Join our dynamic team as a MICE Business Development Manager at EaseMyTrip.com. In this pivotal role, you will drive the sales of meetings, incentives, conferences, and exhibitions by crafting customized event solutions and ensuring their successful execution. Your mission will be to expand our MICE business through strategic sales initiatives, exceptional client service, and a deep understanding of the MICE market dynamics. Role & responsibilities: Identify Opportunities : Detect and seize opportunities within the MICE sector to expand market share and revenue. Client Relationships : Forge and sustain solid relationships with new and existing clients, understanding their event needs and expectations. Collaboration : Work closely with the event planning, marketing, and operations teams to ensure seamless execution of events. Site Inspections : Conduct detailed site inspections with potential clients, showcasing our facilities and services. Proposal Development : Create tailored proposals that meet the specific needs of clients while maintaining profitability. Contract Negotiations : Negotiate terms that benefit both the client and the company, ensuring long-term partnership potential. Market Analysis : Stay updated on industry trends and competitor movements to maintain a competitive edge. Sales Goals : Meet or exceed sales targets by effectively managing sales pipelines and forecasts. Reporting : Provide detailed reports on sales activities, event outcomes, and client feedback to optimize future strategies. Industry Presence : Represent EaseMyTrip.com at industry events and conferences, enhancing brand visibility and networking with potential clients. Preferred candidate profile: Educational Background : Bachelors degree in Hospitality Management, Business Administration, Marketing, or a related field. Experience : Minimum 4 years of experience in MICE sales, demonstrating a history of achieving sales targets. Industry Knowledge : Deep understanding of the MICE sector, including key market drivers and operational requirements. Communication Skills : Exceptional verbal and written communication abilities. Negotiation Skills : Strong negotiation skills to secure profitable deals and maintain client satisfaction. Team Collaboration : Experience working collaboratively in cross-functional teams. Project Management : Capability to manage multiple projects simultaneously with meticulous attention to detail. Adaptability : Ability to adapt strategies in response to changing market conditions and client needs. Travel Readiness : Willingness to travel extensively to meet business demands and client needs. Passion for Events : Enthusiastic about creating and delivering outstanding event experiences.

As anAir Ticketing ExecutiveatEaseMyTrip.com, you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies. Customer Support: Assist customers with flight-related queries over calls, emails, or chatsincluding fare details, baggage policies, seat selection, and special requests. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile Experience: 0 to 5 years of experience in air ticketing. Freshers with strong GDS training or travel domain knowledge are welcome. Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred. GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.

As a Back End Developer at EaseMyTrip.com , you will play a crucial role in designing, developing, and maintaining scalable, secure, and high-performance web applications tailored for the travel and eCommerce space. Working alongside cross-functional teams, you will translate complex business needs into elegant backend solutions using modern technologies like ASP.Net Core, C#, SQL Server, MongoDB, and more. This role offers an exciting opportunity to shape user experience from behind the scenes, solve challenging problems, and contribute to building world-class travel technology products. Key Responsibilities Backend Development: Design and develop robust, scalable, and secure backend services using ASP.Net, ASP.Net Core, C++, and C# API & Service Creation: Create RESTful APIs and web services with JSON payloads to power frontend and mobile applications. Architecture & Code Translation: Convert complex functional and technical requirements into clean architecture, modular code, and reusable components. Cross-Team Collaboration: Work closely with product managers, designers, and frontend teams to ensure seamless integration and feature delivery. Performance & Scalability Optimization: Build low-latency, high-availability applications optimized for large-scale traffic and seamless user experiences. Security & Data Protection: Implement data protection mechanisms, secure coding practices, and comply with best-in-class security protocols. Code Quality & Reviews: Write reusable, testable code and participate in regular code reviews to ensure adherence to performance and coding standards. Issue Debugging & Production Support: Identify and resolve production-level issues with agility and precision to maintain system integrity and uptime. Deployment & Release Management: Manage feature and patch deployments across development, QA, and production environments, ensuring smooth release cycles. Documentation & Engineering Practices: Write technical documentation and contribute to improving engineering practices, tools, and processes within the team. Preferred Candidate Profile: Technical Experience: Minimum 3 years of backend development experience, particularly in ASP.Net, C#, C++, and IIS environments. Database Skills: Proficient in SQL Server, with exposure to NoSQL databases like MongoDB. Able to manage schema changes and optimize queries. Web & API Development: Experience in building scalable web services and RESTful APIs with JSON handling. Familiarity with WebSockets and Node.js is a plus. Front-End Integration: Understanding of responsive design principles, HTML5, CSS3, and JavaScript frameworks such as Angular is advantageous. Cloud & DevOps: Experience with cloud platforms (especially Google Cloud) and CI/CD deployment practices is a strong plus. Coding & Architecture Skills: Strong grip on data structures, algorithms, software design patterns, and clean coding practices. Security Knowledge: Well-versed with application security concepts, data protection, and secure development life cycles. System Design: Capable of architecting full systems from scratch with a focus on modularity, performance, and maintainability. Team Collaboration: Effective communicator and team player, capable of working in fast-paced agile environments. Adaptability & Problem Solving: Quick learner, resourceful, and analytical, with strong debugging and troubleshooting abilities.

