1806 Quality Monitoring Jobs - Page 10

- Strong exposure to international voice and non-voice processes (US/UK/ Shifts) The candidates must have worked on Quality tools like 1. Quality Governance 2. Review and Audits 3. Kaizen 4. Root Cause Analysis 5. Fish bone Analysis 6. DMAIC

Responsibilities: Conduct quality checks on raw materials & finished products Perform quality analysis & inspections Monitor product quality throughout production process Ensure compliance with quality standards and SOPs. Provident fund Health insurance

Role - Quality Auditor Contract - 6months on CIEL PAYROLL Budget- As Per Industry Norms Shift- Rotational Wok mode- 6 days (5 days WFO & 1 day WFH) Key Responsibilities 1. Quality Assurance (QA) Sales Pre-Live Audits: Conduct comprehensive, meticulous audits of event listings and (including content, imagery, date/time, venue details, and pricing tiering) before publishing to ensure 100% accuracy and adherence to brand and legal guidelines. Content Standardization: Enforce strict standardization rules across all event metadata to ensure seamless searchability and superior customer experience. Dynamic Quality Checks: Monitor live events for last-minute changes (venue shifts, cancellations, res...

Looking for a General Manager – Production (Apparel/Men’s Wear) to handle end-to-end production from sampling to shipment, team & vendor management, quality control, and on-time order execution. Salary: 70K–80K/month.Products-www.overlaysnow.com

Outright Systems Private limited is looking for Quality Analysts to join our dynamic team and embark on a rewarding career journey Conduct quality assurance tests on products and services. Develop test plans and cases. Identify defects and ensure they are resolved. Collaborate with development teams to improve quality. Document test results and provide feedback. Ensure compliance with quality standards and procedures. Continuously improve testing processes and methodologies. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer ...

Multi-disciplinary site construction Quality process Quality process in Cement infrastructure plants - Piling, Cement Silos, Ball Mills etc Monitor & control execution of office and utility buildings, roads, bridges, PEB etc Inspection & Surveillance

Job Description: Must have knowledge of different AC and DC loads and its power supply system Must have knowledge of different electrical components and instruments Ability to solder different electrical components Ability to learn and work on various measurement tools/instruments Ability to make test procedure for different products Ability to create different testing setups as per products need Required Skills & Qualifications: Field: ITI / Diploma / B.Tech. / B.E. / M.Tech. / M.E. in Electrical & Electronics Engineering / Electrical Engineering / Electronics & Communication Engineering / Power Electronics Engineering / B.Sc / M.Sc. Computer Skills: Having knowledge of M.S. Office Experien...

SUMMARY Retail Sales Associate Position : Retail Sales Associate Location : Amritsar Our client, a leading apparel brand and multinational conglomerate headquartered in the UAE, is seeking male candidates to join as Retail Sales Associates. Key Responsibilities: Customer Engagement Compliance with grooming standards Warmly welcome and greet customers Utilize standard phrases during customer interactions Introduce oneself and offer a shopping bag to every customer Assist customers in locating the right products within the store Provide necessary support to customers Communicate product range, new innovations, and store promotions/offers to customers Share customer and merchandise feedback wit...

As a Key Account Manager (KAM) in this role, you will be responsible for developing, managing, and growing key hospital and healthcare client accounts for housekeeping, infection prevention, and facility management services. Your main focus will be on building long-term relationships with hospital administrators, procurement teams, and facility heads to ensure service excellence, contract compliance, and revenue growth. Key Responsibilities: - Identify and target potential hospitals and healthcare institutions for housekeeping, infection prevention, and facility management services. - Generate leads, prepare proposals, and conduct technical presentations to decision-makers. - Conduct site su...

Key Responsibilities: Monitor and evaluate inbound and outbound calls to assess communication quality, accuracy, and adherence to process guidelines. Identify training needs and provide actionable feedback to team members to improve performance. Develop and implement quality assurance standards and processes. Collaborate with operations and training teams to drive process improvement initiatives. Maintain detailed reports and dashboards of quality audits. Conduct calibration sessions with team leaders to ensure consistency in quality scoring. Track trends, share insights, and suggest corrective measures for performance enhancement. Required Skills & Qualifications: Bachelors degree in any fi...

