Project Manager

Title

GROUP: project management

YOUR ROLE:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan with the project coordinator to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, slides, diagrams and process maps to document needs
• Document lesson learned post project completion
• Participate/support the agency in the recruitment process.
• Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
• Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
• Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
• Ensures effective communication and promotes a sense of belonging, participation and involvement.
• Conduct regular 1:1 connect to ensure team career needs.

YOUR RESPONSIBILITIES:

Manages conflict:

• Steps up to conflicts, seeing them as opportunities.
• Works out tough agreements and settles disputes equitably.
• Facilitates breakthroughs by integrating diverse views and finding common ground or acceptable alternatives.
• Settles differences in productive ways with minimum noise.

• Drives Results: Consistently achieving results, even under tough circumstances.
• Has a strong bottom-line orientation.
• Persists in accomplishing objectives despite obstacles and setbacks.
• Pushes self and helps others achieve results.

Self-development:

• Shows personal commitment and takes action to continuously improve.
• Accepts assignments that broaden capabilities.
• Learns from new experiences, from others, and from structured learning.

Resourcefulness:

• Marshals resources (people, funding, material, support) to get things done.
• Orchestrates multiple activities simultaneously to accomplish a goal.
• Gets the most out of limited resources.
• Applies knowledge of internal structures, processes, and culture to resourcing efforts
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Readily takes action on challenges, without unnecessary planning.
• Identifies and seizes new opportunities.
• Displays a can-do attitude in good and bad times.

REQUIRED SKILLS:

• Proven ability to successfully manage multiple projects simultaneously
• Proven ability to successfully manage multiple stakeholders.
• Proven ability to organize and analyze critical situations.
• Proven problem-solving skills and strong client-facing skills.
• Strong communication and teamwork skills

Desirable:

• 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams
• Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
• Prince2 and/or PMP, Scrum master certification, Agile certification
• Ideally Intermediate English Proficiency (B2 reading, writing, and conversation).

• NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.