242 Quality Compliance Jobs - Page 4

Role & responsibilities: Develop & Implement Quality Systems: Establish and maintain Good Manufacturing Practices (GMP in production. Ensure adherence to ISO, FCO 1985 or other industry-specific standards. 2. Regulatory Compliance & Documentation: Maintain SOPs, work instructions, and quality manuals. Ensure compliance with local and international agricultural regulations. 3. Supplier & Raw Material Quality Control: Conduct supplier audits and verify incoming raw materials for quality. Approve suppliers based on quality and safety standards. 4. Process Monitoring & Continuous Improvement: Identify process deviations and implement corrective actions. Conduct risk assessments and root cause analysis for quality issues. 5. Training & Awareness: Train employees on quality control procedures and best practices. Conduct internal audits to evaluate compliance. 6. Inspection & Testing: Perform physical, chemical testing on raw materials, in-process, Packaging material and final products. Use lab instruments (e.g., AAS, spectrophotometers, moisture analyzers, pH meters) to assess quality. 7. Sampling & Analysis: Implement statistical quality control methods (SPC) for monitoring trends. Conduct sensory evaluations for taste, texture, and appearance (for consumable agricultural products). 8. Non-Conformance & CAPA Implementation: Investigate customer complaints and non-conformities. Implement Corrective and Preventive Actions (CAPA) to address recurring issues. 9. Product Release & Traceability: Approve batches before dispatch based on quality parameters. Maintain batch records for traceability in case of recalls. Preferred candidate profile: Qualifications & Skills Required: Education: Masters degree in agriculture, Food Technology, Chemistry (organic/inorganic) , Metallurgy or a related field. Experience: 2–5 years of experience in QA/QC within the agriculture, food processing, or agrochemical sector. Technical Skills: Knowledge of GAP, GMP, FCO, ISO 9001:2015, and other relevant standards. Experience in laboratory testing methods and data analysis. Familiarity with ERP systems for quality documentation. Soft Skills: Strong analytical and problem-solving abilities. Effective communication and teamwork skills. Attention to detail and proactive approach to quality improvements. Additional Requirements: Willingness to work in shifts.

Analysis of RM/PM, in process, finished product, stability samples by using HPLC, GC, UVFTIR, etc. & QC Instruments calibration, Maintain the GLP/GMP in laboratory, Compliance to regulatory requirement for MHRA, TGA, Health Canada, PDMA Japan .

Role & responsibilities Contact new candidates for evaluation based on the guidelines provided Schedule training session with the candidates Conduct training for the candidates to ensure smooth onboarding Audit the work and provide feedback Create and update training content Preferred candidate profile Good communication skills Attention to details Operations management Training and development Ability to perform repetitive tasks with minimum errors

