Job Description Introduction: A Career at HARMAN Digital Transformation Solutions (DTS) We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN DTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility Empower companies to create new digital business models, enter new markets, and improve customer experiences About The Role Big Data System architecture skills to design and implement scalable processing and storage of large datasets. What You Will Do Big Data System architecture skills to design and implement scalable processing and storage of large datasets. Experience with Scala/Python programming languages Experience working with AWS Services - S3, Lambda Functions and others Understanding of Apache Spark fundamentals, experience working with Hive Extensive knowledge on Spark internals, ensuring stability and troubleshooting issues with performance. Knowledge of Elasticsearch queries via programmatic and console methods Experience with streaming frameworks such as Apache Kafka, maintenance and ensuring reliability of messaging queues. Containerization of applications using docker, deployment and management of applications on Kubernetes What You Need Bachelor’s or master’s degree in computer science or a related field. 7-10 years relevant and Proven experience. Experience working in cross-functional teams and collaborating effectively with different stakeholders. Strong problem-solving and analytical skills. Excellent communication skills to document and present technical concepts clearly. What Is Nice To Have Bachelor’s or master’s degree in computer sciencea related field. 5-10 years relevant and Proven experience in OAM development. What Makes You Eligible Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Dedicated performer & team player with the ability to advocate appropriately for product quality. Relentless learner with a dedication to learn new technologies and test methods Self-driven and Innovative to drive continuous improvements in Test process Resourcefulness in triaging problems and coordinating with multiple teams for issue resolution Strong written, verbal communication and inter personal relationship skills What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement “Be Brilliant” employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today ! Show more Show less

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you! The opportunity The Project Service Specialist will play a pivotal role in supporting client engagement for our leadership development solutions. This client-focused position involves providing comprehensive support for clients throughout the entire project lifecycle, from business and learning solution development to data analytics and client fulfillment. Operating within a dynamic, fast-paced, and in a matrix team environment, your success in this role will hinge on your exceptional organizational, communication, and problem-solving skills. This position serves as an excellent entry point for individuals aspiring to pursue careers in leadership development and customer success. What You'll Do Provide high-quality task-based support and customized services for the delivery of scala-ble solutions in collaboration with internal and external stakeholders. Support cross-functional project teams working on internal initiatives aligned to organiza-tional goals, processes, and resource availability. Demonstrate a high level of technical proficiency encompassing a comprehensive under-standing of relevant tools, technologies, and methodologies and adeptly navigate com-plex technical landscapes. Support, advise, or make recommendations to stakeholders on common issues integrat-ing multiple resources drawn from knowledge of HBP's people, business lines, products, services, and functional areas. Maintain product and process enablement plans and organization including related knowledge, tools, documentation, communication strategy and timeline. What You’ll Bring Project Execution Excellence: Support clients and internal stakeholders in successfully im-plementing solutions and delivering projects. Agility and Adaptability: Navigate and thrive in a rapidly changing environment, showcas-ing adaptability and agility in response to evolving project dynamics. Stakeholder focus: Prioritize and meet the needs of internal and external stakeholders, ensuring a customer-centric approach in all project activities. Accountability & Ownership: Take ownership of project deliverables and outcomes, demonstrating a high level of accountability for individual and team responsibilities. Curiosity /Lifelong Learner Mindset: Cultivate a curious and lifelong learner mindset, staying abreast of industry trends, best practices, and innovative approaches to enhance project outcomes. Matrix collaboration: Excel in dynamic team structures by fostering collaboration and seamlessly working with colleagues cross-functionally, embodying a team-player mental-ity. Investigative Inquiry: Utilize research and analytical skills to examine project requirements, gather relevant information, and propose informed solutions. Proficient communication: Strong verbal and written communication skills. You’ll stand out if you have: Strong time management skills Excellent communication and organizational skills Agility and Adaptability (Embrace change) Curiosity and Growth Mindset (Eager to learn) Multi-lingual What We Offer As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays! HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Show more Show less

Company Description Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Job Description The Role We’re hiring a Data Engineering Lead to help scale and guide a growing team of data engineers. This role is ideal for someone who enjoys solving technical challenges hands-on while also shaping engineering best practices, coaching others, and helping cross-functional teams deliver data products with clarity and speed. You’ll manage a small team of ICs responsible for building and maintaining pipelines that support reporting, analytics, and machine learning use cases. You’ll be expected to drive engineering excellence — from code quality to deployment hygiene — and play a key role in sprint planning, architectural discussions, and stakeholder collaboration. This is a critical leadership role as our data organization expands to meet growing demand across media performance, optimization, customer insights, and advanced analytics. What You’ll Do Lead and grow a team of data engineers working across ETL/ELT, data warehousing, and ML-enablement Own team delivery across sprints, including planning, prioritization, QA, and stakeholder communication Set and enforce strong engineering practices around code reviews, testing, observability, and documentation Collaborate cross-functionally with Analytics, BI, Revenue Operations, and business stakeholders in Marketing and Sales Guide technical architecture decisions for our pipelines on GCP (BigQuery, GCS, Composer) Model and transform data using dbt and SQL, supporting reporting, attribution, and optimization needs Ensure data security, compliance, and scalability — especially around first-party customer data Mentor junior engineers through code reviews, pairing, and technical roadmap discussions What You Bring 6+ years of experience in data engineering, including 2+ years of people management or formal team leadership Strong technical background with Python, Spark, Kafka, and orchestration tools like Airflow Deep experience working in GCP, especially BigQuery, GCS, and Composer Strong SQL skills and familiarity with DBT for modeling and documentation Clear understanding of data privacy and governance, including how to safely manage and segment first-party data Experience working in agile environments, including sprint planning and ticket scoping Excellent communication skills and proven ability to work cross-functionally across global teams. Nice to have Experience leading data engineering teams in digital media or performance marketing environments Familiarity with data from Google Ads, Meta, TikTok, Taboola, Outbrain, and Google Analytics (GA4) Exposure to BI tools like Tableau or Looker Experience collaborating with data scientists on ML workflows and experimentation platforms Knowledge of data contracts, schema versioning, or platform ownership patterns Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves Show more Show less

