1029 Product Training Jobs - Page 32

To guide the Service Mechanics in technical problem solving and de-bottlenecking at the dealerships. To increase dealer s profitability by service schemes like annual maintenance contracts, service improvements etc. To project the service activities, initiatives taken in the area office in the organization for cross fertilization of ideas To provide a single window between the area office and the other departments of the company on all service matters. To provide feedback on competition new service schemes launched to the head of service and the zonal sales managers. To interface with the marketing service cell and the manufacturing cell at the HO for speedy resolution of service issues at the area office like pending warranty claims, chronic problems, BDTs etc. To audit new dealership for approving it for commissioning Conducting service audits periodically as per the company norms Product training of the dealer, workshop manager service mechanics Experience 3 to 6 yrs experience in Tractors service Industry Preferred Qualifications B. Tech/B. E/Diploma General Requirements

Job Title: Assistant Manager Key Responsibilities: Team Management: Lead and supervise the customer support team to ensure high performance. IVR System Optimization: Monitor and improve IVR call flows for better customer experience. Performance Tracking: Analyze key metrics like Average Handle Time (AHT) and First Call Resolution (FCR) . Training & Development: Coach team members on IVR handling and customer service best practices. Customer Experience Management: Address escalations and improve resolution times. Workforce Planning: Forecast staffing needs based on call volume trends. Process Improvement: Implement strategies to enhance IVR efficiency and reduce customer wait times. Stakeholder Communication: Coordinate with internal teams for seamless operations. Technology Utilization: Leverage IVR and AI tools to optimize customer interactions. Perks and benefits Competitive salary with attractive incentives. Career growth opportunities. Training and skill development programs. Health and wellness benefits. If you are an energetic and ambitious professional looking to grow in a dynamic sales role, we encourage you to apply! We look forward to hearing from you!

Sales Executive Automotive Lubricants Locations: Multiple Cities, India | Experience: 5-7 Years Key Responsibilities: Achieve monthly/quarterly sales targets for lubricant products in assigned territories. Build and nurture relationships with distributors, retailers, and automotive workshops. Conduct product training sessions and demos to highlight technical advantages. Monitor competitor activities and market trends to identify growth opportunities. Prepare detailed sales reports and forecasts using CRM tools. Qualifications: Bachelors degree in Business, Marketing, or Engineering. 57 years of field sales experience in the automotive sector (lubricants preferred). Strong negotiation skills and fluency in English + regional language(s). Proficiency in CRM software (e.g., Salesforce) and MS Office. Willingness to travel up to 70% within the territory. Perks: Competitive salary + performance-based incentives. Comprehensive health insurance and career development programs. Exposure to global best practices and cutting-edge products.

Here is the Job Description: Job Title: Training Consultant - Manufacturing Excellence Pharma Industry Location: Gurugram Freelancing Requirement: Efficiency Mindset: Lean principles, VSM, ToC, Lean tools, FIPs/SGAs/Kaizen methodology for improvement, DMAIC, 7QC SMED methodology DMT/PACT/Cando Teams Productivity measurement and improvement Day-to-day performance monitoring and problem-solving through daily management. Introduction to Maintenance strategy and execution Digital Maturity Customer Centricity: VoC, SLA Customer Complaint Management Culture of RCA / CAPA / Horizontal Deployment 5S Behaviors: 5S training Floor visit to create 5S zones

Developing and Delivering Training Programs*: Assessing and Improving Training Effectiveness* Coaching and Mentoring*: Staying Current on Industry Trends*: Collaborating with Sales Leadership*: Required Candidate profile 1. Working closely with sales managers to align training efforts with business goals. 2. Contributing to the overall sales strategy and success.

Roles & Responsibilities :- Deliver app based training step by step and to make employee understand the working of same through dummy login. Conduct comprehensive training sessions focused on collection. Travel across operational states to organize and facilitate training sessions. Prepare, consolidate, and maintain training reports and dashboards across all regions (PAN India), tracking attendance, completion, and effectiveness. Organize and deliver virtual training programs, including scheduling, content dissemination, and participant engagement across states. Design and roll out training-related surveys to evaluate content relevance, trainer effectiveness, and learner satisfaction. Prepare actionable insights based on survey results. Conduct follow-up calls with employees and buddies to gather structured feedback, ensuring continuous improvement of the onboarding experience. Track and analyze business outcomes for employees who have undergone training, measuring performance improvements and identifying gaps.

