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17 Job openings at Voice Management Consultancy
Telecaller

Tagore Town, Prayagraj/Allahabad

0 - 31 years

INR 0.06 - 0.12 Lacs P.A.

Remote

Full Time

Teli Caller (Female,Male) Both Job Summary We're seeking highly motivated and results-driven Teli Callers to join our team at Swiggy. As a Teli Caller, you'll play a crucial role in handling customer calls, resolving queries, and ensuring seamless delivery experiences for our customers. Responsibilities 1. Handle Customer Calls: Respond to customer inquiries, resolve issues, and provide timely updates on delivery status. 2. Resolve Queries: Address customer concerns, provide product information, and escalate complex issues to the relevant teams. 3. Ensure Seamless Delivery: Coordinate with delivery partners, track orders, and ensure timely deliveries. 4. Maintain Accurate Records: Update customer information, order status, and other relevant details in our system. Requirements 1. Excellent Communication Skills: Fluency in English and Hindi (additional languages a plus). 2. Customer Service Experience: 6-12 months of experience in customer-facing roles. 3. Problem-Solving Skills: Ability to resolve complex customer issues efficiently. 4. Technical Skills: Familiarity with CRM software and computer systems. Benefits 1. Competitive Salary: Earn a competitive salary based on your experience and performance. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Fun, Dynamic Work Environment: Collaborate with a young, energetic team in a fast-paced environment.

Food Delivery Biker

Patna

0 - 31 years

INR 0.22 - 0.52 Lacs P.A.

Remote

Part Time

Job Title: Food Delivery Boy Job Description: We are looking for a reliable and punctual Food Delivery Boy to deliver food orders to customers in a timely and safe manner. You will be responsible for picking up orders from restaurants and delivering them to the correct addresses. Responsibilities: Pick up food from restaurants or food outlets. Deliver orders to customers on time. Ensure food is handled carefully and remains intact. Communicate with customers if needed. Collect payments if required (cash on delivery). Follow traffic rules and safety regulations. Requirements: Valid driving license (bike/scooter). Own a bike or scooter (preferred). Basic knowledge of local areas. Good communication skills. Punctual and responsible.

Team Leader - Operations

Pritam Nagar, Prayagraj/Allahabad

1 - 31 years

INR 0.08 - 0.15 Lacs P.A.

Remote

Full Time

- Team Management: Supervise and manage a team of customer service representatives or BPO agents, ensuring adherence to company policies and procedures. - Performance Monitoring: Track team performance metrics, such as call quality, customer satisfaction, and average handle time, and provide feedback. - Coaching and Training: Identify training needs and provide coaching to team members to improve their skills and knowledge. - Client Management: Manage relationships with existing and potential clients, ensuring client satisfaction and operational efficiency. - Conflict Resolution: Handle escalated customer complaints and resolve issues promptly and effectively. - Reporting: Prepare and present regular reports on team performance to management. Essential Skills: - Leadership: Strong leadership and team management skills to motivate and guide team members. - Communication: Excellent verbal and written communication skills to effectively convey instructions, provide feedback, and build rapport with team members and clients. - Problem-Solving: Ability to quickly address challenges and make informed decisions. - Time Management: Effective time management skills to balance multiple priorities and ensure project deliverables meet quality standards and deadlines. Requirements: - Experience: Proven experience in a customer service or call center role, with previous leadership or supervisory experience preferred. - Education: Bachelor's degree in a relevant field, such as business or management. - Industry Knowledge: Understanding of BPO operations, customer service best practices, and industry-specific tools and processes ¹

Marketing Executive

Chandigarh

0 - 31 years

INR 0.15 - 0.18 Lacs P.A.

Remote

Full Time

Brand Representation: Visual Merchandising: Customer Engagement:

Customer Success Associate

Pune

0 - 31 years

INR 0.25 - 0.35 Lacs P.A.