The Performance Marketing Specialist at EaseMyTrip is a pivotal role focused on maximizing the digital footprint and customer acquisition through targeted advertising and strategic marketing. This individual is tasked with the creation, execution, and optimization of a comprehensive performance marketing strategy. The specialist will manage campaigns across multiple digital platforms, continuously analyze performance data, and adapt strategies to enhance efficacy and ROI. This role demands a high level of analytical prowess, creativity, and adaptability to stay ahead of market trends and leverage emerging technologies for marketing advantages. Role & responsibilities: Strategy Development : Formulate a robust performance marketing strategy and oversee its execution to ensure maximum visibility and customer acquisition. Channel Management : Plan and manage marketing campaigns across various digital channels such as Google Ads, Bing Ads, and social media platforms (Facebook, Instagram, LinkedIn, Twitter). App Marketing Focus : Enhance app visibility and user engagement through targeted in-app marketing strategies and campaigns. Data Analytics : Utilize Google Analytics and Google Tag Manager to gather insights, analyze campaign performance, and optimize strategies based on data-driven decisions. Budget Oversight : Manage and allocate budgets efficiently across different marketing channels to maximize ROI and minimize cost per acquisition (CAC). Campaign Optimization : Continuously test and optimize marketing campaigns to ensure the achievement of key performance indicators and conversion goals. Innovation and Testing : Identify and explore new marketing channels and technologies to enhance campaign performance and achieve marketing objectives. Cross-functional Collaboration : Work closely with the management and other team members to share insights, strategize, and improve overall marketing effectiveness. Reporting and Analysis : Regularly report on campaign results, including analysis of key metrics to inform future marketing strategies. Market Trends : Stay updated with the latest trends in digital marketing to keep the company at the forefront of innovation in performance marketing. Preferred candidate profile: Educational Background : Holds a degree in Marketing, Business Administration, or a related field. Experience : Proven experience in performance marketing, with a strong background in managing multi-channel digital marketing campaigns, including PPC, SEO, and social media. Analytical Skills : Possesses excellent analytical capabilities with the ability to leverage data and metrics to make informed marketing decisions. Technical Proficiency : Skilled in using digital marketing tools and technologies such as Google Analytics, Google Tag Manager, and mobile marketing applications. Strategic Thinker : Ability to develop effective marketing strategies and plans with a clear focus on achieving measurable results. Communication Skills : Excellent communication skills, capable of articulating ideas clearly and engaging effectively with both team members and management. Problem Solving : Strong problem-solving skills with a creative approach to overcoming challenges and achieving business objectives. Adaptability : Open to new ideas, willing to experiment, and adaptable to changing digital landscapes and consumer behaviors. Goal-Oriented : Highly motivated and goal-oriented, with a track record of meeting or exceeding performance targets. Team Player : Demonstrates the ability to work collaboratively in a team environment, contributing to a cooperative work dynamic.

