QA Analyst

QA Analyst, Pune

NIQ for Digital Commerce

NIQ for Digital Commerce

The QA team is a critical component of NIQ for Digital Commerce software engineering team. When a new piece of software is being developed or a bug being fixed, the QA Engineers are part of the process from start to end. We are looking for a QA Engineer to join the product team and focus on deploying and following engineering best practices. Our distributed team has a broad scope and balanced mix of levels so there’s plenty of room to teach and learn.

Responsibilities

• Analyzing bugs and issues reported by clients and internal teams
• Investigate, reproduce, and debug problems to identify their root causes
• Collaborate with development, product, and support teams to ensure issues are correctly assigned, prioritized, and resolved efficiently
• Work directly with data sources (e.g., Parquet files, MongoDB, SQL databases) to validate and cross-check reported issues
• Use Postman and other tools to test and analyze APIs when investigating bugs
• Follow up on open incidents and ensure clear, structured communication until resolution
• Propose solutions or workarounds when possible to minimize client impact
• Analyze recurring issues to identify trends and suggest improvements to prevent future problems
• Define and maintain KPIs and quality metrics to provide visibility on product stability and bug management
• Contribute to continuous improvement by sharing insights, proposing process enhancements, and promoting a culture of quality
  

Qualifications

• Must have 3-5 years of relevant experience
• Proven experience as a QA Analyst or in a technical support
• Strong analytical and debugging skills with the ability to quickly understand complex systems
• Good knowledge of databases and data handling (MongoDB, SQL, Parquet files)
• Good understanding of defect management, and root cause analysis
• Data-driven mindset with experience defining and tracking KPIs
• Excellent communication and collaboration skills across teams
• Curious, proactive, and solution-oriented attitude with a strong sense of ownership
  

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion