Regional Operations Manager

Key Responsibility

1. Operational Leadership & Quality Control

Oversee day-to-day operations across properties to ensure smooth, consistent service and adherence to company standards.

Conduct regular audits and site inspections to monitor cleanliness, guest satisfaction, safety, and SOP compliance

Act on guest feedback and complaints swiftly, implementing corrective actions where needed .

2. Cost Management & Financial Planning

Develop, manage, and monitor budgets (P&L, forecasts, par stock, F&B costs, utilities, labor).

Identify cost-saving opportunities without sacrificing service quality

Prepare regular financial reports for senior management and drive revenue growth strategies

3. Strategic Planning & Performance Improvement

Set regional targets (occupancy, ADR, guest satisfaction, revenue) and track progress.

Develop and implement business and yield management strategies, analyzing market trends to optimize pricing and positioning

Liaise with marketing to develop local promotions and partnerships.

4. Leadership & Talent Development

Supervise and mentor property-level Managers (front of house, F&B, housekeeping, etc.), with formal performance reviews and development plans

Plan and execute training programs to ensure high service standards and regulatory compliance

Drive a high-engagement team culture and succession planning.

5. Stakeholder & Vendor Relations

Build and manage relationships with owners, suppliers, travel agencies, and regional/corporate stakeholders

Conduct vendor performance reviews and negotiate contracts to secure quality products and services.

6. Compliance, Safety & Risk Management

Ensure full compliance with all relevant health, safety, security, and local regulations.

Perform regular safety audits, fire‐walks, and emergency preparedness drills.

7. Travel & On-site Presence

Frequent travel to properties is a must to ensure hands-on management and direct engagement with teams.

Job Type: Full-time

Pay: ₹27,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person