FloorWalk Consultants Pvt. Ltd.

Review, validate, and audit mystery shopping surveys and reports submitted by shoppers. Ensure reports meet the project-specific quality standards, grammar, formatting, and client-specific guidelines. Identify and flag inconsistencies, incomplete data, or misleading information in shopper reports. Provide constructive feedback to shoppers to improve the quality of submissions. Coordinate with the project management team to ensure timely delivery of quality-checked reports to clients. Maintain quality metrics and documentation for internal tracking and reporting purposes. Participate in calibration sessions with internal teams to align on quality expectations and standards. Assist in shopper training and onboarding by sharing quality best practices and report writing standards. Continuously suggest improvements in audit templates, rating parameters, and review checklists. Stay updated with client briefs, industry trends, and evolving project requirements. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Work from home Work Location: In person