Assist the Executive Pastry Chef in managing the pastry kitchen, overseeing production, quality, and presentation of pastries and baked goods. They are responsible for ensuring smooth kitchen operations, training staff, and contributing to new menu development. Key Responsibilities: Production: Prepare and cook a variety of pastries and baked goods according to recipes, quality standards, and presentation standards. Quality Control: Ensure the quality of raw and cooked ingredients, and finished products, meeting established standards. Presentation: Assist in determining food presentation and create decorative displays. Team Management: Train, supervise, and coach pastry staff. Inventory Management: Monitor stock levels of ingredients and equipment, ensuring sufficient supplies. Recipe Development: Assist in developing new pastry and dessert menus, incorporating creativity and innovation. Kitchen Operations: Help organize and manage the pastry kitchen, ensuring smooth and efficient service. Cost Control: Assist in planning food budgets and forecasts for the pastry kitchen. Health and Safety: Ensure compliance with all applicable food safety regulations and standards. Show more Show less
As a Technician at The St. Regis Goa Resort, located in Marmagao, your primary responsibility will be to maintain, troubleshoot, and repair the resort's facilities and equipment. Your daily tasks will include performing preventive maintenance, responding to guest service requests, diagnosing issues, and ensuring the efficient and safe operation of all systems. Collaboration with other departments to support the overall operational objectives of the resort will also be a key part of your role. To excel in this position, you should possess technical skills in electrical, plumbing, HVAC, and general maintenance. Your ability to diagnose and troubleshoot mechanical and electrical issues, along with experience in performing preventive maintenance tasks, will be crucial. Knowledge of safety regulations and standards is essential, as is having excellent problem-solving and time management skills. Strong communication and teamwork abilities are also important in this role. Flexibility is key, as you will be required to work various shifts, including weekends and holidays. Prior experience working in a hospitality setting would be advantageous, though not mandatory. A high school diploma or equivalent is required, with a technical certification being preferred. Joining The St. Regis Goa Resort as a Technician offers you the opportunity to contribute to the seamless operation of the resort, ensuring that guests enjoy a luxurious and memorable experience surrounded by the soulful charm of South Goa.,
Company Description The St. Regis Goa Resort is a haven of timeless elegance and South Goa charm, located along the tranquil shores of Mobor Beach. Surrounded by lush landscapes featuring over 300,000 tropical plants, our resort offers a serene escape for families, couples, wellness seekers, and business travelers alike. With six distinct dining venues, an exceptional spa, and three pristine swimming pools, our resort blends global inspirations with local flavors. Our refined accommodations provide sweeping vistas of tropical landscapes, a golf course, and the Arabian Sea. Central to our offering is the St. Regis Butler Service, providing unparalleled hospitality to ensure every guest's needs are met with grace and precision. Role Description This is a full-time, on-site role located in Salcette. As a Commis in the Cold Kitchen at The St. Regis Goa Resort, your primary responsibilities will include food preparation, maintaining hygiene standards, and assisting with cooking and culinary tasks. You will be ensuring the quality and presentation of dishes and contributing to the smooth operation of kitchen services. Qualifications Food Preparation and Culinary Skills Adherence to Hygiene and Safety Standards Effective Communication Skills Ability to work in a fast-paced environment Team-oriented and cooperative attitude Basic knowledge of cold kitchen operations Formal culinary training is a plus
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.
General Food and Beverage Services ▪ Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area, practicing clean-as-you-go procedures. ▪ Communicate additional meal requirements, allergies, dietary needs, and special requests with the respective kitchens, and ensure guests’ orders are delivered. ▪ Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. ▪ Pick-up trays and clean tables as needed to ensure a clean dining area. ▪ Follow appropriate procedures for serving alcohol, follow local Training & Guidance process, and all states & local laws for serving alcohol responsibly (e.g., last call times) ▪ Retrieve and deliver food and beverage orders in a timely manner. ▪ Perform other reasonable duties as requested. ▪ Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required. ▪ Greets and receives guests, checking of reservation and table management system as to the assigned table and seats guest as per Sequence of service while explaining special restaurant features ▪ Introducing menus and making recommendations depending on meal period and briefing instructions ▪ Taking orders by following outlet specific Sequence of Service and applying upselling techniques ▪ Processing orders in the outlets’ POS system, following the standard procedure
Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.
Key Responsibilities Design, plan, and execute daily kids’ activities, workshops, and themed events that are age-appropriate, safe, and aligned with luxury hospitality standards. Personalize experiences for children based on age, interests, and cultural background — ensuring engagement for toddlers to teens. Ensure constant supervision, safety, and emotional well-being of children under care. Maintain impeccable cleanliness, hygiene, and presentation standards within the Kids Club / Play Zone according to brand SOPs. Collaborate with F&B, SPA, and Guest Experience teams to curate special themed events (e.g., Little Chef sessions, Nature Trails, Junior Butler Etiquette, Festive Celebrations). Maintain clear communication with parents on schedules, preferences, allergies, or special needs. Ensure all activities reflect local culture, sustainability, and educational enrichment. Prepare daily activity reports, attendance logs, and feedback summaries. Engage with VIP families and deliver bespoke luxury experiences for children. Assist with marketing efforts — participate in photo moments, program highlights, and internal content creation. Adhere strictly to child safety policies, emergency procedures, and brand standards at all times.
Managing Day-to-Day Operations Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Schedules events, programs, and activities, as well as the work of others. Monitors the inflow of ordered materials and the maintenance of current materials. Conducts china, glass and silver inventories. Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. Investigates reports and follows-up on employee accidents. Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. Enforces proper cleaning routines for serviceware, equipment, floors, etc. Enforces proper use and cleaning of all dish room machinery. Ensures all food holding and transport equipment is in working order. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Leading Kitchen Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures and maintains the productivity level of employees. Serves as a role model to demonstrate appropriate behaviors. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Celebrates successes by publicly recognizing the contributions of team members. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates performance expectations in accordance with job descriptions for each position. Establishes and maintains open, collaborative relationships with employees. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. Strives to improve service performance. Solicits employee feedback. Understands the impact of department's operation on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Recruits, interviews, selects, hires, and promotes employees in the organization. Trains employees in safety procedures. Provides feedback to individuals based on observation of service behaviors. Reviews employee satisfaction results to identify and address employee problems or concerns. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently. Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. Participates in employee progressive discipline procedures.
CORE WORK ACTIVITIES Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing “communications” report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry. Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date. Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts. Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control. Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.