Designation: Senior Project Coordinator - (CSS 10K FPO) Organization: SwitchON Foundation Location: Kolkata Work Experience: Minimum 3–5 years in CSS 10,000 FPO development and government-linked projects Compensation: Upto ₹3-₹4 Lakhs per annum(Fixed) Variable Pay + Commitment Bonus (Compensation will be aligned with experience, qualifications, and current salary) Language Proficiency: Proficiency in Bengali and English is mandatory; Hindi is desirable About SwitchON Foundation Established in 2008, SwitchON Foundation is a pioneering non-profit organization committed to driving sustainable development through innovative solutions in climate-resilient agriculture, clean energy, green livelihoods, and industry decarbonization . With a passionate team of over 175 professionals , we operate across 10 states in India, empowering communities with climate-smart technologies and practices. Recognized as a Great Place to Work , SwitchON Foundation takes pride in its inclusive and diverse workplace , with strong representation of women in leadership roles . Our impact is amplified through a combination of innovative programs, social enterprises , and strategic policy advocacy aimed at creating lasting change. To learn more about our work, please visit: www.switchon.org.in Position Summary The Senior Project Coordinator - CSS 10K FPO will be positioned at the West Bengal State Rural Livelihoods Mission (WBSRLM) office. The role involves close collaboration with both the WBSRLM and SwitchON teams to support the effective implementation of the CSS 10,000 FPO . Key Responsibilities 1. Program Implementation & Coordination Liaise daily with WBSRLM officials and SwitchON’s field teams Facilitate smooth coordination between government departments and the implementing agency Monitor the implementation of CSS 10K FPO milestones and action plans 2. Licensing & Regulatory Compliance Assist in the end-to-end FPC license application process under the CSS framework Coordinate with government departments and agencies for timely approvals 3. MIS Management & Reporting Ensure timely and accurate data entry on the 10K FPO MIS Portal Track performance metrics and generate analytical reports Support troubleshooting and resolve portal-related challenges for field teams 4. Capacity Building & Stakeholder Support Support in the design and facilitation of capacity-building sessions for FPOs and their Boards Coordinate training schedules and resource persons Gather feedback and ensure training effectiveness 5. Business Development Advisory Assist FPOs in identifying value chains and income-generating activities Provide business operation guidance and connect FPOs with markets, buyers, and service providers Support business plan development and financial documentation Qualifications, Experience & Skills ● Education: Graduate or Postgraduate in Agriculture, Rural Management, Agribusiness, Development Studies, or related fields ● Experience: Minimum 3–5 years of experience in Farmer Producer Organizations (FPOs), rural development, or government programs like CSS 10K FPO ● Skills: Deep understanding of CSS 10K FPO framework and FPC licensing Proficiency in operating and troubleshooting the 10K FPO MIS Portal Strong project coordination, documentation, and communication skills Familiarity with capacity-building methodologies Knowledge of FPO governance and business operations Working knowledge of Excel, data analysis tools, and reporting formats Reporting Structure - Reports To: Senior Manager – FPO Development - Team Size: Works independently, coordinating with a remote support team Travel Requirements -Occasional travel across FPO project sites in West Bengal for field monitoring, capacity-building events, and stakeholder meetings. Compensation Annual CTC: Upto ₹3-₹4 Lakhs per annum(Fixed) Additional Benefits: Variable Pay + Commitment Bonus (Compensation will be aligned with experience, qualifications, and current salary) Reimbursement : Official travel, stay, and logistics as per organizational policy Application Process To apply, please complete the application form and upload your updated CV and cover letter via the link - 🔗 https://forms.gle/NmTGoJeumhFeSKkj8 Show more Show less

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. Responsibilities We're looking for a Senior Manager, Revenue Recognition to join our Revenue Accounting Team. Reporting to the Director, Revenue Recognition, you'll be responsible for: Ensuring timely and accurate revenue recognition for SaaS contracts, adhering to ASC 606 guidelines, including complex deals with non-standard terms, while ensuring SOX compliance Partnering with Sales, Deal Desk, Legal, Finance, Billing, Collections, and IT teams to structure deals, streamline processes, and accurately record revenue agreements in accounting systems Performing detailed analysis for revenue accounting, reviewing customer-wise revenue variance, deferred revenue, unbilled revenue reports, and reconciling AR balances to maintain accurate financial records Managing and guiding a team of 7-8 professionals, streamlining processes, preparing SOPs, and driving automation and efficiency improvements in revenue accounting workflows Liaising with external auditors by providing supporting documentation for quarterly reviews and year-end audits, while preparing and reviewing revenue-related reports and workbooks What We're Looking For (Minimum Qualifications) CA/CPA/MBA Finance with 9 or more years of experience in revenue recognition as per ASC 606 Experience with Salesforce, NetSuite or another similar business systems Experience of team handling with minimum team size of 7-8 What Will Make You Stand Out (Preferred Qualifications) In-depth understanding and hands-on experience of the revenue recognition of a global company with SaaS business model Knowledge of Microsoft applications At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. Show more Show less

Location - Chennai / Mumbai / Pune / Hyderabad / Bangalore (Hybrid) Notice Period - Immediate joiner to 30days What You will do: ● Play the role of Data Analyst / ML Engineer ● Collection, cleanup, exploration and visualization of data ● Perform statistical analysis on data and build ML models ● Implement ML models using some of the popular ML algorithms ● Use Excel to perform analytics on large amounts of data ● Understand, model and build to bring actionable business intelligence out of data that is available in different formats ● Work with data engineers to design, build, test and monitor data pipelines for ongoing business operations. Basic Qualifications : ● Experience: 4+ years. ● Hands-on development experience playing the role of Data Analyst and/or ML Engineer. ● Experience in working with excel for data analytics ● Experience with statistical modelling of large data sets ● Experience with ML models and ML algorithms ● Coding experience in Python. Nice to have Qualifications ● Experience with wide variety of tools used in ML ● Experience with Deep learning. Benefits ● Competitive salary. ● Hybrid work model. ● Learning and gaining experience rapidly. ● Reimbursement for basic working set up at home. ● Insurance (including a top up insurance for COVID). Show more Show less

Job Description Introduction: A Career at HARMAN - Harman Tech Solutions (HTS) We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions. Combine physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs. Empower the company to create new digital business models, enter new markets, and improve customer experience. About The Role As a Java Developer, your primary responsibility is Java Development of Software that makes use of or is based on Java Language. What You Will Do Experience in Java - API Developer Experience in Web APIs technologies (J2EE, Spring Boot, JSON, REST, Swagger, OpenAPI, SOAP, SMPP, Experience in MQ, XML\JSON, JWT and WSDL, Eclipse). Experience in Web APIs development (RESTful, SOAP). What You Need 4+ Yrs of Exp and Qualified Java Developer . Experience working in high-priority data projects. What Makes You Eligible Be willing to travel up to 25%, domestic and international travel if required. Successfully complete a background investigation as a condition of employment What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University’s business and leadership academies. Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment. An inclusive and diverse work environment that fosters and encourages professional and personal development. Tuition reimbursement. “Be Brilliant” employee recognition and rewards program. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! Show more Show less

