Program Manager

2.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

coordination support engagement planning onboarding documentation portfolio data metrics analyze visual reports graphs collaboration content marketing communication management excel empathy adaptability

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities * Project Coordination: Monitor and support educator-led programs across multiple campuses, ensuring timely delivery, quality execution, and measurable impact. * Community Engagement: Build and sustain a vibrant educator community through online forums, in-person interactions, WhatsApp groups, webinars, and feedback sessions. * Event Planning & Execution: Organize onboarding sessions, engagement activities, promotional events, and campus interactions to energize and expand the educator base. * Educator Support & Issue Resolution: Act as the first point of contact for educator concerns. Address issues proactively and coordinate with internal teams for resolution. * Impact Documentation: Maintain a rich portfolio of educator success stories, activities, and data-driven insights to highlight the value and growth of the community. * Data Handling: Use spreadsheets to track engagement metrics, analyze trends, and create simple visual reports (bar/line graphs, averages, etc.). * Cross-Functional Collaboration: Work closely with program, content, and marketing teams to align community goals with broader organizational initiatives. Required Qualifications & Skills * Bachelor's degree in any field (preferred: Education, Social Sciences, Communication, or Business). * 2-4 years of experience in community management, education programs, marketing, or customer support. * Strong communication skills – both written and spoken English. * Basic proficiency in Google Sheets/MS Excel and ability to interpret simple data sets. * Empathy, adaptability, and a willingness to learn in a fast-paced environment. * Self-driven with excellent organizational and time management skills. Show more Show less

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