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Quality Analyst

FloorWalk Consultants Pvt. Ltd.

0 years

|

1 - 2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

Apply

Skills Required

audit surveys reports grammar formatting data management metrics documentation tracking reporting calibration training onboarding report writing

Work Mode

Remote

Job Type

Full Time

Job Description

Review, validate, and audit mystery shopping surveys and reports submitted by shoppers.
Ensure reports meet the project-specific quality standards, grammar, formatting, and client-specific guidelines.
Identify and flag inconsistencies, incomplete data, or misleading information in shopper reports.
Provide constructive feedback to shoppers to improve the quality of submissions.
Coordinate with the project management team to ensure timely delivery of quality-checked reports to clients.
Maintain quality metrics and documentation for internal tracking and reporting purposes.
Participate in calibration sessions with internal teams to align on quality expectations and standards.
Assist in shopper training and onboarding by sharing quality best practices and report writing standards.
Continuously suggest improvements in audit templates, rating parameters, and review checklists.
Stay updated with client briefs, industry trends, and evolving project requirements.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Flexible schedule
Health insurance
Leave encashment
Work from home

Work Location: In person

Speak with the employer
+91 7769025460

More Jobs at FloorWalk Consultants Pvt. Ltd.

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FloorWalk Consultants Pvt. Ltd.

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