We’re Hiring: Accountancy & Commerce Teacher Are you passionate about shaping the next generation of commerce leaders? BrainLoop is looking for a dynamic and committed Accountancy Teacher to join our growing academic team. What You’ll Do Deliver engaging classes in Accountancy, Business Studies, Applied Maths, and other commerce subjects Bring concepts to life with real-world examples and interactive teaching Track student progress through assessments, feedback, and mentoring Collaborate with coordinators, attend PTMs, and support students beyond the classroom Stay updated on commerce trends and integrate modern teaching methods What We’re Looking For Degree in Commerce, Business Administration, or related field 1–3 years of teaching experience (tuition, school, or coaching institute) Strong command of CBSE syllabus (preferred) Excellent communication and classroom management skills Comfortable using tech tools like Google Sheets, Slides, and online platforms Bonus If You Have B.Ed. or teaching certification Experience in project-based learning or digital content creation Location: Calicut | Mode: Primarily Offline | Start Date: Immediate If you're ready to make learning exciting, meaningful, and career-relevant — Join us at BrainLoop! Apply now with your CV and a brief note on why you love teaching. Apply on :coobrainloop@gmail.com Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Day shift Evening shift Rotational shift Supplemental Pay: Commission pay Overtime pay Performance bonus Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person Expected Start Date: 23/06/2025

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven Quality Assurance Engineer is an advanced position in the software engineering field who is a critical member of a software development team who ensures the quality, reliability, and performance of complex software systems through the design, implementation, and execution of automated tests and testing frameworks. Key Responsibilities Participate in Agile sprint and release planning, the development of user stories and associated acceptance criteria, the creation of quality assurance activity tasks, Product Owner demos, and Agile retrospectives Provide continuous feedback through the update of the Product Backlog (using department Agile tools) and daily standups to communicate task progress, issues, and risks to Agile teammates and peers in other work groups Work collaboratively with all members of the Agile team to create appropriate conditions to test or to determine non-production factors that limit testing Developing and maintaining automated testing frameworks for complex software systems. Designing, coding, and executing automated tests to ensure the quality and reliability of software. Analyzing and interpreting test results to identify defects, performance bottlenecks, and areas for optimization. Collaborating with cross-functional teams, including developers, product managers, and quality assurance engineers, to ensure that software meets business requirements and customer needs. Developing and implementing testing strategies, methodologies, and processes that align with industry best practices and standards. Providing technical leadership and guidance to junior members of the testing team. Participating in code reviews, design reviews, and other software development activities to ensure the highest quality standards. Continuously improving and refining testing processes to increase efficiency and effectiveness. Work with development team to integrate automated testing into continuous integration and deployment processes Stay up-to-date with emerging trends and best practices in software testing, software Development and quality assurance Write correct and clean code, following stated best practices and rarely making the same mistake twice. Participate in technical design decisions with guidance. Focus on attaining expertise in one or more areas of the codebase. Self-sufficient in at least one area of the codebase with a high-level understanding of other components. Provide support for your area including components you may not be familiar with. Give timely, helpful feedback to peers and managers. Communicate assumptions and get clarification on tasks to minimize the need for rework. Solicit feedback from others and eager to find ways to improve. Understand how your work fits into the larger project and identify issues with requirements. Capable of prioritizing and completing complex tasks with guidance as part of a team. Make steady progress without the need for constant feedback from more senior engineers and know when to ask for help if blocked. Skills & Requirements Bachelor's or Master's degree in Computer Science or related field. 5+ years of experience in software development or software testing. comfortable in writing selenium with JAVA or similar language framework expertise in writing test plans with the ability to identify test cases which can be automated experience of working with developers and business analyst/product owners in a scrum team API testing (good to have) minimum 2.5-3 years of experience in writing automated test cases Proficiency in software testing methodologies, including unit, integration, system, and acceptance testing. Experience with agile software development processes and methodologies. Extensive hands-on experience with object-oriented programming using technologies like JAVA, Restful, SOAP and message queues. Experience with CI/CD technologies, such as JIRA, Confluence, BitBucket (or other Git server), and Jenkins Experience with T-SQL and SQL Server. Experience with test automation frameworks such as Selenium with Java, Appium, Cucumber or TestNG. Experience with API testing and tools such as Postman, Rest Assured, Playwright etc Experience with testing cloud-based SaaS applications and microservices architecture. Excellent problem-solving, communication, and teamwork skills. Ability to work independently and manage multiple projects simultaneously. Strong attention to detail and ability to think critically. Attention to detail and ability to work in a fast-paced environment Willingness to learn and adapt to new technologies and tools. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The Software Engineer 2 is responsible for designing, developing, and maintaining scalable and high-performance software solutions. This role requires expertise in software development, problem-solving, and collaboration with cross-functional teams to deliver quality applications. The ideal candidate will have experience in full-stack development, cloud technologies, CI/CD pipelines, and DevOps practices, ensuring robust and efficient software delivery. Essential Functions Experience as a DevOps engineer or in a similar software engineering role Proficiency with Git and GitHub workflows Good knowledge on C# with both .NET Core and .NET Framework or any other equivalent. Utilize Object-Oriented design principles and best practices to ensure high-quality software. Create and manage CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps. Automate repetitive tasks in the software development lifecycle, including builds, testing, and deployments. Configure and maintain infrastructure for CI/CD pipelines, including servers and containerized environments. Leverage cloud platforms like AWS, Azure, or GCP for scalable infrastructure and application management. Incorporate DevOps principles to foster collaboration between development and operations teams. Integrate unit testing frameworks (e.g., NUnit) into pipelines to ensure robust software quality. Utilize test-driven development practices to enhance software reliability. Work closely with developers, QA engineers, and operations teams to streamline workflows and address feedback. Demonstrate strong communication skills to present ideas, solutions, and progress effectively. Monitor CI/CD pipeline execution and troubleshoot issues promptly to minimize downtime. Qualification Demonstrated knowledge of software application development (certifications and experience considered in lieu of a degree). 