Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.QA Analyst II, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. You in this role will design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards.
Core Requirements And Responsibilities
Essential job functions included but are not limited to the following:
- Identify functional risk and how it applies to test planning and test case creation
- Assesses risk for business/customer impact
- Communicate risks that are not mitigated through testing to Senior QA Analyst
- Provide input on user acceptance criteria
- Prioritizes risk and test cases with review by peers and seniors
- Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience
- Review test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria
- Write and checks own test cases for quality and submits test cases for review
- Conduct systems set-up, and maintains test environments (varies by product)
- Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation
- Participate in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes
- Identify bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience
- Open bugs based on issues found during testing and troubleshooting
- Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed
- Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle
- Provide feedback on, uses cases, and updates documentation on user stories and work items
- Contribute to test automation scripts
- Complete other job duties assigned by your manager
Knowledge, Skills, Abilities And Qualifications
- BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development.
- 2 to 3.8 years’ experience in manual testing.
- Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy
- Strong time management and organizational skills
- An inherent drive to solve problems, collaborate with others and mentor team members
- Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations
- Basic understanding of OOP coding concepts
- Knowledge of Insurance Industry
- Experience with CA Agile (Rally), SAFe, qTest
- Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
- Ability to manage a broad range of deliverables in an ever-changing environment
- Ability to comprehend documentation clearly and effectively
- Ability to work effectively in a team environment
- Excellent verbal and written communication skills
- Analytical - technical aptitude for developing automation