Key Responsibilities: Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations. Provides relevant information Facility tour | procedure | medical management | financials transparently to build the relationship. Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation. Based on the customer profile, up-sell and cross sell. If financial assistance required, coordinate with concerned authority. Deposit details & payment terms to be clarified to the patient. C...

Role & responsibilities: Design, develop and deliver training modules for new hires (induction) and for existing telesales agents (refresher training) covering process, selling techniques, call scripts, objection handling, upselling/cross-selling, CRM usage. Create training materials: slide decks, manuals, job aids, role-plays, mock calls, assessments. Conduct classroom training, virtual training, one-to-one coaching, on-the-floor shadowing and call monitoring. Monitor and evaluate trainee performance through call monitoring, quality audits, metrics (e.g., conversion rate, call handle time, first-call resolution, customer satisfaction). Provide feedback and improvement plans. Collaborate wit...

Responsibilities: * Lead quality initiatives * Ensure compliance with standards * Monitor supplier performance * Manage corrective actions * Develop & implement quality plans Marriage & childbirth gifts Food allowance Over time allowance Travel allowance House rent allowance Employee state insurance Health insurance Accidental insurance Annual bonus Provident fund

Role & responsibilities To ensure field performance and customer satisfaction by analyzing product issues, leading service quality improvement, and driving corrective and preventive actions across all functions. Key Responsibilities: • Monitor field complaints and warranty data; perform root cause analysis and coordinate countermeasures. • Support service team for failure analysis, parts testing, and technical feedback to design & production. • Define and track product reliability metrics (MTBF, failure trends, warranty cost). • Establish feedback loops between field, manufacturing, and suppliers for continuous improvement. • Ensure customer satisfaction through prompt issue resolution and t...

Job Summary The SME-RCM Customer & PT Services role is pivotal in ensuring seamless customer service operations within our organization. With a focus on payer domain expertise the candidate will utilize their skills in MS Word and MS Excel to enhance service delivery. This hybrid role requires a proactive approach to managing customer interactions and improving service efficiency during day shifts. Responsibilities Oversee customer service operations to ensure high-quality interactions and satisfaction. Utilize MS Word and MS Excel to create and manage reports that track service performance. Collaborate with team members to identify areas for improvement in customer service processes. Analyz...

Lead, motivate, and manage a team of international voice process executives to achieve performance targets.

Job Responsibilities: Team Management: Drive high levels of employee engagement (include Daily, weekly, monthly team connects) to enable high retention and satisfaction rates. Help manage team work life balance through efforts on leave planning and rostering. Communicate effectively within & with team members & escalate issues to the management for timely resolution. Continuously manage performance through timely and effective feedback and coaching. Partner with Recruiting and Training functions to help improve the quality of incoming talent. Operations & Delivery: Manage team production and conduct process Quality monitoring. Manage work assignment allocation & review of work list. Encourag...

Role & responsibilities Implement and maintain the project's Quality Assurance & Quality Control procedures as per company standards and project requirements. Conduct regular inspections and testing of construction materials and workmanship at the site. Prepare and maintain QA/QC documentation such as Inspection Test Plans (ITP), Checklists, Method Statements, and Quality Reports. Coordinate with site engineers, contractors, to resolve quality issues. Ensure material approvals, calibration certificates, and test reports are in compliance with standards. Supervise third-party and in-house testing activities for concrete, steel, aggregates, etc. Maintain records of non-conformance reports (NCR...

About The Role Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Job Summary: We are looking for a detail-oriented and analytical Quality Analyst to assess the quality of processes, services, or products and ensure they meet established standards. The ideal candidate will have strong analytical skills, a keen eye for detail, and the ability to identify process gaps, provide insights, and recommend improvements to enhance overall performance and customer satisfaction. Key Responsibilities: Conduct regular audits, inspections, and quality checks across processes, products, or customer interactions. Monitor and evaluate team performance based on defined quality metrics and KPIs. Identify trends, process gaps, and areas for improvement and share feedback with...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...