5+ years of experience in CI/CD platforms like Jenkins, GitLab CI, Azure DevOps, or AWS CodePipeline. Familiarity with unit testing frameworks like NUnit, JUnit to integrate automated testing into pipelines. Proven experience in building enterprise-level web applications. Strong background in Object-Oriented design and development. Solid understanding of Web Standards (XML, JSON, HTML, CSS, APIs, Web Services). Demonstrated use and knowledge of design patterns and cloud-native technologies. Experience with Agile methodologies and iterative development processes. Preferred Work Experience And Skills Strong proficiency in C#, JavaScript, and scripting languages like Bash, Python, or PowerShell for task automation. Ensure adherence to Web Standards (XML, JSON, HTML, CSS, APIs, Web Services). Deep understanding of Git and branching strategies for effective code management. Knowledge of cloud platforms like AWS, Azure, or GCP for scalable infrastructure management. Exceptional problem-solving and analytical skills. Strong communication and collaboration abilities. Self-motivated and able to work independently with minimal supervision. Detail-oriented with excellent organizational skills. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven ML Ops Engineer 2 to join our positive, passionate, and high-performing team focused on scalable ML Systems. This is an exciting opportunity to You as you will collaborate with data scientists, engineers, and other cross-functional teams to ensure seamless model deployment, monitoring, and automation. If you're passionate about cloud infrastructure, automation, and optimizing ML pipelines, this is the role for you within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Key Responsibilities Model Deployment & Automation: Develop, deploy, and manage ML models on Databricks using MLflow for tracking experiments, managing models, and registering them in a centralized repository. Infrastructure & Environment Management: Set up scalable and fault-tolerant infrastructure to support model training and inference in cloud environments such as AWS, GCP, or Azure. Monitoring & Performance Optimization: Implement monitoring systems to track model performance, accuracy, and drift over time. Create automated systems for re-training and continuous learning to maintain optimal performance. Data Pipeline Integration: Collaborate with the data engineering team to integrate model pipelines with real-time and batch data processing frameworks, ensuring seamless data flow for training and inference. Skillset & Qualification Model Deployment: Experience with deploying models in production using cloud platforms like AWS Sagemaker, GCP AI Platform, or Azure ML Studio. Version Control & Automation: Experience with MLOps tools such as MLflow, Kubeflow, or Airflow to automate and monitor the lifecycle of machine learning models. Cloud Expertise: Experience with cloud-based machine learning services on AWS, Google Cloud, or Azure, ensuring that models are scalable and efficient. Engineers must be skilled in measuring and optimizing model performance through metrics like AUC, precision, recall, and F1-score, ensuring that models are robust and reliable in production settings. Education: Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, or a related technical field. ModMed In India Benefit Highlights High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a RCM Quality assurance lead to join our positive, passionate, and high-performing quality team focused on best Quality practices. Your Role The Quality Assurance lead role will work closely with Global Partners and the COE Team to monitor and address quality-related gaps. They will also ensure that deliverables from the respective teams meet the required quality standards. Responsibilities Communicate with Global Teams and provide Audit Outcomes for the work audited by the auditors within their Team and by MMI Auditors. Proactive communication across the Teams along with data points is a key responsibility. They will use Jira, Quality Dashboards and focused presentations for the same. Global Teams provide Audit rebuttals. Quality Supervisors review those and respond with a decision to Global Teams. They will calibrate with the Delivery Teams in order to reduce the rebuttals to the minimum possible to avoid rework. Work on all Jira Tickets tagged to them for the quality concerns by Modmed Teams for their book of business( assigned Partners/specialties). They will work and resolve those within TAT Audit the Claims where Global Partners tagged those as uncollectible and provide feedback/ approval to write off as per the Modmed guidelines. Pick up projects to audit the auditors and have a focused quality review to ensure that DPU frontend quality is > 98% and backend quality is > 95% Supervise the Quality Auditors and provide regular updates. They have to ensure that Quality Auditors are meeting the daily productivity targets. They will keep a very close eye on the issues reported by the Clients and internal Teams and will ensure that the gaps are identified and permanently fixed within defined timelines both proactively and reactively. Ensure that all the Quality improvement levers are being worked on and delivered in a timely manner, as per the Quality Strategy. The issues identified and reported are being fixed through a focused plan within defined timelines. Keep abreast of all the Process documentation and instructions to make sure that the audits are in line with the processes laid down. They will have a strong understanding on the quality expectations for all the roles under their preview. Skills & Requirements Require 8 years of experience in RCM Domain in AR and above with at least 2-3 years as Quality supervisor leading a team of 5+ auditors in provider RCM . A hands-on Leader who is a SME in Quality Processes. Strong knowledge of Quality Processes Proven Track record of creating and implementing CAPA plans Highly skilled in DISCOVERY of issues related with Quality Strong Communication - Writing as well as oral Expert in Advanced Excel and PPTs Preferred Certification in Quality Processes such as Six Sigma, TQM etc. ModMed In India Benefit Highlights High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents. The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office based roles and remote availability, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. Responsibilities We're looking for an experienced Senior Manager, Revenue Ops to join our Revenue team. Reporting to the Global Director, Revenue Operations, you'll be responsible for: Collaborating with Sales, Deal Desk/Sales Operations and Legal during contract negotiations and provide guidance on deal structuring to ensure revenue recognition as per accounting Partnering with cross functional teams (Deal Desk, Billing, Collections, Finance and IT) to ensure all revenue agreements are recorded and revenue is recognized in the accounting systems Performing in-depth analysis for proper revenue accounting of large and other complex deals with non-standard terms as per the ASC 606 guidance Reviewing customer-wise revenue variance analysis, monthly reconciliation of AR & Deferred Revenue balance Liaising with external auditors for providing support documentation for the quarterly reviews and year-end audits and prepare/ Review quarterly and annual revenue workbook supports What We're Looking For (Minimum Qualifications) CA/CPA/MBA Finance with 9 or more years of experience in revenue recognition as per ASC 606 Experience with Salesforce, NetSuite or another similar business systems What Will Make You Stand Out (Preferred Qualifications) In-depth understanding and hands-on experience of the revenue recognition of a global company with SaaS business model Knowledge of Microsoft applications At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. Show more Show less

