Recruitment Account Manager

Job Summary:

Account Manager

Key Responsibilities:

Client Relationship Management

• Act as the primary point of contact for assigned client accounts, ensuring seamless communication and service delivery.
• Develop deep understanding of client businesses, hiring needs, and industry trends.
• Build and nurture strong, long-term client relationships to generate repeat business.

Team Leadership & Performance Management

• Lead, mentor, and motivate a team of recruiters to achieve collective hiring and revenue targets.
• Allocate mandates effectively across the team and ensure efficient process management.
• Conduct regular performance reviews and implement improvement plans where necessary.

Business & Revenue Management

• Own revenue targets for assigned accounts and ensure consistent achievement of monthly, quarterly, and annual goals.
• Drive business expansion opportunities within existing accounts and identify upselling/cross-selling potential.
• Monitor key financial metrics including profitability, billing cycles, and payment timelines.

Recruitment Delivery Excellence

• Ensure high-quality and timely delivery of executive search mandates.
• Oversee sourcing strategies, candidate engagement, and interview process management.
• Maintain high standards of candidate experience and employer branding for clients.

Market Intelligence & Strategy

• Stay updated with industry developments, compensation benchmarks, and talent trends.
• Provide consultative insights to clients regarding talent availability, hiring challenges, and market competition.
• Collaborate with leadership to design and implement strategic initiatives for business growth.

Key Performance Indicators (KPIs)

• Achievement of

  team revenue targets

  .
• Excellent

  communication, negotiation,

  and stakeholder management abilities

• Client satisfaction scores

  and repeat business.

• Recruiter productivity

  (mandates closed, CVs shortlisted, conversion ratios).
• Timely delivery of mandates and

  quality of hires

  .
• Growth of account portfolio through upselling and referrals.

Qualifications & Skills

• Graduate / Postgraduate in HR, Business, or related field.
• 6–10 years of experience in recruitment, executive search, or HR consulting, with at least 2–3 years in a leadership role.
• Strong track record of managing client accounts and achieving revenue targets.
• Excellent leadership, communication, and negotiation skills.
• Ability to manage multiple stakeholders and mandates in a fast-paced environment.
• Strong analytical and problem-solving capabilities.

Interested applicants can apply directly through LinkedIn