To review validation master plan of the plant and comply with the validation requirements of various regulatory authorities and customers. To review the process validation/ cleaning validation qualification protocols. To review SOPs, batch manufacturing and packing records, specifications, and test methods of the products. To monitor, control and review deviations, change controls, out of specifications may occur at all stages of storage, dispensing, manufacturing, packing, testing and distribution. To ensure issuance, control, distribution, storage, retention and destruction of quality documents and corporate guidelines as per Food safety Quality management system. To ensure that all critical equipment and utilities that are used to manufacture the product are under qualified status, calibrated and are under routine preventive maintenance program. To ensure proper investigation of market / customer / regulatory complaint by root cause analysis, corrective actions and ensure effective implementation of CAPA initiatives, close the complaints, send responses to the complainants, and verify effectiveness of CAPA periodically. To evaluate batch records, COAs and release finished products for sale. To ensure that, all the operations are carried out are as per GMP and laid down procedures, that each production batch complies with the provisions of Food safety standards (FSS) act and other legal, customer and regulatory requirements. To ensure compliance to the regulatory, customer, legal requirements and face audits and comply non-conformities observed during the audits. To ensure compliance to the current ISO 9001, DC Act, FSS Act 2006, FSSC 22000 (including HACCP), FAMI-QS, WHO-GMP and other customer and regulatory requirements. To carry out self inspections and ensure compliance to the audit observations of manufacturing, testing, warehousing facility. To ensure completion of APRs of products and take appropriate actions in case of deviations. Recommendation to recall approving authority on product recall, review, and disposition of recalled and returned goods. Handling of online and in process rejections and take appropriate actions to avoid the recurrences and disposition. To co-ordinate with CQA for up gradation in the SAP systems as per any changes or new product at Mahad site. To monitor stability of products, control sample storage and compilation of analytical reports and take appropriate action in case of failures. To identify and provide resources with co-ordination with other departments to carry out quality functions effectively. To liaison with regulatory authority for new product permissions, licenses and renewals, certificates, and approvals. Ensuring implementation and execution requirements of food regulations for export market (US)-21 CFR Part 110 111. Ensuring avoidance of breach of data integrity at all the levels. Ensuring implementation of effective sanitation activities at all the levels. Imparting required training to shop floor personnel. Adherence to the requirements of EHS norms. To raise the PR for procurement of miscellaneous items, external trainings, certification fees and capex related items. To sign the Excess Material Requisition, LRA notes, BMR return notes and other QMS documents in absence of Head- QA. To perform MSC2N transactions in SAP. Review of Change Control, Deviation, CAPA in trackwise. Implementation and execution of various initiatives as are suggested by corporate functions (SEEDS, Learning university, Quality mindset). SOP, BMR/BPR, layouts, STP review and approval in ENSUR system. To conduct vendor audits for RM/PM. To lead and guide the IPQA team for shopfloor activities. To set, review and evaluate KRA of reportees. To share the RR nominations of team members on quarterly basis. To identify and implement the OE projects. Patient/ Customer centricity. Qualifications B. Pharm/ M. Pharm

Perfora is a unique and innovative brand that is disrupting the oral care category. Within 3 years, Perfora has carved out a strong brand name in the oral care space and is the largest digital-first oral care brand. Our vision is to improve oral hygiene for millions of Indian consumers. We are looking for a proactive and detail-oriented Packaging Manager to lead and manage all aspects of packaging across our product portfolio. This role is critical to ensuring the timely development, quality, compliance, and availability of packaging materials. The ideal candidate will work cross-functionally with design, marketing, procurement, R&D, and supply chain teams to ensure packaging is aligned with brand aesthetics, functional requirements, and cost targets. Responsibilities 1. Packaging Development & Execution Lead end-to-end packaging development for new product launches and existing product enhancements. Collaborate with product development and R&D teams to determine packaging feasibility, material compatibility, and functionality. Work with external vendors to source, prototype, and test new packaging materials and structures. Ensure packaging meets sustainability goals, shelf-life requirements, and regulatory compliance. 2. Artwork & Design Coordination Manage the artwork approval process across departments (Legal, Marketing, Product). Maintain version control and ensure regulatory declarations are up to date. 3. Vendor Management & Onboarding Identify, evaluate, and onboard new packaging vendors for materials like cartons, labels, bottles, jars, tubes, shrink sleeves, etc. Negotiate commercial terms, develop SLAs, and build strong relationships with key packaging suppliers. Continuously assess vendor performance on quality, cost, timelines, and service. 4. Inventory & Procurement Coordination Collaborate with the supply chain and procurement teams to ensure optimal stock levels of all packaging SKUs. Monitor packaging inventory across manufacturing locations and third-party units to avoid stockouts or overstocking. 5. Quality & Compliance Ensure all packaging materials meet internal quality standards and applicable regulatory requirements. Drive root cause analysis and corrective actions for packaging-related quality issues in production or the market. Requirements Bachelor s degree in Packaging Technology 3-5 years of experience in packaging management, preferably in the FMCG industry. Strong knowledge of various packaging materials (plastic, paperboard, laminates, etc.) and printing processes. Experience in artwork development, quality assurance, and vendor sourcing. Excellent project management, negotiation, and cross-functional collaboration skills. Strong attention to detail and the ability to manage multiple SKUs in a fast-pace About Perfora: Perfora is co-founded by Jatan Bawa and Tushar Khurana who cumulatively have more than 10+ years of experience across consumer internet and consumer brands. They met in 2016 on a train journey named Jagriti Yatra and have known each other since then. Perfora is backed by marquee institutional investors like RPSG Capital Ventures, and Sauce.VC , Lotus Herbals Family Office, Ship Rocket Ventures, and celebrated entrepreneurs. The brand believes in adding value to the lives of everyday consumers and is conscious of its impact on the environment. You can read more about the brand on the website - www.perforacare.com Perfora is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for an experienced and detail-oriented Quality Assurance (QA) professional to oversee and maintain the quality management system and ensure compliance with statutory and customer standards. Responsibilities: Prepare and maintain all quality manuals, process documents, and standard operating procedures (SOPs). Review and approve process, quality control, maintenance manuals, and batch/lot releases. Investigate deviations, failures, non-conformances, out-of-specification results, and customer complaints; implement corrective and preventive actions (CAPA). Ensure calibration and maintenance of all instruments and test equipment used for inspection and testing. Ensure compliance with statutory and regulatory standards such as ISO and other applicable guidelines. Oversee validation of processes, analytical methods, and equipment, and review validation reports. Approve analytical reports for finished products, ensuring conformity to standards and customer specifications. Maintain proper control over the use of product labels in line with statutory requirements. Ensure proper inspection and test status of all materials in accordance with laid-down procedures. Conduct internal audits for quality systems, monitor corrective actions, and ensure closure. Conduct training programs to enhance quality awareness among staff. Desired Candidate Profile: Proven experience in quality assurance/quality control in [insert industry, e.g., pharma, FMCG, etc.]. Strong knowledge of quality management systems, ISO standards, GMP/GLP compliance. Excellent problem-solving, analytical, and communication skills. Ability to lead internal audits and drive a culture of quality compliance.