We seek a skilled and passionate FullStack .NET Developer to join our growing engineering team. As a .NET Developer, you will be responsible for designing, developing, and maintaining end-to-end applications using .NET Core, Angular, and C#. You will work closely with backend and frontend teams to deliver high-quality, scalable, and secure web applications. Qualifications : 4+ years of experience in FullStack Development. Strong experience with .NET Core framework and C# Good hands-on experience with Angular: Version 11,12 Experience with RESTful APIs and web services. Strong understanding of SQL (e.g., SQL Server, PostgreSQL), and experience with database design and query optimization. Familiarity with NoSQL databases (e.g., MongoDB, Cassandra) is a plus Why join us? You'll have the opportunity to collaborate on multiple global projects, essentially gaining experience across multiple technologies simultaneously More reasons to join us: 4.4 Glassdoor Rating Fully remote work environment Exposure to cutting-edge technologies and international clients spanning various industries Opportunities to engage in diverse projects and technologies, with cross-domain training and support for career or domain transitions, including certifications reimbursement Profitable and bootstrapped company Flexible working hours with a 5-day workweek Over 30 paid leaves annually Merit-based compensation with above-average annual increments Sponsored team luncheons, festive celebrations, and semi-annual retreats Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The RCM Quality Assurance (QA) Specialist will be responsible for auditing the work of RCM analysts to ensure the highest standards of services are delivered. They will play a pivotal role in identifying process gaps and work closely with onshore and offshore teams to define SOPs and decision trees that will improve the process. The Role Apply quality assurance expertise by closely monitoring trends, identifying transactions and processes for audits, presenting audit outcomes and recommendations to mitigate gaps to the operations team for resolution. Utilize tools and technologies available to ensure quality concerns are proactively identified and corrected. Work closely with operational teams to resolve process ambiguity by calibrating on audit process and parameters. Ensure Standard Operating Procedures (SOPs) and client specific practice instructions are followed and report any gaps identified with recommendations for improvement. Continuously improve the quality processes by suggesting innovative ways quality concerns can be quickly identified, fixed and monitored to avoid recurrence. Actively monitor for compliance as per HIPAA guidelines and report any incidence of non-compliance. Actively participate in quality and training huddles, create content, and deliver necessary training to resolve identified skill or knowledge gaps on the team. Audit for adherence to SOPs and other guidelines and provide references and feedback. Review customer feedback/concerns and ensure that corrective action is being taken, adhering to the plan of action. Provide feedback on SOPs so that the processes and procedures are created in such a way that these can be implemented most effectively. Propose changes in decision trees through which inefficiencies and redundancies can be eliminated. Participate and contribute to the success of new clients by identifying any bottlenecks during implementations. Provide training and guidance to team members to improve their knowledge and skills so they are sufficiently equipped to deliver best in class services. Collaborate with the onshore quality team to ensure consistency on processes and procedures being followed across Modmed locations. Perform additional projects and job duties as assigned. Skills & Requirements Bachelor's Degree -Bachelor’s preferably in Human Science / Commerce/ Business Administration preferred Certification in Quality Improvement and Assurance 5+ years of relevant working experience in core Provider RCM out of which minimum 2 years as SME, QA, QA Lead, etc. within a professional setting. Hands-on knowledge of the key functions within RCM is a must. Prior experience of working on Modmed products is a plus. Experience working on process improvements/ six sigma quality projects preferred. Proven knowledge of various insurance carriers, including Medicare, private HMOs, PPOs, Capitation and Workers’ Comp. etc. Advanced excel skills such as the ability to use formulas to analyze data, create and format pivot tables and templates, use and conditional formatting and validation functions, able to create visualizations of data through charts, graphs and powerpoint; able to manage information located in multiple software systems. Exceptional written, verbal, and interpersonal communication skills required. Committed to developing expertise in respective ModMed products (PM or gPM) within 3 months of employment. Professional demeanor, team player, strong time management skills required. Able to work during US night shifts within a hybrid work model from home and office is required - this position requires working closely with onshore/offshore teams, as well as with payer reps. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The RCM Quality and Outcome Improvement Analyst is a key position within the Modmed India Operations. Analysts will be assigned to a group of practices under one or multiple specialties reporting to a specialty lead. While they are responsible for working on claims escalated by practice or Global Partners, an Analyst is responsible for observing and analyzing the gaps/ trends and identifying opportunities to improve the process efficiency which will enhance the overall outcome for new and established customers. Your Role Play a critical role in meeting productivity targets, delivering a high level of customer service, and ensuring ModMed’s overall service delivery is consistently maintained at the highest standards while ensuring ModMed’s billing and compliance processes and Standard Operating Procedures (SOPs) are followed. Responsible for identifying and addressing opportunities to improve workflows and reduce non-meaningful touches by analyzing trends on inflows of claim-level assignments. Set up and manage online portals following the requirements and payer details provided by global partners, including, but not limited to, creating W9 forms and following up with payers. Work claims escalated from global partners, practices and onshore teams as per Standard Operating Procedures. (SOPs). Including but not limited to: Analyze claims addressed for credentialing issues from global partners and work closely with onshore to resolve credentialing issues. Review claims assigned to practice for quality and determine if decision tree enhancements will prevent future escalation of a similar claim. Analyze Dashboards/Reports for production and AR trends to identify quality issues; sample the claims and fill out Quality Analysis forms. Run reports regularly and maintain a status tracker to keep a close eye on various inventories to ensure global partners are working on the claims timely. Closely review the Practice Instructions (client specific requirements) and bring any opportunities to enhance and update to onshore RCM Client Advisors. Review KPIs and other important matrix data to ensure the allocated practices are green and have an “A” on the health scorecard. Review Jira tickets created by RCM Client Advisors and global partners for timely resolution; analyze ticket trends to recommend fixes to reduce ticket traffic. Present and review trends, issues and observations with RCM Client Advisors and join respective practice and vertical calls when appropriate. Analyze all functions of practice escalations and contribute to the plans of action shared by global partners and ensure any concerns to meet the plan are addressed. Regularly review SOPs to ensure workflows are being followed as documented and any new opportunity is identified where workflows can be improved. Work closely on new implementations to identify knowledge transfer challenges and audit the work before it is released. Assist in monitoring of Service Legal Agreements (SLA) by our global partners as well as internal teams. Perform additional projects and job duties as assigned. Skills & Requirements 5+ years of related working experience in core Provider RCM out of which minimum 2 years as SME, Asst. Team Lead, Team Lead , QA, QA Lead, etc. within a professional