QA Analyst

As an IT Quality Intermediate Analyst at our company, you will play a crucial role in ensuring the quality and timeliness of the services provided. With your specialized knowledge and analytical thinking, you will contribute to the success of the team in achieving subfunction/job family objectives. Your ability to handle variable issues and interpret data with professional judgment will be vital in making informed recommendations based on factual information. Effective communication and diplomacy skills will be key in exchanging potentially complex/sensitive information with various stakeholders. **Responsibilities:** - Support User Acceptance Testing (UAT) process and product rollout into production by collaborating with technology project managers, UAT professionals, and users to design and implement appropriate testing strategies. - Conduct process monitoring, product evaluation, and audit assignments, reporting issues, and recommending solutions. - Ensure project standards and procedures are documented and followed throughout the software development life cycle, making recommendations for enhanced documentation. - Monitor products and processes for conformance to standards, documenting findings, and performing root cause analyses for recommended improvements. - Verify traceability in project work products, maintain quality metrics reports, and provide informal guidance to new team members. - Resolve problems by identifying solutions through technical experience, ensuring work quality, and performing other assigned duties. **Qualifications:** - 5+ years of Quality Assurance (QA) experience in the Financial Service industry preferred. - Experience in ETL testing, hands-on experience in creating complex SQL queries, knowledge of programming languages, test automation creation/design, and requirement reviews. - Understanding of QA within the Software Development Lifecycle (SDLC), QA methodologies, logical analysis skills, attention to detail, problem-solving abilities, and ability to work to deadlines. - Clear and concise written and verbal communication skills, experience in defining, designing, and executing test cases. You will be required to have a Bachelor's/University degree or equivalent experience to be considered for this role. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,