Role & Responsibilities: - Develop and implement quality control and quality assurance programs to ensure compliance with industry standards, customer specifications, and company policies - Oversee all quality-related activities, including inspections, testing, documentation, and record-keeping - Analyze data and generate quality reports to identify trends, root causes of defects, and opportunities for process improvements - Collaborate with production, engineering, and procurement teams to resolve quality issues and implement corrective actions - Conduct audits and inspections of raw materials, in-process work, and finished products to verify conformance to requirements - Train and provide guidance to quality control inspectors and production personnel on quality procedures and best practices - Maintain certifications and approvals related to quality management systems (e.g. ISO 9001) - Ensure the plant's quality management system is effectively implemented and continuously improved - Serve as the primary point of contact for customers and regulatory bodies on quality-related matters - Participate in the development of quality objectives, quality policies, and quality management plans Preferred candidate profile - Bachelor's degree in engineering or a related technical field - Minimum 14-15 years of experience in a quality management role, preferably in the precast concrete or construction materials industry - Strong understanding of quality control principles, statistical process control, and quality management systems - Excellent problem-solving, analytical, and decision-making skills - Ability to read and interpret engineering drawings, specifications, and technical documents - Proficient in the use of quality management software and data analysis tools - Excellent communication and interpersonal skills to work effectively with cross-functional teams - Knowledge of relevant industry standards, regulations, and quality certifications - Must have work in Lean Six sigma methodology and implementation of methodology.

Responsible for procurement of busduct components, vendor development, cost control, negotiation, and ensuring timely delivery. Must have strong technical knowledge and experience in electrical systems and supply chain management.

Overseeing the quality assurance function at our manufacturing sites located in Baddi & Rudrapur. Ensure that all products manufactured at the sites adhere to the required quality standards, regulatory requirements, and internal procedures. Required Candidate profile M.Sc/B.Pharm/M.Pharm 12+ year QA experience in a regulated pharma/CDMO environment Strong knowledge of cGMP, ICH & regulatory guidelines Hands-on experience in audits, documentation, quality systems

The Senior Engineer Pen Packaging Assembly Line is responsible for overseeing day-to-day operations of both automatic and manual packaging lines , ensuring productivity, quality, and safety standards are consistently met. The role requires hands-on leadership in a production environment predominantly staffed by female operators , focusing on line balancing, output improvement, people management, and process compliance. Tasks & Responsibilities Production Planning & Execution – Monitor daily packaging output against targets and ensure smooth running of all lines. Coordinate material availability and shift planning to meet delivery schedules. Line Balancing & Process Optimization - Implement best practices for balancing work content across manual and auto-packaging stations. Continuously identify and eliminate process bottlenecks to improve throughput. Analyze time studies and optimize work allocation to ensure smooth flow and minimal idle time. Support introduction of productivity tools (e.g., poka-yoke, SMED) to reduce downtime. Team Supervision & People Management Supervise a workforce with majority female operators, ensuring engagement, discipline, and performance. Provide on-the-job training and skill-building for line operators and setters. Quality & Compliance Ensure all packaging activities comply with quality standards, visual inspection criteria, and documentation protocols. Conduct root cause analysis for packaging-related quality issues and implement corrective actions. Maintenance & Machine Coordination Coordinate with maintenance for timely machine servicing, breakdown response, and changeovers. Ensure basic equipment upkeep is followed by operators. Reporting & Documentation Maintain shift reports, rejection logs, downtime data, and operator performance tracking. Support audits and monthly performance reviews. Problem Solving Complexity The role involves managing a mix of automatic and manual packaging lines where day-to-day issues such as line balancing, minor machine stoppages, quality deviations, and operator challenges must be addressed promptly. While standard operating procedures are in place, the engineer is expected to make quick decisions, troubleshoot recurring problems, and coordinate with cross-functional teams for resolution. Problem-solving requires practical knowledge of packaging processes, people management, and root cause analysis to ensure minimal disruption to production. EDUCATION/CERTIFICATIONS B.E. / B.Tech in Mechanical / Industrial / Production Engineering • Any Engineering Graduates Work Experience 10 to 12 years SKILLS/COMPETENCIES Required: Strong communication, leadership, and shopfloor coordination skills Proven ability to manage both automatic and manual packaging lines , with experience supervising shopfloor teams. Working knowledge of basic SAP transactions, MS Excel, and production reporting tools. Preferred: Female candidates with hands-on shopfloor experience and leadership potential are strongly encouraged to apply , in alignment with our diversity and inclusion objectives.

We are looking for a highly skilled and experienced Regional Manager to lead our Internal Control and Quality team in Gorakhpur. The ideal candidate will have 5-10 years of experience in the banking industry, with expertise in internal control, quality assurance, and credit function management. Roles and Responsibility Conduct structured and periodic investigations to ensure process adherence in microfinance branches. Gather field intelligence and customer insights from a team of quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against observations highlighted by the quality team. Take disciplinary action against deviant behavior or deliberate process lapses. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Job CA / MBA Finance degree. Minimum 5 years of experience in internal control, quality assurance, or a related field. Possess strong knowledge of internal control principles, quality assurance methodologies, and credit function management. Demonstrate excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong leadership and team management skills are required. Experience in managing credit functions for micro enterprise loans is preferred. Willingness to conduct market research as needed for specific purposes.

We are looking for a highly skilled and experienced professional to lead our Internal Control and Quality team in Noida, responsible for ensuring the highest standards of quality and compliance across our microfinance branches. The ideal candidate will have a strong background in finance and accounting, with excellent analytical and problem-solving skills. Roles and Responsibility Lead the Internal Control and Quality team for the North Zone, ensuring effective implementation of internal controls and quality processes. Execute audits at branches and regions according to the Audit Plan drawn up by the Head Credit. Conduct periodic investigations into process adherence across regions for microfinance branches. Follow up on audit findings and implement corrective actions as per Operations policy, Rules & Regulations. Gather field intelligence and customer insights from a team of quality assurance executives. Ensure 100% quality compliance against observations highlighted by the quality team within a timebound manner. Take disciplinary action against deviant behavior or deliberate attempts to violate processes. Check and ensure branch-level compliances from both administrative and statutory perspectives. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up analysis, while guiding the business team on overdue follow-ups. Coordinate with the corporate office to support business functions regarding reports, TAT, grievances, and project execution. Manage the Credit function for microenterprise loans. Conduct market research when needed for specific purposes. Job CA / MBA Finance qualification with a minimum of 8 years of experience in finance and accounting. Possess strong knowledge of credit underwriting, scorecards, and legal requirements. Demonstrate good understanding of technology and automation. Exhibit excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong leadership and team management skills are required. Experience in managing teams and executing projects is necessary. Understanding of critical attributes of legal and governance requirements is expected. Be well-versed in understanding credit underwriting and scorecards. A graduate degree is also acceptable for this position.

We are looking for a highly skilled and experienced Regional Manager to lead our Internal Control and Quality team in Noida, Sector 51. The ideal candidate will have a strong background in finance and quality control, with excellent analytical and problem-solving skills. This role requires 5-10 years of experience. Roles and Responsibility Conduct structured and periodic investigations to ensure process adherence in microfinance branches. Gather field intelligence and customer insights from a team of quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against observations highlighted by the quality team within specified timelines. Take disciplinary action against deviant behavior or deliberate attempts to violate processes. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Coordinate with the corporate office to support business functions related to reports, TAT, grievances, and project execution. Manage credit function for micro enterprise loans. Conduct market research as needed for specific purposes. Job CA / MBA Finance degree. Strong knowledge of banking operations, financial services, and broking. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively as part of a team. Strong attention to detail and ability to meet deadlines. Experience in managing credit functions and conducting market research.

We are looking for a highly skilled and experienced Regional Manager to lead our Internal Control and Quality team in Hyderabad, Telangana & Madhya Pradesh. The ideal candidate will have 5-10 years of experience in the banking or financial services industry. Roles and Responsibility Conduct structured and periodic investigations to ensure process adherence in microfinance branches. Gather field intelligence and customer insights from quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against quality team observations within specified timelines. Take disciplinary action against deviant behavior or deliberate process lapses. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Job CA / MBA Finance degree with a strong academic record. Minimum 5 years of experience in internal control and quality management. Possess strong knowledge of credit functions, market research, and project execution. Demonstrate excellent communication and interpersonal skills. Ability to work independently and collaboratively as part of a team. Exhibit strong analytical and problem-solving skills. Additional Info The company offers a competitive salary package and opportunities for professional growth and development.

We are looking for a highly skilled and experienced Regional Manager to lead our Internal Control and Quality team in Patna. The ideal candidate will have 11-35 years of experience in the banking or financial services industry. Roles and Responsibility Conduct structured and periodic investigations to ensure process adherence in microfinance branches. Gather field intelligence and customer insights from quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against quality team observations within specified timelines. Take disciplinary action against deviant behavior or deliberate process lapses. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Job CA / MBA Finance degree with a strong academic record. Minimum 11 years of experience in internal control and quality management. Possess strong knowledge of credit functions, micro enterprise loans, and market research. Demonstrate excellent communication and coordination skills. Ability to work effectively with cross-functional teams and support business functions. Strong analytical and problem-solving skills with attention to detail are essential.

We are looking for a highly skilled and experienced Regional Manager to lead our Internal Control and Quality team in Noida, Sector 62. The ideal candidate will have a strong background in finance and quality control, with excellent analytical and problem-solving skills. This role requires a minimum of 11 years and a maximum of 15 years of experience. Roles and Responsibility Conduct structured and periodic investigations into microfinance branches to ensure adherence to processes. Gather field intelligence and customer insights from a team of quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against identified observations within specified timelines. Take disciplinary action against deviant behavior or deliberate process lapses. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Job CA or MBA Finance degree. Minimum 11 years of experience in internal control and quality management. Strong knowledge of financial services, auditing, and regulatory compliance. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively as part of a team. Strong attention to detail and ability to meet deadlines.

We are looking for a highly skilled and experienced professional to join our team as a Regional Manager - Retail MFB - Internal Control & Quality in Visakhapatnam. The ideal candidate will have 6-10 years of experience in the banking or financial services industry, with a strong background in internal control and quality assurance. Roles and Responsibility Monitor and audit quality checks for microfinance, BC portfolio, direct channel, JLG portfolio, and annual grading of microfinance BCs. Conduct structured and periodic investigations into allocated regions to ensure process adherence. Gather field intelligence and customer insights from a team of quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against observations highlighted by the quality team within specified timelines. Take disciplinary action against deviant behavior or deliberate process lapses by recommending to the Disciplinary Committee. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue items. Coordinate with the corporate office to support business functions regarding reports, TAT, grievances, and project execution. Conduct market research when needed for specific purposes. Job CA/MBA Finance degree. Possess strong knowledge of internal control and quality assurance principles. Demonstrate excellent analytical and problem-solving skills. Ability to work effectively in a team environment is essential. Exhibit strong communication and interpersonal skills. Experience in managing and supervising teams is required. Familiarity with regulatory requirements and industry standards is necessary. Proficiency in data analysis and reporting is expected.