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have International Tech Support process exp then Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Job Summary Acknowledgement of Customer Complaints and responding them properly either through mail or call. Must visit customer site on need basis and resolve the issue with minimum supervision. Reporting of Line/Field Complaints from OEM/Body Builder/ Dealer and report to category manager. Registering the same in SAP accordingly. Wise enough to take warranty decisions as per policy. He should be able to conduct product training to customers and frequent interaction to minimize communication and build strong relationships. Management of Channel Partner effectively to control their service team to attend to the complaints on time and close the complaints. Partner Claim settlement at month end as per policy guidelines. Service claims to be signed off monthly and send the hardcopy to PSM of TH for credit adjustment. . Follow up with concerned team for dispatching warrantable failed parts from site to factory. Closely monitor for Analysis and tracking those till final credit settlement. Joint Investigation and MOMs Sign Off for Field /Line Complaints with OEM/ Dealers at monthly basis. Reporting the same to category manager. Must be well versed with Basic knowledge of SAP, MS Office and computer literacy. He should be willing to take further Business Development and Market Intelligence Tracking product performance of Prototypes/modifications and feedback on product improvement from day-to-day experience. Tracking of competitor performance. He has to Visit to OEMs, Dealers, Fleet Owners and conduct filed campaign in association with regional channel partner for business development. Eligibility Criteria: He must be diploma in mechanical stream of science. Good with linguistic ability with command over English and Assamese language. Ready to travel to remote sites extensively as the nature of job demands it. Well versed with regional restrictions and legal issues of Northeast. Should have 4-5 years experience in related fields. Construction equipment/Automobile would be preferred.

Roles and Responsibilities Design and deliver training programs for process trainers, focusing on Marathi and Gujarati languages. Develop and maintain high-quality training materials, including presentations, manuals, and online resources. Collaborate with subject matter experts to create engaging and interactive learning experiences. Evaluate the effectiveness of training programs through feedback mechanisms. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Desired Candidate Profile 2-7 years of experience in BPO industry or related field (process training). Strong knowledge of Marathi/Gujarati language (written & spoken). Experience in designing OJT/TTT/Classroom Training/Online Training/Product Training/Customer Service Training/Voice Process/BPO Process/BPO Domestic. Also you can share the resume on this mail id : lovisha.ahluwalia@teleperformancedibs.com

Service Delivery Trainer Bengaluru, India Get to know Okta Okta is The World s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We re building a world where Identity belongs to you. The Partner Enablement team at Okta is responsible for equipping our Field Team and Partners with the knowledge, tools, and resources needed to succeed. We create, deliver, and manage training programs that drive understanding and adoption of Okta s innovative identity and access management solutions. Our mission is to empower every learner to maximize the value of Okta s platform and services. The Service Delivery Trainer Opportunity Reporting to the Manager, GSI Enablement, this role will develop and deliver training programs to ensure seamless deployment and adoption of Okta solutions. The Service Delivery Trainer will leverage their technical enablement and deployment experience to provide our customers and partners with best-in-class training, enabling them to deploy Okta successfully. This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What You ll Be Doing Delivering technical training sessions to GSI partners focused on deploying and managing Okta solutions. Designing, developing, and maintaining training materials, including presentations, hands-on labs, and virtual learning modules. Collaborating with cross-functional teams to ensure training aligns with product updates and best practices. Partnering with deployment teams to understand challenges and create targeted training programs to address skill gaps. Gathering feedback from learners to continuously improve training effectiveness and content quality. Managing logistics for training sessions, including scheduling, registration, and follow-up communications. What You ll Bring to the Role & What We re Looking For 3+ years of experience in technical enablement or training, preferably with a focus on SaaS or identity solutions. Hands-on experience deploying Okta or similar identity management solutions. Proven ability to design and deliver engaging, technically complex training programs to diverse audiences. Excellent communication and presentation skills with a knack for making technical topics accessible. Strong collaboration skills and the ability to work across multiple teams and functions. Familiarity with instructional design principles and adult learning methodologies. Additional Experience That We Value Okta certifications (e.g., Okta Certified Administrator, Okta Certified Professional). Experience with deployment tools and methodologies. Proficiency with virtual training platforms and e-learning development tools. Background in managing customer or partner onboarding programs. Experience working with global teams and scaling training programs internationally. #LI-CS7 What you can look forward to as a Full-Time Okta employee! 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Boduppal, Hyderabad Enhancing the skills and knowledge through training programs, focusing on product knowledge, selling & soft skills, and internal coordination & employees are well-equipped to provide exceptional service and achieve sales targets.

