Product Trainer

As a Training Program Developer at Commutec, you will play a crucial role in enhancing employee performance through well-designed training programs. Your responsibilities will include designing training materials, conducting engaging training sessions, evaluating training effectiveness, collaborating with teams, assisting new employees, staying updated on industry trends, and maintaining documentation. Key Responsibilities: - Create and maintain training materials, manuals, and resources reflecting current processes and products. - Facilitate engaging training workshops, webinars, and one-on-one sessions. - Assess training effectiveness through feedback and metrics, implementing improvements as needed. - Work closely with teams to ensure training content accuracy and relevance. - Assist new employees in acquiring necessary knowledge and skills for success. - Stay updated on industry trends to enhance training programs. - Maintain records of training sessions, participant progress, and feedback for reporting. - Identify skill gaps and training requirements for the department. - Provide in-house software and system training to employees and develop relevant modules. Qualification and Skills: - Skills: Training Design, Presentation Skills, Interpersonal Skills, Instructional Technology, Adaptability, Analytical Skills, experience with software training and learning management system. - Graduate or Bachelor's degree in Training and Development, or related field, or equivalent experience of 2 years. - Familiarity with onboarding tools, user pilot, and Learning Management Systems (LMS). (Note: Company profile details have been omitted in the final JD as per the instructions provided.),