We are looking for a highly skilled and experienced Regional Manager to lead our Internal Control and Quality team in Baroda. The ideal candidate will have 11-35 years of experience in the banking or financial services industry. Roles and Responsibility Conduct structured and periodic investigations to ensure process adherence in microfinance branches. Gather field intelligence and customer insights from quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against identified observations within specified timelines. Take disciplinary action against deviant behavior or deliberate process lapses. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Job CA or MBA Finance degree with a strong academic record. Minimum 11 years of experience in internal control and quality management. Possess strong knowledge of credit functions, micro enterprise loans, and market research. Demonstrate excellent analytical, communication, and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong leadership and team management skills are required. Additional Info The company offers opportunities for professional growth and development.

Verify quality materials of Power Transformers. Non-Conformance Report processes. Maintain inspection records functional checks quality plans. Supplier test certificates quality document. Compliances of ISO, IEC customer specific quality standards.

We are looking for a highly skilled and experienced Manager - Internal Control and Quality to join our team in Mumbai. The ideal candidate will have 5-10 years of experience in internal control, quality assurance, and compliance. Roles and Responsibility Conduct structured and periodic investigations to ensure process adherence in microfinance branches. Gather field intelligence and customer insights from quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against quality team observations within specified timelines. Take disciplinary action against deviant behavior or deliberate process lapses. Check and ensure branch-level compliances from an administrative and statutory perspective. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Coordinate with the corporate office to support business functions related to reports, TAT, grievances, and project execution. Manage credit function for micro enterprise loans. Conduct market research as needed for specific purposes. Job CA / MBA Finance qualification is required. Possess strong knowledge of credit underwriting, scorecards, and legal requirements. Demonstrate good understanding of technology and automation. Exhibit excellent analytical and problem-solving skills. Ability to work effectively in a team environment and communicate complex ideas clearly. Strong attention to detail and ability to meet deadlines are essential.

We are looking for a highly skilled and experienced Regional Manager to join our team in Patna. The ideal candidate will have 2 to 7 years of experience in internal control, quality assurance, and retail finance. Roles and Responsibility Conduct structured and periodic investigations into microfinance branches to ensure adherence to processes. Gather field intelligence and customer insights from a team of quality assurance executives. Act as a quality custodian across branches, analyzing reports and suggesting corrective actions. Ensure 100% quality compliance against observations highlighted by the quality team within specified timelines. Take disciplinary action against deviant behavior or deliberate process lapses. Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues. Job CA or MBA Finance degree with a strong academic record. Minimum 2 years of experience in internal control, quality assurance, or retail finance. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent analytical, communication, and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong leadership and team management skills are essential.