The role will oversee the operations related training for different functions First Mile, MidMile, Last Mile, FTL Operations, LTL Operations. The core focus will be on performance related metrics training, job role related scheduled curriculum training and induction training. The role also demands superior analytics acumen to identify areas / facilities which require extra emphasis on training. The Manager Training will research, design, develop, deliver, and evaluates training initiatives that promote people capabilities throughout the organization. This role also monitor the effective roll out of training via 300+ Ops Coaches in the network. 1. Oversee the training team of Delhivery Academy by ensuring all the trainers achieve the KPIs set by the organization. 2. Plans and coordinates all onsite and virtual training activities of the Ops staff (frontline to middlemanagement) to include resource, calendar and venue coordination, facilitator preparation, material preparation and/or other logistics related items. Ensures training records are maintained. 3. Designs and delivers training - both face to face and virtual training within time and budget constraints. Working with stakeholders and subject matter experts (SME's) to make the training more relevant to the business objective. 4. Monitors and evaluates training programs effectiveness, success, and outcome periodically. 5. Plan, conduct and oversee Ops metric focused on-the-job coaching and scheduled training to improve the performance of Ops facilities First Mile, Middle Mile, Last Mile, Returns, FTL Ops, LTL Ops, Fulfillment Ops. 6. Manages and oversees the learning management system (LMS) learning experience; analyze learner performance and engagement. Work with team to enact any needed improvements or changes needed. 7. Conducts effective induction and orientation sessions. 8. Communicates with key stakeholders to obtain knowledge and understanding of business needs and operations. 9. Other duties and responsibilities as determined by Head Delhivery Academy 10. Travel extensively (PAN India) to various Delhivery facilities as and when required Interactions with Internal and External Stakeholders - This role will interact with both internal and external groups. Responsibilities are multi-faceted, working with Ops Functional and Regional Heads, Academy Content Team, Control Tower Team, Tech, Data Teams, third party e-Learning Platform providers, National Skill Development Council etc. Education & Work Experience - 1. MBA preferred (Basic Education level Bachelors Degree) 2. Certificates in Training domain preferred 3. Knowing the regional language is a must

Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

Responsibilities: * Develop sales strategies and tactics * Conduct product trainings * Collaborate with marketing team on campaigns * Monitor performance metrics * Train sales team on new products

Job title : Location: Integrated Solutions Manager Work location: Jaipur/ Mumbai/ Nagpur (Open for all 3 locations) Experience required: 4- 12 years Salary : 8-12 lac per annum Preferred Companies/Industry : Preference to candidates with experience in the School Academic Publishing industry Macmillan Education Company Profile: For more than 180 years, Macmillan Education has been a major player in Indias education market. Macmillan is among one of the leading international school publishers. Our parent company, Springer Nature has been created through the combination of Nature Publishing Group, Palgrave Macmillan, Macmillan Education and Springer Science + Business Media. This strategic merger brought together these dynamic publishing houses with more than 150 years of history behind them, as well as complementary geographic footprints and brand portfolios, a track record of creativity and innovation, and a shared vision to advance knowledge and learning around the world. The company numbers almost 10,000 staff in over 50 countries Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies Digital skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital Qualification and Prerequisites Graduate, pref. B.Ed. / MBA Excellent communication (particularly in English) Open to 1416 days travel in a month Interpersonal Skills Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers Ability to quickly understand the curriculum publishing market and the products A team player but able to work on own initiative and with minimal supervision Ability to multi-task, prioritize, and meet deadlines Excellent interpersonal relationship skills Metrics Quality and timeliness of services rendered to schools: workshops, training, observations Retention feedback from schools Upsell in user schools Product demos for acquisition Market inputs Sales training Reporting Closure report of customer calls every week to RM and Line Manager Learning and implementation of action points from feedback of Line Manager

•Understand market needs. •Develop marketing strategies •Plan and design visual aids, scientific inputs and other promotional material for brands •Review implementation of strategies •Launch new products •KOL development Pedia Specialty preferred

Responsibilities 1. Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor. 2. Compile and submit monthly report on training activities and needs on a timely and concise manner 3. Assist in the delivery of formal induction and process for new hires training. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity Coaching Team Members on Soft Skills & Process Organize and present activities that will reinforce the learning process. 4. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. 5. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. 6. Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process 7. Based on the evaluation, trainers recommend improvements.

