Posted:1 month ago|
Platform:
Work from Office
Full Time
Company Overview EverestIMS Technologies is a product company founded by a group of technocrats who have been working with each other for over 14 years and have a combined experience of close to 100+ years. With a rich market experience in the I&O space, the company has built its widespread presence across the country and internationally through its product portfolio. The organization specializes in providing software solution like NOC, SOC, ITSM, NMS, Asset Management to empower corporations and enterprises to deliver enhanced services to their end-users. About the Role Manage the Government Accounts in respective region. The role entails building long term relationships with C Level executives in customer organizations, partners and build the Infraon brand. Managing and creating the opportunity for Infraon software in 50+ large accounts in the region. Responsibilities Client Relationship Management: -Manage and own Government accounts in the region - Develop and maintain strong relationships with key clients. - Act as the primary point of contact for client inquiries and issues. - Understand client business needs and objectives to provide tailored IT solutions. Business Development: - Identify opportunities for growth within existing accounts. - Develop and execute strategic account plans to achieve sales targets. - Work to onboard new clients. Project Management: - Oversee the delivery of IT projects, ensuring they meet client expectations and are completed on time - Coordinate with project managers and technical teams to address any project-related issues. Strategic Planning: - Develop long-term strategic plans for key accounts. - Monitor market trends and competitor activities to identify new business opportunities. Performance Management: - Track and report on key account performance metrics. - Conduct regular reviews with clients to ensure satisfaction and address any concerns. - Implement corrective actions as needed to improve client relationships and project outcomes. Team Collaboration: - Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to client management. Basic Qualifications 5-10 years experience in selling software solution, IT Networking products(Router / Switch / FW / servers) in Enterprise and BFSI accounts Strong knowledge of procurement processes, including tenders, RFPs, and compliance. Experience in a results-driven environment with external customer interaction. Metrics-driven with the ability to manage business operations by numbers. Excellent written and verbal communication, presentation, and negotiation skills. Active listening skills with a consultative and solutions-oriented approach.
EverestIMS
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