Remote

Full Time

Location: [pune kharadi - 411014] Salary: ₹25,000 – ₹35,000 per month (Based on experience and skills) Experience: 1–6 years Working Hours: rotational shift Job Summary: We are looking for a dynamic and customer-focused Customer Success Executive to join our growing team. The ideal candidate should have excellent communication skills in English and a strong desire to help customers succeed with our products and services. Key Responsibilities:Build and maintain strong relationships with customers to ensure high levels of satisfaction. Act as the primary point of contact for customer queries and support requests. Understand customer needs and help them effectively use our products/services. Coordinate with internal teams to resolve customer issues promptly. Track customer feedback and share insights with the product and sales teams. Ensure timely follow-ups and maintain accurate records in CRM systems. Requirements:Bachelor’s degree in any field. 0–2 years of experience in customer service, client handling, or a similar role. Excellent English communication skills (both written and spoken) are a must. Strong interpersonal skills with a customer-first attitude. Basic knowledge of CRM tools is a plus. Ability to work in a fast-paced and collaborative environment. What We Offer:Competitive salary (₹25,000 – ₹35,000 per month) Friendly and supportive work culture Opportunities for growth and skill development Exposure to working with diverse clients and teams

Customer Success Associate

Pune

0 - 31 years

INR 0.25 - 0.35 Lacs P.A.

Remote

Full Time

Location: [pune kharadi - 411014] Salary: ₹25,000 – ₹35,000 per month (Based on experience and skills) Experience: 0–2 years Working Hours: rotational shift Job Summary: We are looking for a dynamic and customer-focused Customer Success Executive to join our growing team. The ideal candidate should have excellent communication skills in English and a strong desire to help customers succeed with our products and services. Key Responsibilities:Build and maintain strong relationships with customers to ensure high levels of satisfaction. Act as the primary point of contact for customer queries and support requests. Understand customer needs and help them effectively use our products/services. Coordinate with internal teams to resolve customer issues promptly. Track customer feedback and share insights with the product and sales teams. Ensure timely follow-ups and maintain accurate records in CRM systems. Requirements:Bachelor’s degree in any field. 0–2 years of experience in customer service, client handling, or a similar role. Excellent English communication skills (both written and spoken) are a must. Strong interpersonal skills with a customer-first attitude. Basic knowledge of CRM tools is a plus. Ability to work in a fast-paced and collaborative environment. What We Offer:Competitive salary (₹25,000 – ₹35,000 per month) Friendly and supportive work culture Opportunities for growth and skill development Exposure to working with diverse clients and teams

Telecaller

Bhopal

0 - 31 years

INR 0.06 - 0.12 Lacs P.A.

Remote

Part Time

Teli Caller (Female,Male) Both Job Summary We're seeking highly motivated and results-driven Teli Callers to join our team at Swiggy. As a Teli Caller, you'll play a crucial role in handling customer calls, resolving queries, and ensuring seamless delivery experiences for our customers. Responsibilities 1. Handle Customer Calls: Respond to customer inquiries, resolve issues, and provide timely updates on delivery status. 2. Resolve Queries: Address customer concerns, provide product information, and escalate complex issues to the relevant teams. 3. Ensure Seamless Delivery: Coordinate with delivery partners, track orders, and ensure timely deliveries. 4. Maintain Accurate Records: Update customer information, order status, and other relevant details in our system. Requirements 1. Excellent Communication Skills: Fluency in English and Hindi (additional languages a plus). 2. Customer Service Experience: 6-12 months of experience in customer-facing roles. 3. Problem-Solving Skills: Ability to resolve complex customer issues efficiently. 4. Technical Skills: Familiarity with CRM software and computer systems. Benefits 1. Competitive Salary: Earn a competitive salary based on your experience and performance. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Fun, Dynamic Work Environment: Collaborate with a young, energetic team in a fast-paced environment.

Delivery Boy

Dehradun

0 - 31 years

INR 0.25 - 0.5 Lacs P.A.

Remote

Part Time

Job Title: Delivery Boy Company: Jio Smart Bazar Location: Dehradun Job Type: Full-Time / Part-Time Salary: ₹18,000 – ₹28,000 per month + incentives Experience: 0–2 years (Freshers can apply) Job Summary : We are looking for a reliable and hardworking Delivery Boy to join our team at Jio Smart Bazar. The ideal candidate will ensure timely delivery of products to our customers while maintaining a high level of customer service and satisfaction. Key Responsibilities Pick up orders from the store and deliver to customer locations on time Verify and cross-check items before delivery Collect payments when required (Cash/Card/UPI) Handle products with care to prevent damage Maintain delivery logs and update order status Communicate with the store and customers for smooth delivery Follow traffic rules and ensure road safety Keep the delivery vehicle (bike/cycle) clean and well-maintained Requirements Minimum 10th Pass Good knowledge of local routes and areas Basic understanding of using smartphones (for delivery app updates) Physically fit and punctual Polite and customer-friendly attitude Benefits Attractive incentives and bonuses for high performance Fuel allowance (if own vehicle is used) ID card provided Employee discount on store purchases Weekly off and paid leaves

Delivery Boy

Faridabad

0 - 31 years

INR 0.3 - 0.6 Lacs P.A.

