Reservations Manager

We are looking for a skilled professional with 28 years of experience to fill the role of Reservations Manager. The ideal candidate will have a strong background in talent management and mentoring.

• Manage and oversee the reservations team to ensure excellent customer service and high-quality performance.
• Develop and implement effective strategies to improve customer satisfaction and increase revenue.
• Collaborate with other departments to achieve business objectives and goals.
• Analyze customer feedback and implement changes to enhance the overall customer experience.
• Lead and motivate a team of reservation staff to meet their targets and goals.
• Ensure compliance with company policies and procedures.

• Proven experience in talent management and mentoring, with a minimum of 5 years of experience.
• Strong leadership and management skills, with the ability to lead and motivate a team.
• Excellent communication and interpersonal skills, enabling strong relationships with customers and colleagues.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Strong problem-solving and analytical skills, with attention to detail and accuracy.
• Experience in managing and leading a team to achieve business objectives.