Job
Description
Who We Are: We are a Digital Customer Experience organization, with a comprehensive coverage of IT Services from Traditional Services to Next Gen Digital Services. At TELUS Digital, we focus on lean, agile, human-centered design. We have been in the technology business since 2002, with HQs in California, USA. TELUS Digital also investment in R&D where innovators, researchers and visionaries collaborate to explore emerging customer experience tech to disrupt the future. We are about 70,000 employees working across 35 delivery centers across Asia, Europe, North America & Near shore in Central America & Canada. We are focused on enabling Digital Transformation for our customers by driving Innovation & Automation through self-service options like AI Bots, Robotic Process Automation etc. for hyper personalized, secure, on demand, and elastic solutions. Our workforce is connected to drive customer experience in Media & Communications, Travel & Hospitality, eCommerce, Technology, Fintech & Financial services & Healthcare domains. How we Help you Grow: Our development programmers are designed to promote technical growth, enhance leadership and relationship skills across individuals. To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:- Role: Remediation Engineer Location: Noida (Hybrid) Shift Timing: 2 pm to 11 pm Preferred Skills & Experience: Strong verbal communication skills. Must be comfortable speaking in front of audiences including technical teams and senior leaders, including VPs. Strong written communication skills with the ability to produce quality literature and technical documentation. The ability to collaborate with technical teams to define, improve, and document procedures to meet compliance requirements. Diligence in tracking and following up on action items and inquiries across multiple efforts and teams. Strong knowledge in security standards and practices for both on-premises and AWS environments; CCSP, CISSP, or other cloud-focused application security certifications are a big plus. Familiarity with Data Center and AWS infrastructure, including data center network architectures, virtualization, containerization, and AWS products/offerings. Ability to perform analysis and tests to validate findings and remediation claims. A strong knowledge of ITIL operations and agile development practices. Experience working in a DevSecOps culture is a plus. The ability to quickly navigate matrixed environments is a must. Experience in a software engineering, delivery manager, or a project manager role is strongly desired. Responsibilities: To be successful, this person must possess a strong understanding of the wide array of AppSec and InfoSec tools, protocols, and best practices applicable to application platforms, including their infrastructure. This person must have experience maintaining team documentation, leading meetings, escalating issues, and driving teams to deliver work. The ideal person will have a minimum of 8 years of experience in software engineering, cybersecurity, and/or cyber-audit, and will clearly express the following characteristics and competencies: Clearly defining and developing new policies, processes, training documents, and best practices. Collaborating with technical teams to improve observability. Reviewing risk findings, assigning them to fixed teams, and reporting remediation efforts and related challenges. Gathering key information for exception requests, including risk details, action plans, and remediation dependencies. Partnering with security teams to improve data quality in security tools and external reports. Hosting meetings with members of application, security, and leadership teams to communicate updates and changes to security postures. Validating submitted evidence meets requirements to resolve risks and compliance issues. Educating application teams on security subject matter. How will this opportunity be a catalyst in your career graph? To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:- Trending technical skills Business domain & customer interaction Behavioral & effective communication Transparent work culture to lift your ideas & initiatives at enterprise level & investment to execute successfully. Equal Opportunity Employer: At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Show more Show less
