skilled Backoffice Support Engineer with strong SQL expertise to join our support team. The ideal candidate will be responsible for resolving internal and external client issues, managing data-related tasks, and supporting key back-office systems and tools. Key Responsibilities Provide technical support for back-office operations and internal teams. Investigate and resolve data issues using advanced SQL queries and analysis. Write and optimize SQL scripts to extract, transform, and report data from large relational databases. Troubleshoot production issues and escalate as necessary, ensuring timely resolution. Monitor scheduled jobs, data pipelines, and system performance metrics. Collaborate with development and QA teams to resolve defects and validate bug fixes. Document processes, incidents, and best practices to improve team efficiency. Perform data audits and reconciliations as needed. Requirements Experience in a fintech, SaaS, or enterprise software environment. Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3-6 years of experience in a technical support, back-office operations, or data operations role. Strong proficiency in SQL (e.g., joins, subqueries, stored procedures, data modelling). Experience working with relational databases such as PostgreSQL, MySQL, or SQL Server. Solid understanding of IT support tools and ticketing systems (e.g., Jira, ServiceNow). Knowledge of data integrity, security, and compliance standards. Strong analytical, problem-solving, and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Should have experience working in 24-7 projects and be flexible to work in rotational shifts (morning, evening and night). (ref:hirist.tech)
Posted 1 day ago
0 years
0 Lacs
Delhi, India
On-site
mail:- info@naukripay.com civil engineer is responsible for planning, designing, constructing, and maintaining infrastructure projects like roads, bridges, buildings, and water systems. They work on various aspects of a project, from initial planning and design to overseeing construction and ensuring safety standards are met. Here's a more detailed breakdown:Key Responsibilities:Design and Planning:Civil engineers create detailed plans, blueprints, and specifications for infrastructure projects. This includes site layout, structural design, and selecting appropriate materials. Project Management:They manage budgets, resources, and timelines, ensuring projects are completed on schedule and within budget. Construction Oversight:Civil engineers supervise construction activities, ensuring work adheres to design specifications and safety regulations. Quality Control and Safety:They are responsible for ensuring that the project meets quality standards and that safety protocols are followed throughout the construction process. Problem Solving:Civil engineers identify and resolve any issues that arise during the project, making adjustments to plans as needed. Communication and Collaboration:They communicate with clients, contractors, and other stakeholders, providing updates and addressing concerns. Environmental Impact:Civil engineers consider the environmental impact of their projects and implement measures to minimize negative effects. Maintenance and Rehabilitation:They also play a role in the maintenance and rehabilitation of existing infrastructure. Types of Civil Engineering Projects:Transportation: Roads, highways, bridges, tunnels, railways, airports, and ports.Water Resources: Dams, canals, water treatment plants, and sewage systems.Structural: Buildings, stadiums, and other large structures.Geotechnical: Foundations, slopes, and other ground-related structures.Environmental: Environmental impact assessments, pollution control, and waste management. Skills Required:Technical Skills: Proficiency in engineering software, design principles, and construction methods. Problem-solving: Ability to analyze issues and develop effective solutions. Analytical Skills: Ability to interpret data and make informed decisions. Communication Skills: Ability to clearly communicate with various stakeholders. Project Management Skills: Ability to manage budgets, resources, and timelines. Attention to Detail: Ensuring accuracy and precision in all aspects of the project. Adaptability: Ability to adjust to changing project requirements and unforeseen challenges.