As a Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 2 to 5 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.

The Business Development Manager (Hotels - Delhi) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Delhi region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Goa market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.

As a Content Developer at EaseMyTrip.com , you will be responsible for planning, creating, editing, and optimizing high-quality content across our digital platforms. Your focus will be on developing compelling travel-related content that informs, engages, and inspires users while aligning with SEO best practices and brand guidelines. This role blends creativity with strategic thinking and requires strong research skills, attention to detail, and an understanding of content structure across formats like blogs, web pages, app content, product descriptions, and more. Key Responsibilities Content Planning & Strategy: Collaborate with marketing, SEO, and product teams to develop content strategies aligned with business objectives and audience needs. Content Development: Create engaging and original content for various formats such as website pages, blogs, landing pages, destination guides, FAQs, and app content. SEO Integration: Research keywords and implement them organically into content to improve visibility and drive traffic through search engines. Travel Product Content: Write and update travel product descriptions including flights, hotels, holiday packages, buses, and trains with user-friendly and informative copy. Content Structuring & Formatting: Develop well-structured content that is easy to navigate, visually engaging, and mobile-optimized for improved user experience. Content Review & Editing: Proofread and edit existing content for accuracy, tone, grammar, and consistency with brand voice. Cross-Platform Adaptation: Adapt content for use across different platformsweb, mobile app, email, and social media. Trend Monitoring & Research: Stay updated with travel trends, user behavior, and seasonal insights to create timely and relevant content. Content Repository Management: Maintain a content library and ensure all assets are updated, organized, and accessible across departments. Performance Analysis: Monitor content performance using analytics tools and continuously improve based on engagement, traffic, and conversion data. Preferred Candidate Profile Experience: 1 to 5 years of experience in content development, digital marketing, or travel writing. Freshers with an impressive writing portfolio may also apply. Educational Qualification: Bachelors degree in English, Journalism, Mass Communication, Digital Media, or related fields. Content Development Skills: Ability to structure long-form and short-form content logically, using headers, bullets, CTAs, and visual flow. SEO Knowledge: Basic to intermediate knowledge of SEO tools and techniques such as keyword research, metadata writing, and on-page optimization. Tool Proficiency: Hands-on experience with content management systems (e.g., WordPress), Google Docs, MS Office, and content planning tools like Trello or Notion. Research & Analysis: Strong ability to research travel destinations, customer behavior, and industry trends to produce fact-based content. Copywriting & Editing: Good command over grammar, spelling, and sentence structure with an eye for editorial polish. Creativity & Innovation: Capable of developing fresh ideas for travel storytelling, promotional campaigns, and SEO-friendly content pieces. Adaptability: Flexible with changing priorities and deadlines while maintaining consistency in tone and message. Team Collaboration: Ability to work closely with marketing, design, SEO, and tech teams to align content with brand and product goals.

