Project Management - Director - Product Support & Services IM

Job Description

We’re seeking someone to join our team as a Director to join our Investment Management Operations Team supports the global equity, fixed income, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data and performance and attribution analysis. MSIM Operations also provides mutual fund support, derivative processing, and counterparty and credit event management. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo. Background on th e Team The AIP (Alternative Investment Partners) business is the Fund of Funds division of Investment Management. AIP provides institutions, foundations, endowments and high net worth individuals with access to diversified portfolios of privately placed alternative investment products. The Team currently manages 200+ investment vehicles that utilize a variety of alternative investment strategies and vehicle structures. This position will work specifically with the Alternative Investment Services (“AIS”) team supporting business operations of the Alternative Investment Partners (“AIP”) Team. The individual in this position will be primarily responsible for business operations coordination and process / timeline management duties for the AIS team, including assisting product development management, corporate initiative coordination, service provider management, and core business operations support. Responsibilities in this position will result in detailed knowledge of the AIP portfolios and involvement with hedge funds, private equity funds, co-investments, and multi-assets alternatives products. This position will also involve developing and maintaining relationships with AIP business stakeholders and with third-party service providers. The responsibilities of the position will also include assisting with coordination of corporate initiatives such as risk assessments and business continuity planning. This position will be located in the Bengaluru office. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. Interested in joining a team that’s eager to create, innovate and make an impact on the world? What You’ll Do In The Role Coordinate the launch of products with the teams within AIS and third-party service providers, including but not limited to: Liaise between the AIS Team and Product Development Teams. Understand, communicate, and manage the new product pipeline, product development status, and launch dates. Escalate any operational concerns and assist in identifying and developing solutions. Gain an understanding of the new product and any unusual terms, reporting requirements, or accounting or structural complexities. Communicate to internal and external teams any unique and challenging items that will require a new procedure, report, calculation, or are otherwise not supported by current systems and procedures. Recommend appropriate third-party service providers to support the new product. Calculate estimated ongoing expenses for the new product. Set up the new product in internal systems. Review draft legal documents of new products and provide comments to internal and external counsel. Coordinate new bank account setups with the third-party service providers. Set up trading accounts for the new product and liaise with Middle Office and brokers to ensure trading readiness. Document meeting minutes. Manage and oversee third-party service providers on an ongoing basis to ensure a high level of service, including but not limited to: Gather and track feedback from internal stakeholders regarding service provider performance. Address service issues in an appropriate manner and follow up on issues to resolution. Review service providers’ service level agreements (SLAs) and coordinate the review of SLAs periodically. Review service providers’ SOC 1 (SSAE18) reports. Complete regular assessments of service provider performance, controls, entitlements, and other criteria. Coordinate regular virtual meetings with the providers and document meeting minutes. Assist with management of credit facilities, including initial setups, annual renewals, and terminations. Conduct data quality reviews of internal system referential data. Assist with responding to corporate initiatives, including but not limited to: Oversee the AIS Team’s business continuity plan, including regular testing and updates. Report on AIS Team risk metrics. Review and regularly reconcile system entitlements. What You’ll Bring To The Role Bachelor’s degree or equivalent A minimum of 8 years of experience in the investment management industry and/or with alternative investments (hedge funds, private equity funds). Strong project management skills required. Excellent relationship management and communications skills are essential. Prior experience dealing with third-party service providers is a plus. Excellent organizational and analytical skills and the ability to effectively summarize findings, both verbally and in writing, in a clear and concise manner. Ability to work effectively with minimal supervision. Detail-oriented. Ability to identify and escalate risk issues to stakeholders Ability to collaborate with colleagues across geographic and functional boundaries. Ability to ‘think out of the box’ and look for creative solutions. Self-starter with the ability to take a proactive approach to projects and tasks in implementing solutions. Flexibility to adapt to changing needs and requirements. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less