Job description: Designation : AVP Business Assurance Reporting To : President Location : Bangalore Overview: In order to support the growth plans, Innoviti is looking to bring on board a Head Of Operations for the large, mid-size and small retailers. Primary focus has to be retention of revenue and prevention of competition entry into customers by strengthening customer interface, deliver world class service levels and build customer advocacy. Getting Innoviti terminals dispatched to regional warehouses, deployed in retail outlets and ecommerce sites across PAN India and running 24*7 support (tele-support and tech. support teams) to make sure we dont lose single transaction to competitor. Key OKRs: Increase Gross Transaction Volume (GTV) per retail outlet. Reduce operational cost by eliminating frequent issues. Duties/ Activities/ Interactions: Understand the underlying levers of Innovitis business and the impact operations makes on those to arrive at a plan for meeting the business goals of the company. Develop a risk framework for the operations team and monitor and mitigate risk. Develop operational OKRs and targets for each and every individual in the operations team aligned with the companys OKRs. Hire, mentor and coach team members to independently and responsibly drive OKRs. Run day-to-day supply chain and customer operations including reviews, escalation management, performance management for supply chain, call centre support and tech. support. Reduce support cost by interacting with engg. team or hardware vendor to improve frequent software issues or hardware issues. Proactive communication to customer (HO and outlet level) about status of open issues to reduce their anxiety. Make sure customers stay engaged till the issues are eliminated. Stay active 24*7 (including week offs and holidays) to make sure team is on track for issues resolutions and target achievements. Travel 5 days in a month across India and meet Head of Operations of retailers to review support metrics. Improve operational processes and performance to meet expectations of customers. Capabilities Handling operations for large retailers present PAN India to single show owners, in a thin margin competitive market. Expert in process improvement and data-based performance assessment. Experience in supply chain management, including inventory, manufacturing, and warehousing. An enriched perspective is desirable e.g. cross-functional business exposure, Internet business exposure, etc. Demonstrated ability of moving deep into issues to guide team into solving them, and extracting oneself rapidly to focus on the larger picture. Demonstrated ability of managing tough customer interactions caused by operational lapses, and building back customer trust through redressal of those. Demonstrated ability of non-tolerance to ethical or performance issues in the team. Values/Drivers: Urgency towards business, hardwork, higher aspirations, passion towards excellence, selfmanagement, and curiosity. Profile: B.E./B.Tech/M.E./M.Tech/MBA from reputed tier 1 or tier 2 colleges only. Proven track record of 10 years+ of running B2B operationsin Retail industry in a leadership position. At least 5 years in a position reporting to the COO or #3 in the organization. A record of creation and growth of relationships with top management in large organizations would be critical.

We are looking for a Partnership Manager to spearhead the onboarding of merchants in the offers/affiliate space. This is a high-impact role where you'll be responsible for sourcing, onboarding, and nurturing relationships with top brands and advertisers. You should bring existing industry relationships, a strategic mindset, and a relentless focus on quality and execution. Key Responsibilities Identify and onboard new merchants/advertisers across key verticals (eCommerce, fashion, food, lifestyle, D2C, etc). Leverage your network to bring in top-tier brands and high-converting offers. Own end-to-end partnership development: outreach, negotiation, onboarding, and go-live. Collaborate with internal tech and operations teams to ensure seamless offer setup, tracking integration, and launch. Maintain high standards of offer quality, compliance, and performance. Help define onboarding processes, partner documentation, and merchant success frameworks from scratch. Continuously evaluate market trends and competitor activity to refine partnership strategy. Ideal Candidate Profile 2-4+ years of experience in the affiliate marketing / performance marketing/ curated offers ecosystem. Proven track record of onboarding brands Strong industry relationships with affiliate managers, D2C brands, or affiliate vendors Excellent communication and stakeholder management skills. A builder mindset ability to set up systems, processes, and relationships from 0-1. Self-motivated, highly organized, and comfortable with fast-paced environments. Bonus Points If You Have Experience launching or scaling an offers program Domain knowledge of offers specific to the Indian market or emerging global geographies. Experience working with cross-functional teams in tech-first companies.

Position: Senior Officer Job Title: Senior Officer Job Grade: Function: Corporate Quality Compliance Sub-function: Complaints Manager s Job Title: Senior Manager-1 Skip Level Manager s Title: Function Head Title: Head of Global Quality Systems Complaints Location: Vadodara No. of Direct Reports (if any) Nil Job Summary Logging of Product Quality Complaints (PQC) in the database (TrackWise). Acknowledge the complaints to the complainants. Providing the response letter to the complainant. Reconciliation of received market complaints. Review of Product Quality Complaint Investigation Reports (India Market). Coordinate with other stakeholders involved in the complaint handling process. Areas of Responsibility Product Quality Complaints Management Travel Estimate Approximately 5% Job Scope Internal Interactions (within the organization) Yes External Interactions (outside the organization) Nil Geographical Scope India Financial Accountability (cost/revenue with exclusive authority) Nil Job Requirements Educational Qualification M. Sc (Life Sciences) / B. Pharm Specific Certification Nil Skills Good Technical Communication Skills, minimum 1 year experience in complaints handling process, candidate should have worked in USFDA work environment. Experience 3-5 years Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).

Role & responsibilities : Site management, QC knowledge, Measurement knowledge for Billing purpose, Handling client, Team work perspective and Reporting Management on a daily basis. Preferred candidate profile : Preference will be given to a field experienced person (minimum 2 to 4 years)