As a Customer Care Executive at EaseMyTrip.com , you will be the voice of the company, ensuring a smooth and satisfying experience for our customers across all travel verticalsincluding flights, hotels, trains, buses, and holiday packages. You will handle customer queries through calls, emails, and chat, provide timely resolutions, and maintain high service standards. Your role is vital in building customer trust, resolving issues efficiently, and contributing to EaseMyTrips mission of delivering hassle-free and reliable travel experiences. Key Responsibilities: Customer Communication: Manage inbound calls, emails, and chat inquiries to provide accurate and timely assistance related to bookings, modifications, refunds, and cancellations. Issue Resolution: Address and resolve customer concerns across all EaseMyTrip products by providing practical and empathetic solutions. Product Expertise: Stay updated on travel products, features, and offers to deliver informed support and recommendations to customers. Query Documentation & Follow-Up: Record all customer interactions in the CRM system and follow up on unresolved issues to ensure complete customer satisfaction. Customer Feedback: Collect and relay customer feedback to internal teams for improving services, offerings, and customer experience. Performance Management: Meet individual targets for call handling time, resolution accuracy, and customer satisfaction as set by the support department. Training Participation: Attend regular training to stay current on tools, policies, and travel industry updates to better assist customers. Escalation Handling: Escalate complex or unresolved queries to senior support or technical teams, ensuring clear communication with the customer throughout the process. Policy Compliance: Follow all company policies, service protocols, and communication standards in every customer interaction. Team Coordination: Collaborate with other departments such as operations, refunds, and technology teams to ensure seamless resolution of customer concerns. Preferred Candidate Profile: Experience: 03 years of customer service experience. Prior experience in travel, hospitality, or BPO handling calls, emails, or chats is preferred but not mandatory. Educational Qualification: Minimum: High school diploma. Preferred: Graduate degree or certification in travel, hospitality, or customer service. Communication Skills: Excellent spoken and written communication in Hindi and English . Additional regional language proficiency is a plus. Problem-Solving Ability: Quick thinker with a calm approach to managing complaints and delivering satisfactory solutions. Attention to Detail: Accuracy in data entry, documentation, and booking-related processes is essential. Tech Comfort: Proficient in using customer service software, CRM systems, and call-handling platforms. Adaptability: Comfortable working in rotational shifts, weekends, and holiday schedules. Interpersonal Skills: Strong team spirit with a collaborative attitude and willingness to assist peers when needed. Empathy & Patience: High emotional intelligence to manage stressed or frustrated customers with care and professionalism. Customer-First Mindset: Passionate about delivering delightful customer experiences and resolving problems with ownership.

As a Full Stack Developer at EaseMyTrip.com, you will engage in the end-to-end development of innovative travel and eCommerce web applications. This role involves working with the latest technologies, including ASP.Net, C#, and AngularJS, to design, build, and deploy features that enhance user experiences. You will collaborate with product teams and stakeholders, ensuring the delivery of scalable, secure, and high-performance solutions that meet dynamic business demands. Role & responsibilities: Web Application Development: Build robust travel/eCommerce web applications using cutting-edge technologies like ASP.Net, ASP.Net Core, C++, C#, JavaScript, and Angular JavaScript. Team Collaboration: Collaborate closely with product managers and team members to develop essential features and functionalities, enriching user experience. Architecture and Design: Translate complex functional and technical requirements into detailed solutions, including architecture, design, and code. Code Excellence: Write reusable, testable, and efficient code to foster a maintainable codebase. Performance Optimization: Design applications to be low-latency, high-availability, and performant. Security Implementation: Ensure robust security and data protection in all development stages. Debugging and Troubleshooting: Address and resolve critical production-level issues. Creative Problem Solving: Use creativity and analytical skills to develop effective solutions independently. Timely Deliveries: Deliver features and updates on time, ensuring high quality as per the project plans. Continuous Deployment and Review: Manage deployment of feature and patch releases across development, QA, and production environments and conduct thorough code reviews. Preferred candidate profile: Technical Proficiency: Must have a strong command over Asp.Net, C++, C#, Angular JavaScript, and IIS. Database Management: Proficient in SQL Server, MongoDB, and other NoSQL databases, along with executing DB schema changes. Web Services Expertise: Skilled in creating RESTful services using JSON. Advanced Programming Knowledge: Experience with modern JavaScript features such as promises and async/await, and familiarity with Graph, Payment Gateway integrations, Node.js, and web sockets like socket.io. Design and Usability: Expertise in designing responsive and highly interactive web applications, considering performance, scalability, and user experience. Fundamentals Stronghold: Solid understanding of HTML5, CSS3, data structures, algorithms, and coding standards. Problem Solving: Exceptional problem-solving and analytical capabilities. System Architecture: Ability to architect large software systems from scratch. Cloud Knowledge: Experience with Google Cloud is a plus. Soft Skills: Must be a team player, flexible, and capable of working in a dynamic, fast-paced environment.