Responsibilities: * Design process training programs * Conduct OJT & TTT sessions * Evaluate trainee performance * Collaborate with stakeholders on curriculum development * Deliver soft skills workshops Should be immediate joiner

NOTE - If Interested mail me your updated CV on Karishmap@itm.edu or can contact at 84339 73130 Organization: ITM Skills University (https://www.itm.edu/) Job Location: - Navi Mumbai SPECIALIZED KNOWLEDGE AND SKILLS: Ability to grasp the domain requirement and customize training practices. Excellent written/verbal communication skills and significant experience presenting to Students Facilitation, Trainer and presentation skills Strong work ethics, self-sufficient & highly organized Researches, writes, organize and present a variety of training sessions (i.e. Team Building & Train the Trainer). Ability to work independently but guided by documented procedures, with appropriate support. Job Descriptions: Plans, schedules and conducts pre-licensing training for all prospective life advisors. Coordinates with external training institutes for offline classroom training being conducted for Students Schedules BFSI training programs and publishes the calendar as per the system. Maintains a record of all training programs and participants and publishes relevant MIS Remains abreast of all advisors, agency partners and employees vis--vis the gaps in training needs and designs a developmental plan covering all of them Conduct Life Cycle based training programs for Students in line like Agency Partners & Sales Managers Develop, implement, manage and supervise the Annual Training Plan. Excellent Execution Skills

Role & responsibilities Product Training: Develop and deliver detailed training modules on Walplast products to the sales team / other team members, ensuring deep product knowledge and understanding. Competency Assessment: Monitor and ensure sales employees meet the required knowledge and competency scores through assessments and evaluations. Query Resolution: Address and resolve sales employees' product-related queries to support their field operations. State-wise Training: Conduct physical training sessions across different states, ensuring consistent training delivery and engagement. Coaching Calls: Lead and manage regular coaching calls to provide continuous learning and support to the sales team. Training Program Management: Continuously improve training materials, methods, and delivery based on feedback and industry best practices. Performance Tracking: Track the impact of training programs on sales performance and report findings to management. Travel required to conduct state-wise training sessions.

Job title : Location: Integrated Solutions Manager Work location: Chandigarh/Delhi/Lucknow (Open for all 3 locations) Experience required: 4- 12 years Salary : 8-12 lac per annum Preferred Companies/Industry : Preference to candidates with experience in the School Academic Publishing industry Macmillan Education Company Profile: For more than 180 years, Macmillan Education has been a major player in Indias education market. Macmillan is among one of the leading international school publishers. Our parent company, Springer Nature has been created through the combination of Nature Publishing Group, Palgrave Macmillan, Macmillan Education and Springer Science + Business Media. This strategic merger brought together these dynamic publishing houses with more than 150 years of history behind them, as well as complementary geographic footprints and brand portfolios, a track record of creativity and innovation, and a shared vision to advance knowledge and learning around the world. The company numbers almost 10,000 staff in over 50 countries Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies Digital skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital Qualification and Prerequisites Graduate, pref. B.Ed. / MBA Excellent communication (particularly in English) Open to 1416 days travel in a month Interpersonal Skills Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers Ability to quickly understand the curriculum publishing market and the products A team player but able to work on own initiative and with minimal supervision Ability to multi-task, prioritize, and meet deadlines Excellent interpersonal relationship skills Metrics Quality and timeliness of services rendered to schools: workshops, training, observations Retention feedback from schools Upsell in user schools Product demos for acquisition Market inputs Sales training Reporting Closure report of customer calls every week to RM and Line Manager Learning and implementation of action points from feedback of Line Manager

Must have Min 1+yrs exp as a Process Trainer from Mutual Fund process. NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Hiring for Process Trainer Role - Bangalore Location Need 5+ Years of relevant experience into process training Salary upto - 11.86 LPA + Variables WFO / Both side cabs

Role: Area Manager - Training & Team Lead (B2C) Base Location: Bangalore, Karnataka. Key Responsibilities: 1. Training & Development Competency Plan, organize, and execute training programs across regions. Design and deliver content to develop product knowledge, sales techniques, and soft skills. Implement training modules that align with business goals and sales competencies Identify learning gaps and provide targeted interventions. Communicate a clear vision for the sales team and drive alignment. Continuously optimize the sales process and evaluate training effectiveness through performance metrics. 2. Skills & Job Fit Attributes Minimum 3 years of experience in the IT industry. Must have experience in driving sales In-depth knowledge of IT products, especially laptops and gaming PCs. Excellent communication, presentation, and content creation skills. Strong execution, leadership, and people management capabilities. Prior experience in IT retail, sales, promoter management, or channel marketing is an advantage. 3. Organizational Fit Conduct online and offline training sessions for in-shop promoters (ISPs) pan-India. Develop and manage training materials, including videos, articles, and digital content. Drive sell-out performance and monitor KPIs for promoter teams. Administer ISP assessments, set KPIs, and track performance outcomes. Oversee store-level audits, inventory management, and in-store branding. 4. Technical Knowledge Proficiency in Microsoft Office, particularly Excel and PowerPoint. Strong technical understanding of computers, especially in laptops and gaming. Prior experience in sales-driven environments is a plus. 5. Experience Required Minimum 5 years of experience in IT training or IT sales management.