Senior Account Manager

Truecaller

8 - 13 years

10 - 15 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

accounts payable relationship building forecasting client servicing general accounting upsell accounting tracking transition sales budgeting account management marketing saas compliance key account management client acquisition selling finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

8+ years of solid experience in value-based selling of enterprise products.
Good track record of consistently exceeding revenue goals.
Experience in driving high velocity deal cycles end to end across enterprise accounts.
Good understanding of how SaaS/CPaaS products can unlock value for enterprises, and how software products work.
Ability to collaborate with cross functional teams and reseller partners for deal closures.
Excellent at relationship building.
Has been a trusted business partner to the customer in understanding their challenges and how they can be addressed by our enterprise products.
Self-driven and highly motivated individual.

The impact you will create:

Identify and engage with high-potential enterprise customers for our enterprise products.
Build and maintain relationships with existing clients: act as the primary point of contact, understand their evolving needs, address issues and ensure ongoing satisfaction.
Develop and implement retention programmes to minimise churn and maximise lifetime value of clients.
Identify upsell and cross-sell opportunities within the existing client base to drive revenue growth.
Collaborate with internal teams (e.g., marketing, product, operations, customer support) to deliver value and seamless service to clients.
Identify, prospect and acquire new clients by understanding their needs, positioning our solutions and closing sales.
Develop and execute strategies for client acquisition, including outreach, networking, proposals and negotiation.
Onboard new clients, ensuring a smooth transition and strong first experience.
Track, analyse and report on key sales and retention metrics (e.g., new accounts, churn rate, contract renewals, upsell revenue) and use insights to refine strategies.
Build an always active deals pipeline with a high velocity conversion rate
Accurately forecasting and meeting monthly revenue targets.
Help build success stories with our enterprise customers.

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