Production Manager

About US:

WH!TE is a Culture Experience Company headquartered out of Delhi and with offices in Mumbai and Bengaluru. Our core strength lies in sculpting experiences with radical creativity for a vast clientele across luxury, lifestyle, corporate and retail segments. Our work is led with an integrated approach and spans from branded immersions, IPs, conferences & MICE events and shopper experiences - across all scales of execution, pan-India and in the Middle East, Asia, Europe and the United States.

As creators of culture-first experiences, our team of 80+ “custodians of culture” across creative strategy, design, account management and operations work together seamlessly to build experiences and ideas with long-term impact that help our clients form a meaningful bond with their audiences. 

Objective of the Role:

The Manager of Operations for Events plays a critical role in ensuring the smooth and successful execution of events, while also managing resources efficiently, maintaining high-quality standards, and fostering positive relationships with clients and stakeholders. He/she will be managing the event plans and will work closely with the other departments to make sure that all the operational requirements of the events are fulfilled.

Required skills / Job Responsibilities:

• We're looking for detailed and resourceful candidates.
• Must possess excellent problem-solving skills
• Should be able to react quickly to deviations in the event plans
• Relevant years of work experience in managing Luxury Events, Alco-beverage Events and Corporate events.
• Thorough knowledge of fabrication and production costing process
• Experience dealing with vendors and Audio-Visual Vendors
• Hands on with understanding of various elements of a show execution
• Process-oriented, good communication & planning ability

What do we offer?

• Opportunity to work on diverse projects 
• Competitive salary with flexi structure
• Comprehensive parental leaves & and associated benefits 
• Creative, diverse & inclusive work environment

Job Responsibilities:

Event Planning and Coordination

• Overseeing the planning and execution of events from start to finish.
• Assisting Design team for Developing event concepts, themes, and objectives.
• Creating event timelines and budgets.
• Liaising with vendors, and internal teams to ensure all aspects of the event are coordinated effectively.
• Securing venues, equipment, catering, and other necessary resources.
• Managing event logistics such as transportation and accommodation.

Team Management

• Leading and supervising a team of event staff, including coordinators, technicians, and administrative support.
• Assigning tasks and responsibilities to team members.
• Providing guidance, training, and support to ensure the team performs effectively.
• Conducting performance evaluations and addressing any issues or concerns.

Budget Management

• Developing and managing event budgets, including cost estimation, tracking expenses, and ensuring events are delivered within budgetary constraints.
• Negotiating contracts with vendors and suppliers to obtain competitive pricing.
• Monitoring financial performance and identifying opportunities for cost savings or revenue generation.

Risk Management

• Identifying potential risks and developing contingency plans to mitigate them.
• Ensuring compliance with health and safety regulations.
• Addressing any emergencies or unforeseen issues that arise during events.

Client Relations

• Acting as the main point of contact for clients, understanding their needs and expectations.
• Building and maintaining strong relationships with clients to ensure satisfaction and repeat business.
• Communicating effectively with clients throughout the event planning process to keep them informed and address any concerns.

Quality Assurance

• Ensuring that events are executed to a high standard and meet or exceed client expectations.
• Conducting post-event evaluations to gather feedback and identify areas for improvement.
• Implementing changes or adjustments based on feedback to enhance future events.

Technology and Innovation

• Staying up-to-date with industry trends, best practices, and emerging technologies related to event management.
• Utilizing technology tools and software to streamline event planning processes and enhance the attendee experience.

Sustainability and Environmental Responsibility

• Integrating sustainability practices into event planning and execution, such as reducing waste, minimizing carbon footprint, and promoting eco-friendly practices.