setting. Strong understanding of RCM Processes and best practices - knowledge at a transaction level is required. Experience working on process improvements/ six sigma quality projects preferred. Proven expertise in the front-end and back-end functions of the provider side of US Healthcare RCM such as charges, payment posting , AR follow ups, denials, eligibility, etc. Comprehensive understanding of the full revenue cycle process for claim submission, medical insurance policies, and ICD-10 and CPT coding guidelines. Proven knowledge of various insurance carriers, including Medicare, private HMOs, PPOs, Capitation and Workers’ Comp. Advanced excel skills such as the ability to use formulas to analyze data, create and format pivot tables and templates, use and conditional formatting and validation functions, able to create visualizations of data through charts, graphs and powerpoints; able to manage information located in multiple software systems. Exceptional written, verbal and interpersonal communication skills required. Committed to developing expertise in respective ModMed products (PM or gPM) within 3 months of employment. Professional demeanor, team player, strong time management skills required. Able to work during US night shifts within a hybrid work model from home and office is required - this position requires working closely with onshore/offshore teams, as well as with payer reps. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The Supervisor, RCM AR is a leadership position within Modmed India Operations to supervise a group of AR Analysts deployed for multiple practices preferably within a single vertical/specialty. They will be responsible for the day-to-day deliverables for their team along with enhancing the collaboration and partnership between internal and vendor teams. They will ensure that team goals are met while continuously developing their team members' knowledge and skills, as well as their own. If you have experience and passion for AR and treat your team members as the greatest asset, please apply! Your Role Play a critical leadership role in ensuring day-to-day operations are running smoothly, productivity targets are met, a high level of customer service is delivered, and overall service delivery is consistently maintained at the highest standards while ensuring ModMed's billing and compliance processes and Standard Operating Procedures (SOPs) are followed. Conduct quality assurance reviews of daily work to ensure high quality is maintained across all processes. Help the team to prioritize their work and understand the critical importance of following SOPs and communicating challenges and findings to their supervisor in a timely manner. Inform leadership of critical findings impacting RCM performance and recommend solutions to improve outcomes. Work closely with the internal and external teams ensuring challenges and findings raised by analysts are documented, actioned upon, and converted to wins within set timelines. Collaborate with onshore and offshore training teams to create and deliver vertical-focused knowledge to team members. Review the Practice KPI Trends and work with the team to identify and resolve issues promptly and thoroughly. Partner with onshore and offshore teams on creating and implementing processes and procedures for identifying and permanently resolving quality concerns and plans of action (POA) for client escalations. Work with onshore vertical teams on standardizing the processes and practice instructions. Development and delivery of routine reports required to monitor and report on the team's performance and provide customer feedback. Participate in process improvement discussions and help ensure necessary conversion to SOPs. Directly engaging in problem-solving on production-related issues with team members, as required. Work with onshore coordinators to resolve any open issues impacting performance and quality. Perform additional projects and job duties as assigned Skills & Requirements Must have strong, hands-on knowledge of AR within Physician RCM of US Healthcare. 7+ years of related working experience in core Provider RCM, out of which a minimum of 2 years as a Lead Operations managing a team of 10-20 FTEs. Strong knowledge of workflows and procedures within specialties such as Dermatology, Gastro, Orthopedics, Podiatry, Ophthalmology, ENT, etc., is a big plus. Adept at developing and analyzing various KPIs/other trends while running reports from various sources. Exceptional written, verbal, and interpersonal communication skills required; working closely within a collaborative environment having multiple onshore and offshore teams. Strong understanding of various insurance carriers, including Federals, HMOs, PPOs, Capitation and Workers’ Comp Advanced Excel skills such as the ability to use formulas to analyze data, create and format pivot tables and templates, use and conditional formatting and validation functions. Able to create visualizations of data through charts, graphs, and PPTs using MS Office and other tools. A preferred Six Sigma specialist who has participated in process and quality improvement projects is preferred. Proven experience and commitment to actively promoting a positive work environment and developing an employee-focused, supportive workplace aligning to ModMed's culture. Must be committed to developing expertise in respective ModMed products (PM or gPM) within three months of employment. Willing to work from the Office in India night shift (5.30 PM to 2.30 AM). ModMed In India Benefit Highlights High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents. The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The Accounts Receivable Analyst is a key position within the ModMed India Operations. Analysts will be assigned to a group of practices under one or multiple specialties and are responsible for taking the appropriate actions to resolve claims with insurance balances that have no response or are being denied. Analysts will report to the RCM AR Lead. Your Role Responsible for working assigned claims and running reports to identify claims that require a follow-up and resolve the denial by taking appropriate action as per Modmed guidelines. Ensuring timely follow up to save claims from getting written off due to untimely following up. Work on Contractual adjustments and write-off projects. Analyze previous notes and actions taken on claims; take the correct action on claims not handled correctly previously and bring that to the knowledge of the Quality Team. Identify opportunities to improve follow up process and recommend changes to be added/removed in the Practice Instructions or SOPs with any recent changes at the Payer end. Attend trainings to learn new updates, technologies, and techniques; enhancing knowledge of various scenarios and keeping abreast with the new updates is an important requirement for this role. Continuously self-audit to ensure quality standards are met. Review claim thoroughly and explore all possibilities to get claim resolved prior to assigning claims to any other Modmed or client buckets. Perform additional tasks or project work as assigned. Skills & Requirements 2+ years of experience as AR Follow-ups (Voice) in Physician RCM is a must Sound knowledge of working on Billing scrubbers and CH/Payer Rejections Understanding of other related functions in the RCM is required Proven experience of good Cash collected/Resolution rate Strong knowledge of Commercial & Federal payers, basic Coding concepts & CARC codes Knowledge of working and resolving Auto, WC , IPAs etc. is required Expert in listening and resolving problems Ability to interact positively with team members, peer groups, and seniors Being proficient in delivering a high-quality outcome is a must Capable of grasping new concepts quickly; Able to comprehend various training aids and process documentation Excellent written and verbal communication skills Strong knowledge of HIPAA guidelines Abide by the organizations’ information security policy and protect the confidentiality, integrity, and availability of all information assets Willing to work from the office in India night shift (5:30PM to 2:30AM). Work from office ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

