Program Specialist II

DUTIES & RESPONSIBILITIES

Listed in order of relevance:

- Communicate directly with all key project personnel including project engineers, field engineers, account managers, sourcing & supply chain team, finance team, customers, end users, and vendors / sub-suppliers during the execution phase to meet project schedule, quality & budget limitation

- Engage with customers to solve problems, establish all project requirements, create and manage project schedules, manage contracts commercial terms, deliver on time and budget, and resolve open issues. Includes travel to customer sites for meetings.

- Coordinate efforts between engineering disciplines, departments and engineering areas for the project to ensure smooth progress and timely completion. Direct and deliver internal and external project milestones. Assist in the FAT (Factory Acceptance Tests) and resolve any punch list items.

- Update ERP system with project status and dates, to support with revenue forecasting and resources loading forecasting.

- Coordinate with the Program Manager to ensure completion of customer correspondence, maintenance of project schedules, compliance with contracts terms & conditions, and administration of commercial issues.

- Triggering invoice on time and following for payments and ensuring positive cash flow.

- Respond to change productively and handle other duties as required.

- Follow all company safety policies and procedures.

KEY PERFORMANCE INDICATORS

- Safety

- NPS

- Variance to internal and external milestones

- Variance of As- Sold to As-Executed project margin

EDUCATION & EXPERIENCE

- University Degree in Engineering (Electrical / Electronics / Instrumentation)

- 5+ years of experience in control systems engineering or related field, or equivalent
combination of education and experience.

- Project Management certification preferred

KNOWLEDGE & SKILLS

- Business acumen, Knowledge and understanding of customer business models,

- Proven ability to build credibility with customers

- Thorough knowledge of methods and processes associated with project execution.

- Proactive and drives for results

- Demonstrated proficiency in using Microsoft Office applications

- Ability to effectively leverage internal and external resources to keep projects on track

-Ability to utilize skills in stakeholder management, scope management, schedule management, risk management, and project management quality.

- Team player

- Must demonstrate industry knowledge.

WORKING CONDITIONS

The noise level in the work environment is usually moderate. International and domestic travel is required.