Job Title:
QA Engineer – Salesforce Marketing Cloud, Data Cloud & Sales Cloud (Manual + Automation)
Experience:
5–7 Years
Location:
— Remote
Employment Type:
— Contract
Role Overview
We are seeking a skilled QA Engineer with 5–7 years of experience in Manual and Automation testing, specializing in Salesforce Marketing Cloud, Data Cloud, and Sales Cloud. The role involves testing customer journeys, automations, CRM workflows, data pipelines, APIs, and cross-cloud integrations. The engineer will design scalable automation frameworks and ensure end-to-end quality across Salesforce platforms.
Key Responsibilities
Quality Assurance (Manual + Automation)
- Design, develop, and execute automation test scripts for Salesforce (Sales Cloud, Marketing Cloud, Data Cloud) using Selenium, Java/Python, REST Assured, Provar, or Testim.
- Build reusable automation frameworks for UI, API, and end-to-end flows.
- Automate regression test suites covering journeys, CRM workflows, and data processes.
Salesforce Marketing Cloud (SFMC) Testing
- Test Journey Builder, Automation Studio, Email Studio, Mobile messaging, CloudPages, and personalization logic.
- Validate AMPscript, SSJS, SQL queries, data extensions, automations, and tracking.
- Execute API testing for triggered sends, event injections, and data updates.
- Validate end-to-end campaign flows: segmentation → journey entry → message send → tracking.
Salesforce Data Cloud (CDP) Testing
- Test data ingestion pipelines, transformations, harmonized data models, and identity resolution.
- Validate unified profiles, segments, activation, and calculated insights.
- Test Data Cloud integrations with Marketing Cloud, Sales Cloud, and external systems.
- Perform data reconciliation, stitching, and data quality validations.
Sales Cloud (CRM) Testing
- Test objects, fields, validation rules, flows, triggers, LWCs, and approval processes.
- Validate CRM flows including lead creation, opportunity lifecycle, task management, routing, and email-to-case.
- Automate CRM UI flows using Selenium/Provar where applicable.
Integration Testing
- Test data flow across Sales Cloud → Data Cloud → Marketing Cloud.
- Validate SFTP uploads, APIs, batch files, and middleware integrations (MuleSoft, SAP, AWS, etc.).
- Execute API automation using Postman/Newman or REST Assured.
General QA Responsibilities
- Create and maintain test plans, test scenarios, test scripts, and test data.
- Perform functional, integration, regression, system, and UAT testing.
- Log and track defects using JIRA, Azure DevOps, or similar tools.
- Participate in Agile ceremonies and support release cycles.
Required Skills & Experience
- 5–7 years of overall QA experience with strong fundamentals.
- Hands-on automation testing experience using Selenium / Provar / Testim / Cypress / REST Assured / Java / Python.
- Strong experience testing Salesforce Sales Cloud workflows, Lightning pages, flows, CRM logic, and APIs.
- Strong knowledge of Salesforce Marketing Cloud: journeys, automations, SQL, AMPscript, SSJS.
- Good understanding of Data Cloud (CDP): ingestion, mapping, identity resolution, segments, activation.
- Strong API testing experience (REST/SOAP).
- Experience with CI/CD, Git, and automation pipeline best practices.
Preferred Qualifications
- Salesforce Certifications
- Marketing Cloud Email Specialist
- Marketing Cloud Administrator
- Data Cloud Consultant
- Salesforce Administrator
- Experience in Agile/Scrum environments.
- Experience with automated regression suites for Salesforce applications.
Skills: sales,api,salesforce,automation,data,crm,marketing cloud,testing,rest,cloud
