Program Manager

Allocation Specialist – India

Remote, Night Shift, PST

Scale AI seeks a sharp and organized Allocations Specialist to match the right freelancers to the right projects, keeping work flowing with minimal downtime. You will manage contributor queues, assign tasks, maintain accurate data, resolve issues, and improve allocation systems. This contractor role follows US shift hours PST.

Responsibilities

• Allocate tasks based on skills, availability, and project needs.
• Monitor and rebalance contributor queues to ensure on-time delivery.
• Use internal tools to track assignments and update records.
• Escalate issues and coordinate with cross-functional teams.
• Suggest process improvements to enhance efficiency and contributor experience.

Qualifications

• 2+ years in task allocation, resource coordination, or workforce operations
• Strong organization, prioritization, and communication skills
• Comfortable with Google Workspace, Slack, project tools, detail-driven, adaptable, and data-focused
• Must have a good command in SQL

Bonus:

If you enjoy solving complex operational puzzles and enabling AI work at scale, this is a powerful place to grow.