Remote

Part Time

Job Title: Delivery Boy Company: Jio Smart Bazar Location: Faridabad, Haryana Job Type: Full-Time / Part-Time Salary: ₹18,000 – ₹28,000 per month + incentives Experience: 0–2 years (Freshers can apply) Job SummaryWe are looking for a reliable and hardworking Delivery Boy to join our team at Jio Smart Bazar. The ideal candidate will ensure timely delivery of products to our customers while maintaining a high level of customer service and satisfaction. Key ResponsibilitiesPick up orders from the store and deliver to customer locations on time Verify and cross-check items before delivery Collect payments when required (Cash/Card/UPI) Handle products with care to prevent damage Maintain delivery logs and update order status Communicate with the store and customers for smooth delivery Follow traffic rules and ensure road safety Keep the delivery vehicle (bike/cycle) clean and well-maintained RequirementsMinimum 10th Pass Good knowledge of local routes and areas Basic understanding of using smartphones (for delivery app updates) Physically fit and punctual Polite and customer-friendly attitude BenefitsAttractive incentives and bonuses for high performance Fuel allowance (if own vehicle is used) ID card provided Employee discount on store purchases Weekly off and paid leaves

Delivery Boy

New Delhi

0 - 31 years

INR 0.3 - 0.6 Lacs P.A.

Remote

Part Time

Job Title: Delivery Boy Company: Jio Smart Bazar Location: Delhi Job Type: Full-Time / Part-Time Salary: ₹18,000 – ₹28,000 per month + incentives Experience: 0–2 years (Freshers can apply) Job Summary : We are looking for a reliable and hardworking Delivery Boy to join our team at Jio Smart Bazar. The ideal candidate will ensure timely delivery of products to our customers while maintaining a high level of customer service and satisfaction. Key ResponsibilitiesPick up orders from the store and deliver to customer locations on time Verify and cross-check items before delivery Collect payments when required (Cash/Card/UPI) Handle products with care to prevent damage Maintain delivery logs and update order status Communicate with the store and customers for smooth delivery Follow traffic rules and ensure road safety Keep the delivery vehicle (bike/cycle) clean and well-maintained Requirements Minimum 10th Pass Good knowledge of local routes and areas Basic understanding of using smartphones (for delivery app updates) Physically fit and punctual Polite and customer-friendly attitude Benefits Attractive incentives and bonuses for high performance Fuel allowance (if own vehicle is used) ID card provided Employee discount on store purchases Weekly off and paid leaves

Telecaller

Prayagraj/Allahabad

0 - 31 years

INR 0.06 - 0.12 Lacs P.A.

Remote

Part Time

Teli Caller (Female,Male) Both Job Summary We're seeking highly motivated and results-driven Teli Callers to join our team at Swiggy. As a Teli Caller, you'll play a crucial role in handling customer calls, resolving queries, and ensuring seamless delivery experiences for our customers. Responsibilities 1. Handle Customer Calls: Respond to customer inquiries, resolve issues, and provide timely updates on delivery status. 2. Resolve Queries: Address customer concerns, provide product information, and escalate complex issues to the relevant teams. 3. Ensure Seamless Delivery: Coordinate with delivery partners, track orders, and ensure timely deliveries. 4. Maintain Accurate Records: Update customer information, order status, and other relevant details in our system. Requirements 1. Excellent Communication Skills: Fluency in English and Hindi (additional languages a plus). 2. Customer Service Experience: 6-12 months of experience in customer-facing roles. 3. Problem-Solving Skills: Ability to resolve complex customer issues efficiently. 4. Technical Skills: Familiarity with CRM software and computer systems. Benefits 1. Competitive Salary: Earn a competitive salary based on your experience and performance. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Fun, Dynamic Work Environment: Collaborate with a young, energetic team in a fast-paced environment.

Telecaller

Prayagraj/Allahabad

0 - 31 years

INR 0.06 - 0.13 Lacs P.A.