Posted 1 day ago
7.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Description: Airbus FHS provides customized services to its Customers (mainly Airlines) ranging from FHS-Component upto a TSP (Tailored Support Program) with the objective to provide airlines with significant inventory management and repair cost savings whilst supporting the improvement of their maintenance and engineering activities to allow an increased aircraft reliability and availability. Accountabilities The Jobholder, as a member of the Flight Hour Services (FHS) entity, reports operationally to the HO Materials - India & South Asia . The job holder functionally reports to the Head of FHS Customer Operations (SMROC) & Head of FHS Supply Chain Operations (SMROC) based in Toulouse . SMROC & SMROS are responsible for the oversight of all the operational management activities related to the FHS and TSP Component contracts, the monitoring of the delivery performance of all improvement action plans, definition of fixes and the monitoring of their implementation / effectiveness. As a reminder the FHS Operations team in India & South Asia is organised into two individual domains for the effective management and oversight of all operational activities related to FHS Operations. Local for Local & Local For Global Customer Support (IISMOC) FHS Customer Operations Team (SMROC - FCOs) - (MEA) South Asia FHS Customer Operations Local For Global Supply Chain Support (IISMOS) Virtual Direct Shipment Officers (SMROS - VDSO) Abnormal Taskforce (SMROS) Component Ageing Taskforce The Jobholder is accountable to: Ensuring daily FHS operational performance, managing the local interface with Customer(s) to secure their satisfaction. Ensuring adherence to contract(s) service level (operational, quality & cost performance) through clear and consistent reporting of Key Performance Indicators. Ensuring Supply of all required operational data to the CPM to secure the overall commercial performance and development of the deal(s) Ensuring Communication on progress of actions plans to resolve supply chain issues to the Customer(s). Entry Into Service planning and work streams management of new Component Deals Ensure Warranty Administration & Coordination with Supplier/Airbus for warranty claim and remedial action with passing benefits to customer(s) (if covered in contract scope) Develop & Ensure Component repair activities within the region including Managing Repair Loop & Coordination with Supplier & customer Ensuring DSO (Direct Shipment Officer) activities on relevant component deals Ensuring Material Planning (TCI Items) Business Administration & General Administration activities are administered under scope of FHS-TSP contract(s) Support Sales campaign in the region as directed & contribute to business development activities in order to enhance regional footprint Monitor the company procedures applicable to the area of work and submit any proposals for such revisions to optimise the quality and effectiveness of those procedures. Resolve operational queries from other departments, Customer & function. Ensure continuous monitoring of all the 12 legs of the Supply chain for any blockages in terms of abnormal transactions, ownerships or part location. Ensuring Virtual DSO (Direct Shipment Officer) team is optimising the AFHS Supply chain management Develop & Ensure Component Supply Chain Improvement activities within the region are aligned with FHS Business Strategy and regionalization footprint Dimensions Subordinate employees (FTE headcount): 11 (AOP 2025) Other dimensions relevant to the position: Fleet currently covered: FCO -AIC, JZR,ETD,MSC,FAD VDSO - ETD,FIN,BAW Main activities Within FHS-TSP & FHS -C contract(s), jobholder is responsible for the organisation and management of Component Operations team which is accountable to: Deliver and monitor the daily operational FHS activities with the customer(s) Ensure respect of contractual performance, service level and customer satisfaction as per FHS agreements and financial results Initiate all appropriate improvement actions to optimise operational performance of the FHS contract(s) Ensure smooth EIS of the FHS services and customer satisfaction with initial operations on new component deal(s) Administer warranty claims on FHS TSP contract(s) as per relevant support clauses & run dashboarding including reporting to customer (If covered in contract) Perform Exchange Ordering, Repair Ordering, AMASIS transactions (as applicable) , Monitor of Shipping & Customs Clearance activities (as applicable) & Direct Shipment Officer activities (On site Or remotely as applicable) related to parts covered under FHS contract (s) Coordinate closely with FTM TSP/CT Technical Records to achieve nominal production & delivery flow (S2S) Perform Material Planning for TCI, Life limited Items based on Forecast issued by TSP-Planning for FHS TSP contract(s) Perform Business Administration & General Administration activities related to execution & monitoring of FHS TSP contract(s) Ensure Abnormal task force team is optimising the Shelf to Shelf for all the AFHS Components in continuous collaboration with Kuala Lumpur and Toulouse teams VDSO -Ensure end-to-end monitoring of Leg 6 for the assigned customers thereby supporting the component supply ecosystem Perform all activities related to repair of FHS Components within the region including but not limited to Coordination with Supplier for meeting TAT, Quality AMASIS Transaction, Repair Loop and Logistics management Coordination with customer for retrieval of Core Unit(s) With regards with management responsibility, jobholder missions consists in: Organisation and staffing of theComponent team as per business requirement. Putting in place and running a group operating model allowing control of business activities (performance, risk...) and associated resources in line with AOS (Airbus Operation System) principles. Ensuring her/his team objectives are defined and manage individual performance of team members. Managing team skills, competences and knowledge. Developing processes, methods and tools with the aim to continuously improve efficiency and quality of services delivered. Actively reports safety related issues and any other CIM related issues, and in relation, participates in the whole process of finding a resolution to avoid future recurrence. Acting with respect to ethics and compliance with Airbus corporate rules. Outputs Component Operations: Contractual performance, service level and customer satisfaction as per FHS C agreements and financial results, Warranty administration, Business & General Administration, Logistics activity as per