We are seeking a Proactive Office Administrator to support the smooth functioning of our corporate operations. This role involves overseeing daily office tasks, vendor coordination, procurement, event setup, and cross-departmental support. The ideal candidate is detail-oriented, highly disciplined, and demonstrates a strong sense of ownership and integrity. As an integral part of the administration team, you will ensure that business operations are well-organized and run efficiently in a dynamic work environment. Key Responsibilities: Administrative Operations: Provide end-to-end support in office administration including documentation, procurement, and daily operational tasks. Event & Facility Management: Assist in planning, organizing, and managing events and facility requirements, including logistics and vendor coordination. Procurement & Purchase Oversight: Manage procurement activities, vendor interactions, and timely purchasing of office and project-related supplies. Time Discipline & Professional Conduct: Uphold punctuality, honesty, and a lead by example attitude in all work assignments. Cross-functional Collaboration: Coordinate and liaise with internal departments such as HR, IT, Finance, and external vendors for operational needs. MIS & Reporting: Prepare daily, weekly, and monthly reports, including MIS dashboards for department tracking and performance metrics. Vendor & Asset Management: Oversee housekeeping, security, store, and asset management to ensure upkeep and accountability. ERP & Office Tools: Operate office management systems, ERP platforms, and MS Office tools for seamless workflow execution. Communication & Coordination: Act as the point of contact for internal teams and external vendors, maintaining clear and professional communication. Team Assistance & Leadership Support: Support administration team members and provide backup coverage and coordination in absence of peers or leads. Preferred Candidate Profile: Experience: 2 to 7 years in an office administration, operations, or executive assistant role within a corporate setting. Educational Qualification: Bachelors degree in Office Administration, Business Management, or a related field. Secretarial qualifications are a plus. Communication Skills: Strong verbal and written communication skills with the ability to interact confidently with all stakeholders. Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain high levels of accuracy and follow-through. Leadership & Initiative: Self-motivated with a proactive mindset and capable of taking ownership of tasks independently. Technology Proficiency: Proficient in MS Office Suite (Excel, Word, PowerPoint) and familiar with ERP or office management software. Professional Conduct: Demonstrates high integrity, punctuality, and the ability to lead by example. Multitasking & Adaptability: Comfortable working in a fast-paced environment with flexibility in work hours and responsibilities. Knowledge of Admin Functions: Familiar with housekeeping, security, asset tracking, vendor management, and store handling. Team Orientation: Willing to assist across functions and contribute to team success with a collaborative attitude.

The Business Development Manager (Hotels - Bangalore) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Bangaloreregion. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Goa market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.

As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities: Multi-Regional Customer Support : Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning : Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication : Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution : Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management : Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability : Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge : Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis : Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion : Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration : Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile: Experience : At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification : Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills : Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills : Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills : Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency : Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity : Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility : Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail : High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients. Role & responsibilities: Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth. Preferred candidate profile: Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector. Educational Qualification : Bachelors degree in travel, tourism, business, or a related field. Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals. Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders. Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members. Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions. Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software. Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market. Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers. Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.