Introduction: A Career at HARMAN - Harman Tech Solutions (HTS) We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs. Empower the company to create new digital business models, enter new markets, and improve customer experiences About The Role We’re always looking to strengthen the organization by adding the best available people to our staff. We’re seeking a talent acquisition specialist to help us source, identify, screen, and hire candidates for various roles in the company. The ideal candidate will have excellent communication and organizational skills, two or three years of experience in talent acquisition, proficiency with applicant tracking systems, and an ability to devise sourcing strategies for potential applicants. This role requires excellent interpersonal skills for working closely with others across various departments. What You Will Do Coordinate with hiring managers to identify staffing needs and candidate selection criteria. Source applicants through online channels, such as Naukri, LinkedIn and other professional sources. Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references Organize and build a strong candidate pipeline Maintain records of all materials used for recruitment, including interview feedbacks and related paperwork, to share with key stakeholders What You Need MBA/PGDM in human resources management or similar field. Knowledge of applicant tracking system. Strong experience in a talent acquisition or similar role. Experience in full-cycle recruiting, using various interview techniques and evaluation methods Proficiency with social media, CV databases, and professional networks Experience in using Naukri, LinkedIn Talent Solutions to proactively source candidates Proficiency in documenting processes and keeping up with industry trends Excellent interpersonal and communication skills What Makes You Eligible Be willing to travel up to 25%, domestic and international travel if required. Successfully complete a background investigation as a condition of employment What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University’s business and leadership academies. Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment. An inclusive and diverse work environment that fosters and encourages professional and personal development. Tuition reimbursement. “Be Brilliant” employee recognition and rewards program. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. Position Overview As a Technical Product Owner, you will play a crucial role in translating various regulatory and compliance (RaC) requirements into actionable product features for our software development teams. You will collaborate with cross-functional stakeholders to analyze, document, and refine high-level requirements, ensuring they are well-defined for engineering teams to implement. This role offers an exciting opportunity to learn and grow within the healthcare software space, particularly in understanding how regulatory guidelines impact software design and development. You will also engage with our Agile processes, contributing to various ceremonies and maintaining a strong focus on defining stories. Key Responsibilities Collaborate with product managers, engineers, QA teams, and other stakeholders to analyze high-level regulatory and compliance requirements for mandated features, as well as maintenance for our existing RaC & RaC-adjacent features. Convert requirements into clearly-defined & detailed user stories & own them through their lifecycle, ensuring clarity in scope, technical feasibility, and acceptance criteria. Participate in SAFe Agile ceremonies, including backlog refinement, planning, and daily stand-ups to ensure maintaining alignment between product and engineering teams Define/document JIRA Epics and stories to drive delivery against requirements as well as track/manage delivery of key capabilities or features. Continued maintenance of your personal RaC knowledge base with participation in webinars, workshops, and other learning tools to support product decisions. Required Skills & Qualifications The ideal candidate will possess/illustrate: 3+ years of Healthcare IT/tech experience. Working knowledge of healthcare, healthcare technology, or compliance is strongly preferred. Experience supporting Regulatory and compliance (RaC) initiatives such as 21st Century Cures, Quality (MIPS/MVP) Program and/or HTI-1 initiatives would make you stand out. Experience with the ModMed EMA product is a plus. Strong comprehension & analytical skills with a keen attention to organizational, written detail & problem-solving skills. Confidence in their analysis and decisions and be comfortable speaking up/out to advocate for their decisions and thus drive feature accuracy. The ability to collaborate & independently drive meetings with external stakeholders as well as various departments and roles within the organization including software engineering, product management, legal, UX team. Familiarity with Agile methodologies (e.g., SAFe) is a plus. Familiarity with tools like Jira & Confluence, as well as a strong working knowledge of Google Suite. Experience working with teammates based across multiple countries and time zones. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. We are seeking a Software Engineer 2 - Java to join our Engineering team in India and help with the design, development and evolution of ModMed's Integrations and Interoperability Healthcare offerings. The Role Write correct and clean code, following stated best practices and rarely making the same mistake twice. Participate in technical design decisions with guidance. Focus on attaining expertise in one or more areas of the codebase. Self-sufficient in at least one area of the codebase with a high-level understanding of other components. Provide support for your area including components you may not be familiar with. Give timely, helpful feedback to peers and managers. Communicate assumptions and get clarification on tasks to minimize the need for rework. Solicit feedback from others and eager to find ways to improve. Understand how your work fits into the larger project and identify issues with requirements Capable of prioritizing and completing complex tasks with guidance as part of a team Make steady progress without the need for constant feedback from more senior engineers and know when to ask for help if blocked Skills & Requirements Bachelors degree preferred. 3-5 years of Java/J2EE development experience. Strong Java/J2EE object-oriented design and development skills. Solid understanding of Web Standards (XML, Web Services (WS*, REST). SQL proficiency (MySQL experience is preferred). Familiar with JSP. Experience in front end technologies like angular,HTML,CSS,jquery,Javascript Strong communication skills. Strong problem-solving skills, adaptable, proactive and willing to take ownership. Strong commitment to quality, architecture, and documentation. Experience with Agile methodologies or related iterative development processes is a plus. Demonstrated use and knowledge of design patterns is a plus. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The Director AR position is to ramp up the AR Operations at MMI. It is important to seamlessly transition the AR work from Global Partners and improve the outcome continuously through best practices, Automation and people management. A strong AR Team at all levels is to be hired so that Quality and productivity of the operations match to the best in class standards. Primary Duties/Responsibilities List the primary duties/responsibilities in order of importance (from most to least) Include the percentage of time spent or required for each activity For each primary duty or responsibility, describe how it is accomplished List the duties that account for more than 5 percent of time or are critical to the successful performance of the job The duties and responsibilities should clearly describe why the job is different from other jobs in the same family in terms of complexity of the work performed or the character of the work Build and execute a strategy to ensure ○ Front end processes are well defined in a way so that Claims are paid by payers in full and wherever possible, AR balances can be avoided ○ Claims with balances are being worked within the expected time frame . Teams are designed in a way so that despite any spikes, backlog is maintained in permissible limits. ○ AR operations are planned based on DDIE ( Discover- Design- Implement- Execute) basis at a practice level ○ Bring ownership to Practice AR and work with relevant Teams to ensure that AR at practice level is resolved timely wherever possible ○ Practice KPIs are being monitored very closely to have a practice level focus 25% Continuously improve the Quality and productivity of the deliverables by identifying the automation opportunities which can be implemented inside and out of the PM. Drive the initiatives to plan and implement the CHANGE through improved workflows, decision trees, tech updates. 