Company Overview EverestIMS Technologies is a product company founded by a group of technocrats who have been working with each other for over 14 years and have a combined experience of close to 100+ years. With a rich market experience in the I&O space, the company has built its widespread presence across the country and internationally through its product portfolio. The organization specializes in providing integrated IT solutions to empower corporations and enterprises to deliver enhanced services to their end-users. Job Summary We are looking for a creative and analytical Social Media Specialist to manage and grow our presence across key digital platforms. This role requires a strong understanding of B2B social media strategies, especially within the enterprise software and IT infrastructure space. You will be responsible for planning, creating, executing, and optimizing both organic and paid social campaigns that enhance brand awareness, drive website traffic, engage IT decision-makers, and contribute to lead generation efforts. Key Responsibilities: Social Strategy & Execution Develop and implement platform-specific social media strategies (primarily LinkedIn, Twitter, YouTube, and Instagram) aligned with the overall marketing and brand goals. Content Creation & Scheduling Plan, write, and schedule content tailored to the platform and audience ranging from thought leadership posts and product updates to event promotions and customer stories. Community Engagement Proactively engage with followers, prospects, and industry influencers to foster community growth, respond to queries, and build brand credibility. Paid & Organic Campaigns Run targeted paid campaigns (especially on LinkedIn) to amplify reach, promote content, and generate MQLs. Monitor organic performance and boost high-performing posts. Performance Analysis Use analytics tools to track engagement, impressions, CTR, and conversions. Generate monthly reports and provide insights to refine social strategy and content direction. Competitor & Industry Monitoring Stay informed about competitors, trending topics, hashtags, and industry movements to inform content and positioning strategies. Cross-functional Collaboration Work closely with content writers, designers, product marketers, and the SEO team to ensure unified messaging and impactful campaign rollouts. Required Skills & Experience 3-5 years of experience in social media marketing, preferably in a B2B or tech/SaaS environment. Proficiency in social media management tools like Hootsuite, Buffer, Sprout Social, or similar platforms. Experience with social media analytics tools like LinkedIn Analytics, Facebook Insights, and YouTube Studio. Strong understanding of paid social advertising, particularly LinkedIn and Meta Ads Manager. Familiarity with social listening and reputation management tools such as Brandwatch, Mention, or similar. Excellent copywriting and communication skills with a knack for simplifying complex tech concepts. Ability to manage multiple campaigns simultaneously and work cross-functionally in a fast-paced environment. Nice-to-Have Exposure to B2B software product lines like ITSM, ITOM, AIOps, or Network Monitoring. Experience working with global B2B audiences across APAC, the US, and the Middle East markets. Knowledge of content repurposing and campaign localization.

Company Overview EverestIMS Technologies is a product company founded by a group of technocrats who have been working with each other for over 14 years and have a combined experience of close to 100+ years. With a rich market experience in the I&O space, the company has built its widespread presence across the country and internationally through its product portfolio. The organization specializes in providing software solution like NOC, SOC, ITSM, NMS, Asset Management to empower corporations and enterprises to deliver enhanced services to their end-users. About the Role Manage the Government Accounts in respective region. The role entails building long term relationships with C Level executives in customer organizations, partners and build the Infraon brand. Managing and creating the opportunity for Infraon software in 50+ large accounts in the region. Responsibilities Client Relationship Management: -Manage and own Government accounts in the region - Develop and maintain strong relationships with key clients. - Act as the primary point of contact for client inquiries and issues. - Understand client business needs and objectives to provide tailored IT solutions. Business Development: - Identify opportunities for growth within existing accounts. - Develop and execute strategic account plans to achieve sales targets. - Work to onboard new clients. Project Management: - Oversee the delivery of IT projects, ensuring they meet client expectations and are completed on time - Coordinate with project managers and technical teams to address any project-related issues. Strategic Planning: - Develop long-term strategic plans for key accounts. - Monitor market trends and competitor activities to identify new business opportunities. Performance Management: - Track and report on key account performance metrics. - Conduct regular reviews with clients to ensure satisfaction and address any concerns. - Implement corrective actions as needed to improve client relationships and project outcomes. Team Collaboration: - Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to client management. Basic Qualifications 5-10 years experience in selling software solution, IT Networking products(Router / Switch / FW / servers) in Enterprise and BFSI accounts Strong knowledge of procurement processes, including tenders, RFPs, and compliance. Experience in a results-driven environment with external customer interaction. Metrics-driven with the ability to manage business operations by numbers. Excellent written and verbal communication, presentation, and negotiation skills. Active listening skills with a consultative and solutions-oriented approach.