FHS TSP contract, Sales & Business Development Support for the region, Control of FHS C Regional repair activities Team organisation. Team reporting. Team engagement to reach assigned objectives. Experience, Skills & Competencies Education Degree holder in Aerospace Engineering/Aircraft Maintenance or equivalent Fluent English Technical knowledge: Total aviation experience of 7 Years at a minimum 5+ years of experience in Aviation Logistics environment Experience in working with OEM,Suppliers or MRO Operations. Experience in team management. Leadership Skills. Excellent team spirit. Highly organised and structured Capacity to work in a dynamic environment. Good communication skills and experience in customer management Knowledge of Airline Operations and/or Power by Hour Hour Services related activities is preferred Knowledge of Manufacturer Warranty , Supplier Warranty Management, Airline Logistics and Supply Chain Management is preferred Knowledge of Maintenance Information System principle required. Knowledge on specific Maintenance Information systems (AMASIS, RAMCO, AMOS) desirable. Excellent level of spoken and written English This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent------- Experience Level: Professional Job Family: Material Support & services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Posted 1 day ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do. To thrive in this role, you need to have: Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Skill in planning activities and projects in advance and adapting to changing circumstances. A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey. Ability to communicate and work across different cultures and social groups. Proficiency in active listening techniques and refraining from interrupting. A positive outlook at work, even in pressurized environments. Willingness to work hard and put in longer hours when necessary. A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA). You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals. Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities. As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures. To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
5.0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Academic Qualifications and Certifications: BE/BTech in Electronics/EC/EE/CS/IT Engineering or MCA At least one security certification such as CCNA Security, CCSA, CEH, CompTIA, GCIH/GCIA Required Experience: At least one SIEM solution certifications with one or more SIEM/ Security solutions (i.e., RSA NetWitness, Splunk ES, Elastic ELK, HP ArcSight, IBM QRadar Log Rhythm). Minimum overall 5 years of experience in handling security related products & services in a reputed organization out of which 3 years’ experience should be in SIEM solution. Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices Administration of SIEM environment (e.g.: deployment of solution, user management, managing the licenses, upgrades and patch deployment, addition or deletion of log sources, configuration management, change management, report management, manage backup and recovery, etc.) Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables) Integration of customized threat intelligence content feeds provided by the Threat Intelligence & Analytics service Identifies possible sensor improvements to prevent incidents Collects/updates threat intelligence feeds from various sources Creates situational awareness briefings Co-ordinates with the different departments for incident analysis, containment and remediation Liaise with Security monitoring team to discover repeatable process that lead to new content development Provides engineering analysis and architectural design of technical solutions Knowledge of networking protocols and technologies and network security Sound analytical and troubleshooting skills Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Managed Services Client Delivery Specialist is an advanced subject matter exert, responsible for overseeing the end-to-end delivery of managed services contract to the client. This role supports the business and protects the company’s reputation by taking responsibility for contract management for local, medium to large complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings. The Senior Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving. What You'll Be Doing Key Responsibilities: Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs). Acts as the primary point of contact for client inquiries, escalations, and feedback. Understands client business needs and objectives to tailor required services accordingly. Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Collaborates with technical teams to resolve client issues and incidents promptly. Monitors and assesses client satisfaction regularly through feedback mechanisms. Takes proactive measures to address client concerns and continuously improve service quality. Develops account plans and strategies to enhance client engagement and retention. Identifies opportunities for upselling or cross-selling additional services. Manages the implementation of new services, upgrades, and projects for clients. Coordinates project timelines, resources, and deliverables to ensure successful outcomes. Ensures that service delivery aligns with contractual agreements and compliance requirements. Consults with legal team to ensure that all contract escalations are addressed with contract governance. Monitors and reports on contract performance. May oversee financial aspects of client accounts, including budgeting and forecasting. May manage billing and invoicing processes. Collaborates with technical teams to ensure that client environments are stable, secure, and up to date. Stays informed about industry trends and emerging technologies to provide informed recommendations to clients. Identifies and mitigates risks associated with service delivery and client relationships. Develops contingency plans for potential disruptions. Maintains accurate records, client documentation, and incident reports. Provides regular reports on service performance and client satisfaction to internal and external stakeholders. Knowledge and Attributes: Passionate about service delivery with a strong ability to manage a coordinated delivery of service. Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed. Advanced understanding of managed services, including infrastructure, cloud, security, and support Advanced proficiency in project management. Excellent communication, negotiation, and problem-solving skills. Excellent client centricity, proven ability to manage client relationships and drive client satisfaction. Advanced business acumen, as well as financial acumen for budgeting, forecasting, and billing. Advanced familiarity with ITIL or other IT service management frameworks. Ability to work under pressure and has exceptional organizational skills and attention to detail. Ability to work collaboratively with cross-functional teams. Adaptability and a customer-focused mindset. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology or Business or related field. Relevant ITIL certification preferred. Relevant project management certification (for example, PMP) is preferred. Required Experience: Advanced demonstrated experience in a managed services and/or support services environment. Advanced demonstrated experience in managed services - service delivery and client management. Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements. Advanced demonstrated experience in monitoring contract performance. Advanced demonstrated experience in managing service delivery projects for clients. Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms. Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 day ago
3.0 years
0 Lacs
Delhi, India
On-site
Requisition Id : 1595186 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - BC - Transformation Delivery : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Understand and document clients’ business processes and requirements, performing root cause analysis, developing business cases and interviewing various resources to gather required information Attend training programs and exhibit through knowledge of advisory methodology and consulting attributes. Develop Sector focus gradually (basic understanding of the industry, trends, issues/challenges & key players) based on the industry group alignment. Exhibit initiative and participate in corporate social and team events. To further promote to a senior role, skills such as identifying issues and forming hypothesis; presenting findings and recommendations to clients; implementing recommendations; managing work streams within a project; leading analysts on specified work tasks need to be developed. MS-Office (Excel and Powerpoint) with advanced level application Ability to analyse and work through complex problems Fair competence in research methodologies (Primary and Secondary research) Strong business analysis skills Excel modelling Excellent interpersonal skills to develop relationships with clients and team Skills and attributes To qualify for the role you must have Qualification B.E. / B.Tech. or CA + MBA (preferably from a reputed institute with a good academic background Experience 3 Years of experience in Project Management and delivery. Drawing on existing skills and experience to date person will work as part of a fast growing practice to deliver complex assignments. This could include relevant areas of experience like SOP preparation, process improvement, strategic planning, city planning etc ) Should have good documentation and report writing skills What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.
Posted 1 day ago
0 years
0 Lacs
Saket, Delhi, India
On-site
A Human Resources Executive is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations. What will I be doing? As a Human Resources Executive. you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards: Support and advise Managers on proper policies and procedures Manage succession planning with senior managers during the bi-annual appraisal process Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability Ensure absence monitoring is in line with company guidelines Maintain online personnel system, payroll system, and monthly reporting Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out Assist in determining departmental training requirements Ensure completion of training for hotel security, fire regulations and other health and safety legislation Assist in the organisation of Team Member social events Work with local organisations and schools to promote the hospitality industry Promote and endorse staff benefits Assist and resolve team member and management queries What are we looking for? A Human Resources Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in Human Resources Executive or equivalent role Positive attitude Good communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: CIPD qualified or working towards qualification, or equivalent Knowledge of hospitality Good knowledge of employment law and employee relations IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn New Delhi / Saket Hotel Schedule Full-time Brand Hilton Garden Inn Job Human Resources
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
Delhi, India
On-site
Role: Senior Business Manager Level: Senior Executive/Assistant Manager Reporting To: Regional Manager Location: Delhi About the Function: MyPartner is a new strategic business unit of the MakeMyTrip group, launched in 2020, which aims to provide seamless, reliable, real-time inventory and pricing of various travel products such as domestic and international hotels, flights, and holiday packages to travel agent partners across the country. In a short span, the business has scaled up and now has more than Forty-Three Thousand (43k) active travel agent partners on its platform. As a new business, we are continuously developing innovative solutions to meet the dynamic needs of our travel agent partners and to help them grow their businesses. About the Role: The role would require the incumbent to build MyPartner brand in the mapped market, ensuring maximum spread and depth. He/she needs to identify and onboard potential travel agents, ensure platform adoption, and resolve queries for the onboarded travel agents. The role would also include building business partnerships to gain wallet/market share and ensure market growth in terms of active travel agent partners, overall transactions, and value. What will you be doing: 1. Onboarding and Relationship Management : Responsible for connecting and engaging with travel agents. End to end account management and driving sustainable performance of the region. Sourcing and onboarding new travel agents. The role involves meeting travel agents across, providing expertise, metrics analysis, and recommendations based on the industry's best practices to the travel agents 2. Portfolio Management and Driving Growth: Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms. 3. Data Analysis and Reporting: Establishing and maintaining partner relationships, training travel agent partners on our product. Building MIS and market intelligence reports, preparing geography-wise and service-wise sales plans, and achieving them. 4. Negotiating: Networking, deal initiation, negotiation, and closing deals with clients. Strategizing to market the MyPartner product in a better way. Qualification and Experience: Master's degree from a reputed institute with 2 to 6 years of experience in Sales, Travel Trade, Key Account Management, Contracting, or B2B Sales. Experience in handling multiple accounts as a partner is preferred. Proficiency in MS Excel and MS PowerPoint. Key Success Factors for the Role: Excellent communication and interpersonal and stakeholder management skills. Attention to detail. Ability to understand and build insights from data. Increased Revenue and business