15% Will work closely with other Modmed Teams across geographies to develop world class practices. Collaboration and coordination within the AR Teams and other Modmed Teams is key to having a successful AR model. 10% Participate and contribute in Client Escalation discussions to improve retention for issues where a focused plan at Client level to be implemented. 5% Work with Quality and Training Team to ensure AR Teams are equipped with the required knowledge at a vertical and practice level . Director of AR will ensure that Teams are focused. 10% Director of AR will ensure that Teams are always meeting the expected Quality standards through focused audits and Quality Awareness programs. 10% Ensure that the best available workforce is timely hired which is compatible to the Modmed requirements from knowledge and cultural aspects. They will drive the hiring while working closely with the TA Teams so that capacity ramp up is executed as planned. 15% They will maintain high employee satisfaction while building strong relationships with Teams at all levels to make sure that employee attrition is always controlled with10% ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven Corporate IT Support Specialist to provide IT support to our growing team. IT support for a technology company is a big task and you are the go-to person for computer hardware and software needs, providing front line user support for all internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the user experience by contributing to longer-term projects and documentation efforts. You are comfortable problem solving with multiple operating systems and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You're a fast learner and great communicator who can support the IT needs of onsite and remote employees with varying technical backgrounds. This is a great opportunity to join an exceptional, fast-paced, positive and technology driven organization. The Role Manage service requests submitted to the support desk via calls, emails, and tickets, ensuring all requests are handled professionally, with the highest quality of customer service possible. Provide IT support for all applicable IT resources, referring more complex problems to the appropriate technical team. Answer IT related questions, provide advice and training to users. Maintain user training manuals and procedures. Log support requests for continued problem resolution and tracking. Maintain one-to-one contact with users throughout the lifecycle of an incident or request. Stay up-to-date and aware of all applicable IT systems systems and remain continuously engaged in enhancing the user experience. Skills & Requirements Bachelor’s Degree in MIS, Computer Science or technical related field, required. CompTIA A+ and CompTIA Network+ certifications, preferred. Previous work experience in a corporate environment is preferred. Experience supporting Apple, Linux, Windows and BYOD environments. Experience supporting LAN/WAN networking and mobile computing environments. Strong knowledge of one or more in each category: SaaS platforms: G Suite, Zendesk, etc. SSO technologies: LDAP, AD, Okta, etc. Scripting languages: Bash, Python, etc. Experience supporting a wide range of technologies, including VoIP, copiers, Audio/Video (AV) systems, cloud systems, open source software, etc. Extremely strong customer service, organizational, prioritization, multitasking and communication skills. A willingness to be flexible and adaptable to changing priorities and schedules. Be available for an On-Call rotational schedule that spans a week at a time. 6+ years of experience. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. As Senior Onboarding Specialist on our global Learning & Development (L&D) team, you'll play a critical role in shaping the new hire experience for Modernizers in our Hyderabad office. You will orchestrate a seamless and engaging onboarding journey for ModMed India, responsible for leading live instructor-led onboarding, assigning on-demand eLearning, and providing ongoing new hire support. If you're a highly organized, detail-oriented professional passionate about creating impactful onboarding experiences, we encourage you to apply. Key Responsibilities Facilitation and New Hire Communication: Act as the primary facilitator of all live instructor-led onboarding sessions for our ModMed India office. Coordinate and manage communication with new hires, setting expectations for their first week. Serve as the primary point of contact for new hires during the onboarding process, addressing any questions or concerns promptly and effectively. Drive new hire check-ins up to 12 months after onboarding. Content Design And Content Ownership Design new onboarding materials as necessary in partnership with the US-based Onboarding Specialist. Update and maintain onboarding materials, ensuring they are accurate and reflect ModMed culture. Onboarding Program Management Coordinate and manage the onboarding schedule. Coordinate SMEs and guest speakers for all onboarding sessions. Oversee the enrollment and new hire completion of mandatory eLearning (LMS) courses. Collaborate with People Operations and Corporate IT to manage onboarding workflows and necessary provisioning. Keep People Leaders updated on onboarding content and new hire onboarding schedules. Monitor and identify areas for improvement and implement changes as needed. Qualifications Bachelor's degree in Communications, Human Resources, Organizational Development, or related field. Minimum 7 years of professional experience, at least 3 years supporting onboarding or talent development. Must be able to demonstrate a mastery of live facilitation, virtual facilitation, and virtual meeting tools, preferably Google Meet. Proven experience in navigating an enterprise Learning Management System (LMS), preferably Docebo. Experience with eLearning content development and design tools such as Articulate, Canva, and Vyond. Strong understanding of adult learning principles and modern instructional design methodologies. Experience using Slack and the Google Suite, including Docs, Slides, Sheets, and Forms. Gemini is a plus. Excellent project management, organizational, and communication skills are a must-have. Preferred Skills Experience with global teams and cross-cultural collaboration. Certification in HR or Talent Development (e.g., SHRM, ATD). ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven Support Specialist I to join our positive, passionate, and high-performing Customer Support team focused on providing best-in-class service to our client base. This is an exciting opportunity to be a part of an exceptional team within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries via email, phone, and client chat, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution. Provide consistent, professional, and high-quality client support to our client base. Establish procedures to ensure client satisfaction and quality service delivery. Communicate and collaborate across teams and departments to help resolve issues. Replicate and document issues for further escalation. Skills & Requirements Bachelor’s Degree, preferred 1-2 years of related experience in customer service or client-facing role Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues Experience within a medical practice and/or EMR experience is preferred Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS Knowledge of bug tracking software such as Zen and Jira Google suite experience, preferred Excellent interpersonal, verbal, and written communication skills Ability to effectively prioritize and manage time. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less