Job Summary: We are seeking a highly skilled AIOps Consultant with expertise in IT Service Management (ITSM) and IT Operations Management (ITOM). The ideal candidate will have hands-on experience in AI/ML, deep learning (DL), and Generative AI (GenAI) to drive automation and intelligence in IT operations. The consultant will be responsible for architecting, designing, and implementing AI-powered solutions for Event Management ie Event correlation, Root cause analysis, Event Noise reduction, Event Remediation Incident Management ie Incident triage, Similar incident match, and automated knowledge management, GenAI LLM Fine tuning and Functional Tool expertise. Key Responsibilities: Event Management & Correlation: Implement AI/ML/DL-driven event correlation to detect patterns and reduce redundant alerts. Develop event root cause analysis (RCA) models to identify and predict failure points. Apply AI techniques to minimize noise in event management systems. Incident Management & Resolution: Develop AI/ML models for intelligent incident triage and prioritization. Implement Retrieval-Augmented Generation (RAG) for dynamic incident resolution. Enable similar incident search to improve resolution times and reduce redundant tickets. Automate knowledge base (KB) recommendations for open incidents. Auto-attach resolved incidents to ongoing cases for reference and faster resolution. Build AI models for SLA breach prediction and proactive incident resolution. Generative AI & Custom LLM Development: Fine-tune open-source small LLMs (1.5B/3.5B parameters) to integrate application APIs from Swagger documentation. Enable chat-based configuration, reporting, and querying of application data using function tools. Design conversational AI models for ticket workflow configuration based on user inputs. Architecture & Solution Design: Take ownership of designing scalable AI-powered solutions for ITOM and ITSM use cases. Collaborate with cross-functional teams to integrate AI models into existing ITSM/ITOM platforms. Ensure AI models are optimized for performance, accuracy, and scalability. Define best practices for AI/ML model deployment, monitoring, and continuous improvement. Required Skills & Qualifications: Bachelors or Master s degree in Computer Science, Data Science, AI/ML, or a related field. 10+ years of experience in IT Operations, AIOps, ITSM, and ITOM domains. Strong expertise in AI/ML, deep learning (DL), and Generative AI. Hands-on experience with event correlation, incident management, and AI-driven IT automation. Experience with LLM fine-tuning, RAG-based models, and API integrations. Proficiency in Python, TensorFlow/PyTorch, NLP, and machine learning frameworks. Strong understanding of ITSM tools (ServiceNow, BMC Remedy, etc.) and observability platforms. Excellent problem-solving, analytical, and communication skills. Preferred Qualifications: Experience with cloud platforms (AWS, Azure, GCP) for AI/ML model deployment. Knowledge of ITIL framework and best practices in ITSM/ITOM. Familiarity with MLOps for model lifecycle management. Experience in building AI-powered chatbot solutions. Why Join Us Opportunity to work on cutting-edge AI solutions in IT operations. Exposure to advanced AI/ML techniques and real-world applications. Collaborative work environment with industry experts. Competitive compensation and career growth opportunities.

Company Overview EverestIMS Technologies is a product company founded by a group of technocrats who have been working with each other for over 14 years and have a combined experience of close to 100+ years. With a rich market experience in the I&O space, the company has built its widespread presence across the country and internationally through its product portfolio. The organization specializes in providing integrated IT solutions to empower corporations and enterprises to deliver enhanced services to their end-users. Experience Needed And Experience Offered: - Provide comprehensive support throughout the sales cycle to drive opportunities. - Deliver tailored presentations on EverestIMS products. - Develop new presentations for sales and software consultants. - Explain product capabilities, limitations, and implementation strategies. - Actively participate in sales calls involving complex requirements. - Identify and develop innovative solutions to customer needs. - Write trial plans for prospective clients, provide support during trials, and monitor progress. - Provide demonstrations and presentations for EverestIMS Seminars and Tradeshows. - Research, compose, and deliver responses to RFQs and RFIs, interacting with clients to clarify requirements. - Review RFP responses and install solutions at client sites as part of proof of concept or pilot projects. What We Seek: - Ability to effectively communicate technical and business information to diverse audiences. - Experience in presales, preferably in IT product companies. - Value-based consultative approach, capable of articulating the value of EverestIMS solutions. - Broad awareness of clients requirements and emerging trends. - Strong analytical and problem-solving skills. - Excellent interpersonal and relationship-building skill

Company Overview EverestIMS Technologies is a product company founded by a group of technocrats who have been working with each other for over 14 years and have a combined experience of close to 100+ years. With a rich market experience in the I&O space, the company has built its widespread presence across the country and internationally through its product portfolio. The organization specializes in providing integrated IT solutions to empower corporations and enterprises to deliver enhanced services to their end-users. We are seeking a Team Lead/associated software architect, Software Development, who leads a team of skilled developers and delivers our next gen products Technical Stack -Python 3.x -Django -Angular 14+ -Mongo DB -RabbitMQ, Celery, Redis, Websockets -Understanding of Cloud platform Azure and AWS platform FaaS programming (Lambda), API Gateways, Auto scaling etc. Responsibilities: -Provide technical leadership to teammates through coaching and mentoring -Leading software design/code reviews to ensure quality and adherence to company standards -Establish best practices and habits will help the team maintain high standards for the quality of its software -Define development specifications and identify system modifications required to meet performance objectives -Identify and encourage areas for growth and improvement in software development -Collaborate with other software developers, product owners, software -Architects and UX/UI Designers to plan, design, develop, test, and maintain -Web-based SaaS business applications built on Python, Django, Angular, RabbitMQ, Celery, Redis, Websockets and other similar web technologies -Support department capacity planning and project resource scheduling -Ownership, creation, and administration of designated departmental procedures -Make important decisions on your own to guarantee that all efforts are implemented successfully -Actively participate in backlog grooming and take ownership of sprint-related activities -Conduct code reviews from pull requests and build/modify CI/CD Pipelines Qualifications: -Bachelors degree in Software Engineering or Computer Science or equivalent combination of education and relevant experience -More than 3 years of experience as a team lead and 5 years of experience in software development -Strong understanding of software development principles and e xcellent experience working collaboratively in an agile process environment. -Deep knowledge and experience in Python , Django, Angular -Excellent database skills Mongo DB - Experience working with Angular 14+ Solid Experience in HTML5, CSS and JavaScript/Typescripts -Familiarize with Linux, Nginx, Gunicorn -Experience building and consuming RESTful API web services -Experience building multi-tenanted platforms -Experience modernizing software patterns and platforms -Experience working with Azure Tools/Services and CI/CD Pipelines -Knowledge of containerization and Mobile Development is an asset -Strong communication skills