As an iOS Developer at EaseMyTrip.com, you will be instrumental in building and enhancing mobile applications that enrich our user experience. In this role, you will design and develop new features, optimize existing functionalities, and collaborate with cross-functional teams to propel product innovations. This position demands a dynamic individual who thrives in a fast-paced environment and is eager to keep up-to-date with the latest technological advancements in mobile development. Role & responsibilities: Application Architecture : Lead the architecture and development of iOS applications ensuring robust, scalable, and cutting-edge solutions. Feature Development : Innovate and implement new features and functionalities as per the evolving needs of the business. Maintenance and Optimization : Regularly update and refine existing app features for enhanced performance and user experience. Collaboration : Work closely with the sales and development teams to craft tailored solutions that meet business objectives. Code Quality : Maintain high standards of code quality and manage application updates through Git, ensuring efficient version control and team collaboration. UI/UX Integration : Deeply integrate with core iOS frameworks like UIKit and Foundation to create intuitive and engaging user interfaces. Review and Feedback : Participate in code reviews, creating pull requests, and providing constructive feedback to ensure high-quality output. Technical Assessment : Evaluate the feasibility and resource requirements for new features or applications. API Integration : Collaborate with backend developers to design and consume RESTful APIs, ensuring seamless data integration. Agile Practices : Embrace agile methodologies to enhance team efficiency and deliver effective project outcomes. Preferred candidate profile Experience : Minimum 2 years of hands-on experience in iOS application development. Technical Expertise : Proficiency in Swift and experience with Objective C and Kotlin. A strong grasp of core iOS frameworks is essential. Educational Background : Degree in Computer Science, Engineering, or a related field. Version Control Acumen : Experienced with Git for version control in collaborative environments including creating pull requests and performing code reviews. Problem-Solving Skills : Excellent analytical and problem-solving abilities, with a knack for tackling complex technical challenges. Communication Skills : Strong communication skills to articulate technical limitations and interact effectively with team members. Agile Familiarity : Knowledge of agile development practices and the ability to adapt in a dynamic work environment. Quality Focus : Dedicated to maintaining high quality in code and application functionality, with attention to detail. Innovative Thinking : Capability to reference and apply Apples Human Interface Guidelines and iOS best practices creatively. Tools Proficiency : Familiarity with Continuous Integration tools like Fastlane and experience with third-party libraries like Alamofire

As aTele Sales ExecutiveatEaseMyTrip.com, you will be responsible for connecting with potential customers over calls, understanding their travel needs, and converting inquiries into successful bookings. This role demands strong communication skills, a persuasive sales approach, and the ability to offer travel solutions in real-time. You will play a key role in driving revenue and enhancing customer satisfaction by promoting flight, hotel, holiday, and other travel services offered by EaseMyTrip. Key Responsibilities Inbound & Outbound Calling: Make outbound calls to potential customers and attend inbound inquiries to understand their travel requirements and convert them into bookings. Travel Product Promotion: Promote flight tickets, hotel bookings, holiday packages, bus/train tickets, and other travel-related services offered by EaseMyTrip. Lead Conversion: Follow up with leads, explain product offerings, and close sales by assisting customers in selecting the best available travel options. Customer Interaction: Maintain a professional and courteous tone while communicating with customers, ensuring a positive brand experience. Understanding Customer Needs: Assess customer preferences, travel budgets, and destinations to offer personalized travel recommendations. Daily Reporting & CRM Updates: Maintain accurate records of customer interactions, follow-ups, bookings, and updates in CRM systems. Target Achievement: Consistently meet or exceed assigned sales targets and KPIs on a daily, weekly, and monthly basis. Cross-Selling & Upselling: Identify opportunities to upsell add-ons like travel insurance, seat selection, meals, etc., and cross-sell other travel services. Issue Resolution: Handle customer queries, complaints, or post-sale concerns promptly and professionally to ensure satisfaction. Collaboration with Internal Teams: Coordinate with customer service, operations, and backend support to ensure smooth booking and service fulfillment. Preferred Candidate Profile Experience:Freshers and candidates with up to 3 years of experience in tele sales, customer service, or BPO/voice process preferably in travel, hospitality, or e-commerce sectors. Educational Qualification: Graduate in any discipline. A diploma in travel or tourism is an added advantage. Communication Skills: Excellent verbal communication skills in Hindi and English . Knowledge of additional regional languages (e.g., Tamil, Telugu, Bengali, Marathi) is a plus. Sales Skills: Strong persuasive skills with a target-oriented approach and ability to close sales effectively. Customer Focus: Passionate about customer satisfaction and able to handle objections or concerns professionally. Tech-Savvy: Comfortable using CRM software, travel booking platforms, and MS Office tools. Multitasking Ability: Able to manage multiple leads and calls in a fast-paced work environment. Adaptability: Willing to work in rotational shifts, including weekends and holidays based on business requirements. Problem Solving: Quick thinker with the ability to resolve customer issues and handle objections efficiently. Team Spirit: Cooperative, enthusiastic, and motivated to contribute to team goals and business growth.