Posted 1 day ago
0 years
0 Lacs
New Delhi, Delhi, India
Remote
About Us: Chimera Rocket Labs is a leading aerospace technology company focused on pioneering new solutions for space exploration. We are a team of innovators, engineers, and scientists dedicated to advancing space missions and technology. As part of our continued growth, we are looking for a Data Analyst Intern to join our remote team and gain hands-on experience in the field of data analysis within the aerospace industry. Position Overview: The Data Analyst Intern will work closely with our data science and engineering teams to analyze and interpret large datasets, generate meaningful insights, and support critical projects in aerospace technologies. This internship provides an excellent opportunity to apply academic knowledge to real-world problems, develop key data analysis skills, and contribute to mission-critical projects in space exploration. The ideal candidate will have a passion for data and technology, along with a strong willingness to learn and grow in a fast-paced, dynamic environment. Key Responsibilities: Assist in collecting, cleaning, and preprocessing datasets from various sources, ensuring data quality and consistency. Help perform exploratory data analysis (EDA) to identify patterns, trends, and insights within datasets. Support the development of data visualizations and dashboards to communicate findings to technical and non-technical teams. Assist in generating reports and presenting data-driven insights to help inform decision-making processes. Help design and implement basic data models and statistical analyses to solve real-world aerospace challenges. Collaborate with cross-functional teams to understand data requirements and assist in meeting project objectives. Gain experience with data analysis tools and technologies (e.g., Python, SQL, Excel, Tableau, etc.). Contribute to the creation and maintenance of data pipelines for data integration and analysis. Help troubleshoot and resolve data-related issues to ensure the smooth operation of ongoing projects. Participate in team meetings, brainstorming sessions, and other activities to contribute to project ideas and innovations. Qualifications: Currently pursuing a Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field. Strong analytical skills with a passion for working with data. Proficiency in programming languages such as Python or R, especially for data analysis tasks. Basic knowledge of data analysis tools, such as SQL, Excel, or data visualization platforms like Tableau or Power BI. Familiarity with statistical methods and techniques for data analysis. Ability to work independently and manage time effectively in a remote work environment. Strong attention to detail, problem-solving skills, and a proactive attitude. Excellent communication skills, both written and verbal, to convey technical information to diverse audiences. A willingness to learn and develop new skills in data analysis, machine learning, and other emerging technologies. Preferred Qualifications: Previous internship or academic project experience involving data analysis. Exposure to cloud platforms (e.g., AWS, Google Cloud, Microsoft Azure) and big data tools (e.g., Hadoop, Spark). Familiarity with machine learning concepts and tools is a plus. Experience with version control systems like Git. Interest or prior knowledge in aerospace, space technologies, or engineering. Why Join Chimera Rocket Labs? Gain hands-on experience in the high-tech aerospace industry while contributing to impactful space missions. Flexible remote work environment with a supportive and collaborative team. Opportunity to learn from experienced data scientists, engineers, and other professionals in a cutting-edge field. Competitive internship compensation and potential for future career opportunities. Enhance your skill set with exposure to advanced data analysis techniques, tools, and industry best practices. Join Chimera Rocket Labs as a Data Analyst Intern and take the first step towards a rewarding career in space technology and data science! 🚀 Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
New Delhi, Delhi, India
On-site
We are hiring a skilled Liasoning Executive with 1–3 years of experience in coordinating with government departments for solar projects installations. The candidate will be responsible for managing all external approvals and regulatory processes from project registration to final commissioning. The ideal candidate must have strong project planning and coordination skills, and deep knowledge of state government policies, net metering, and CEIG approvals. Responsibilities Liaison with government departments such as DISCOMs, CEIG, GEDA, and other state bodies for timely project approvals. Manage end-to-end compliance and documentation for government tender projects. Coordinate for net metering, CRIG/CEIG approvals, and other statutory requirements. Oversee project registration, track progress, and ensure smooth execution up to final commissioning. Ensure adherence to state renewable energy policies and stay updated with regulatory changes. Plan, schedule, and coordinate with internal project teams and external stakeholders. Resolve field-level issues by maintaining professional relationships with government officials. Prepare reports and maintain detailed records of all approvals, meetings, and submissions. Qualifications Bachelor's degree in B.Tech, Diploma Ele., or a related field. Familiarity with local regulations, DISCOM procedures, and project documentation standards. Proven experience in client relationship management or a similar role. Knowledge of the solar energy industry and relevant regulations. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong organizational and problem-solving abilities. Kindly fill out the following Google Form to apply for the position: 🔗 https://forms.gle/o8SQtxbXxSJATKTR7 Show more Show less
Posted 1 day ago
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