Remote

Part Time

- Team Management: Supervise and manage a team of customer service representatives or BPO agents, ensuring adherence to company policies and procedures. - Performance Monitoring: Track team performance metrics, such as call quality, customer satisfaction, and average handle time, and provide feedback. - Coaching and Training: Identify training needs and provide coaching to team members to improve their skills and knowledge. - Client Management: Manage relationships with existing and potential clients, ensuring client satisfaction and operational efficiency. - Conflict Resolution: Handle escalated customer complaints and resolve issues promptly and effectively. - Reporting: Prepare and present regular reports on team performance to management. Essential Skills: - Leadership: Strong leadership and team management skills to motivate and guide team members. - Communication: Excellent verbal and written communication skills to effectively convey instructions, provide feedback, and build rapport with team members and clients. - Problem-Solving: Ability to quickly address challenges and make informed decisions. - Time Management: Effective time management skills to balance multiple priorities and ensure project deliverables meet quality standards and deadlines. Requirements: - Experience: Proven experience in a customer service or call center role, with previous leadership or supervisory experience preferred. - Education: Bachelor's degree in a relevant field, such as business or management. - Industry Knowledge: Understanding of BPO operations, customer service best practices, and industry-specific tools and processes ¹

Telecaller

Samrat Colony, Bhopal

0 - 31 years

INR 0.72 - 1.44 Lacs P.A.

On-site

Part Time

Teli Caller (Female,Male) Both Job Summary We're seeking highly motivated and results-driven Teli Callers to join our team at Swiggy. As a Teli Caller, you'll play a crucial role in handling customer calls, resolving queries, and ensuring seamless delivery experiences for our customers. Responsibilities 1. Handle Customer Calls: Respond to customer inquiries, resolve issues, and provide timely updates on delivery status. 2. Resolve Queries: Address customer concerns, provide product information, and escalate complex issues to the relevant teams. 3. Ensure Seamless Delivery: Coordinate with delivery partners, track orders, and ensure timely deliveries. 4. Maintain Accurate Records: Update customer information, order status, and other relevant details in our system. Requirements 1. Excellent Communication Skills: Fluency in English and Hindi (additional languages a plus). 2. Customer Service Experience: 6-12 months of experience in customer-facing roles. 3. Problem-Solving Skills: Ability to resolve complex customer issues efficiently. 4. Technical Skills: Familiarity with CRM software and computer systems. Benefits 1. Competitive Salary: Earn a competitive salary based on your experience and performance. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Fun, Dynamic Work Environment: Collaborate with a young, energetic team in a fast-paced environment.

Telecalling Executive

Bhopal

0 - 31 years

INR 0.72 - 1.56 Lacs P.A.

On-site

Part Time

📞 Telecaller Job Description Job Title: Telecaller Location: Bhopal Salary: ₹6,000 – ₹8,000 per month Incentives: Up to ₹5,000 per month (performance-based) Mobile Allowance: Provided Key Responsibilities:Make outbound calls to potential customers. Explain products/services and generate interest. Follow up with leads and maintain a database. Handle inquiries and resolve customer queries. Achieve daily/weekly/monthly targets. Requirements:Minimum qualification: 10th / 12th pass. Good communication skills (Hindi/English). Basic computer knowledge. Previous telecalling or sales experience is a plus. Perks:Fixed salary + attractive incentives. Mobile usage allowance. Friendly work environment.

Telecalling Executive

Prayagraj/Allahabad

0 - 31 years

INR 0.72 - 1.56 Lacs P.A.

On-site

Part Time

📞 Telecaller Job Description Job Title: Telecaller Location: Prayagraj Salary: ₹6,000 – ₹8,000 per month Incentives: Up to ₹5,000 per month (performance-based) Mobile Allowance: Provided Key Responsibilities:Make outbound calls to potential customers. Explain products/services and generate interest. Follow up with leads and maintain a database. Handle inquiries and resolve customer queries. Achieve daily/weekly/monthly targets. Requirements:Minimum qualification: 10th / 12th pass. Good communication skills (Hindi/English). Basic computer knowledge. Previous telecalling or sales experience is a plus. Perks:Fixed salary + attractive incentives. Mobile usage allowance. Friendly work environment.

Store Assistant

Pune

0 - 31 years

INR 1.68 - 1.92 Lacs P.A.

On-site

Full Time

salary b/w 14000 to 16000

Store Assistant

Tathawade, Pimpri-Chinchwad

0 - 31 years

INR 1.68 - 1.92 Lacs P.A.

On-site

Full Time

salary b/w 14000 to 16000

cta

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