Program Manager

Job Description:

We are a leading provider of pharmacovigilance analytics software for the pharmaceutical

industry, delivering innovative, data-driven solutions that help clients enhance drug safety,

regulatory compliance, and operational efficiency.

As a Programme Manager, you will be responsible for the successful orchestration of

interrelated projects that together deliver significant business value to both clients and the

organisation. You will provide strategic oversight, ensure alignment with organizational

objectives, and lead senior project managers and cross-functional teams to deliver program

outcomes on time, within budget, and to high quality standards.

This role is ideal for a highly experienced, strategic thinker with deep domain expertise in

software delivery for the pharmaceutical industry—particularly in the areas of

pharmacovigilance, safety, and regulatory technology.

Key Responsibilities:

• Define, lead, and manage the successful execution of complex, multi-workstream programmes for pharmaceutical clients.
• Align programme objectives with business strategy and ensure that all projects within the programme contribute to defined outcomes.
• Provide governance and direction across projects, managing dependencies, interproject risks, and overall programme-level planning and reporting.
• Serve as the key escalation point for internal stakeholders and external clients,

including executive sponsors and regulatory contacts.

• Lead stakeholder engagement at all levels, ensuring transparent communication, change

management, and alignment across business and technical teams.

• Coordinate and oversee the work of multiple project managers, and third-party contributors to ensure cohesion across deliverables.
• Maintain tight control of programme scope and oversee the evaluation and approval change requests, ensuring they align with strategic objectives and do not compromise delivery.
• Actively mentor, coach, and support the development of project managers within the team, fostering a culture of project management excellence, continuous learning and professional growth.
• Ensure a consistent approach to project and programme delivery across the organisation by championing standardised methodologies, tools, and best practices.
• Monitor budgets, timelines, resources, and KPIs across the programme, and proactively address variances or issues.
• Drive continuous improvement and contribute to the development of enterprise-level project and programme delivery methodologies, frameworks, and governance structures.
• Ensure all programme activities are compliant with industry regulations, including pharmacovigilance standards (e.g., GVP, FDA, EMA) and data privacy laws (e.g., GDPR).

Essential Experience and Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, Project Management, or a related field.
• 12+ years of experience in client facing project and programme management delivering software solutions to pharmaceutical or life sciences clients.
• Excellent leadership, strategic thinking, and stakeholder management skills.
• Proven ability to manage cross-functional, geographically distributed teams and external vendors in a matrixed environment.
• Knowledge of regulatory standards (e.g., ICH E2E, GVP Modules, FDA, EMA).
• Expertise in project management methodologies (e.g., Agile, Scrum, Waterfall).
• Proficiency in project management tools (e.g., Microsoft Project, Jira, SmartSheet).

Preferred Experience and Qualifications:

• Experience overseeing programmes involving signal detection, case management, and safety databases (e.g., Argus, ARISg).
• Knowledge of pharmacovigilance and associated business processes.
• Familiarity with cloud-based solutions and big data technologies.
• Technical background with experience in software development or IT infrastructure.
• Knowledge of regulatory requirements and industry standards for technology solutions.
• Certification in project management (e.g., PMP, PRINCE2).

What We Offer:

• Competitive salary.
• Opportunity to work with a dynamic and innovative team and world-class clients.
• Professional development and growth opportunities.
• A collaborative and inclusive work environment.
• Work from home with limited travel.