BDE (Business Development Executive)

1. Lead Generation & Conversion

● Engage and assist walk-in customers, understand their requirements, and qualify them for potential business opportunities.

● Conduct effective product/service presentations, demonstrations, and walkthroughs.

● Convert footfall into leads and support lead nurturing till closure (in coordination with sales or channel partners).

2. Client Relationship Management

● Build strong rapport with visitors and maintain relationships through regular follow-up and CRM engagement.

● Maintain updated customer interaction records, requirements, and feedback using CRM tools.

● Act as a brand ambassador, ensuring customers receive the expected premium experience.

3. Sales Support & Coordination

● Coordinate with the Sales/CRM/Channel teams to ensure proper lead handover and timely closure.

● Share customer insights with management for product enhancement, experience improvement, and marketing relevance.

● Support sales documentation, proposal sharing, follow-ups, and appointment scheduling.

4. Customer Experience & Brand Representation

● Offer personalized assistance, need-based recommendation, and detailed product/service consultation.

● Ensure compliance with brand messaging, tone, grooming, and customer interaction guidelines.

● Participate in floor walks, experience mapping, and event activations inside the center.

5. Reporting & Analytics

● Maintain daily/weekly reports on footfall, lead generation, conversion ratio, and follow-up status.

● Use CRM dashboards and lead trackers prescribed by mandate.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person