QA Lead

Job Title

Job Type

Experience Required

Location

BU/Function

About the Role

We are looking for an experienced Software Testing Team Lead to manage both manual and automation testing efforts for critical banking and financial applications. The ideal candidate will have a strong background in test strategy, automation frameworks, and regulatory compliance, with the ability to lead a team and collaborate across departments.

Job Responsibilities

Leadership & Team Management

• Lead and mentor a team of manual and automation testers.
• Allocate tasks, monitor progress, and ensure timely delivery of testing milestones.
• Conduct performance reviews and support career development of QA team members.

Test Strategy & Execution

• Define and implement comprehensive test strategies for functional, regression, integration, and UAT testing.
• Develop and maintain test plans, test cases, and test scripts for both manual and automated testing.
• Ensure test coverage for core banking systems, payment gateways, and financial applications.

Automation Frameworks

• Design, build, and maintain robust automation frameworks using tools like Selenium, TestNG, JUnit, or similar.
• Integrate automation into CI/CD pipelines using Jenkins, GitLab, or Azure DevOps.
• Optimize test execution and reduce manual effort through automation.

Banking Domain Expertise

• Understand banking workflows, compliance requirements (e.g., KYC, AML), and transaction processing.
• Collaborate with business analysts and developers to validate requirements and ensure testability.

Defect Management & Reporting

• Use tools like JIRA for defect tracking and reporting.
• Analyze test results, identify root causes, and work with development teams for resolution.

Quality Assurance & Compliance

• Ensure adherence to QA best practices, industry standards, and regulatory guidelines.
• Conduct audits and reviews to maintain high-quality deliverables.

Qualifications

• Bachelor’s or master’s degree in computer science or Information Technology
• ISTQB or equivalent certification preferred.
• Strong experience with both manual and automation testing tools.
• Proficiency in scripting languages (Java, Python, or C#) and SQL.
• Deep understanding of banking systems, payment platforms, and financial regulations.
• Excellent communication, analytical, and leadership skills.

About the Digital Business Unit at IndusInd Bank

The mandate of the Digital Business Unit at IndusInd Bank is as follows:

• Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segments
• Build innovative products and propositions backed with problem solving mindset to discover and solve latent needs of customers
• Build Embedded Finance (Banking as a Service) applications
• Ensure designs are highly available, highly modular, highly scalable and highly secure drive digital business

Few of the applications managed by the Digital Business Unit include Indie (Bank’s mobile app for retail individual clients), IndusNet (net banking application of the bank), IndusMerchantSolutions app, Whatsapp Banking, Chatbots, Easycredit for Individuals, easycredit for Business Owners, savings, current account and fixed deposit online platforms.

The unit’s objectives are three-fold:

(a) Drive better customer experience and engagement, (b) Transform existing lines of businesses and (c) Build new digital only or banking as a service led digital business models