Product Manager

Who We Are:

Increff is the most preferred retail SaaS partner, solving complex inventory management and supply chain challenges for retailers seeking to revolutionize their supply chains both technologically and operationally.

What We Offer:

Our core focus is on providing innovative retail tech solutions, including merchandising and omnichannel inventory management. These solutions are meticulously designed to cater to the specific needs of brands and retailers, empowering them to thrive in the dynamic marketplace Innovative technology, comprehensive support, and a dynamic environment for career growth.

Our Vision:

To be the most admired retail technology company.

Job Summary:

As a Product Manager, you’ll drive product delivery across multiple stakeholders — engineering, success, sales, presales, and enterprise clients. You’ll work closely with both internal teams and external users to scope requirements, prototype ideas, and drive development.

Key Responsibilities

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  Own the delivery roadmap of your module or client-specific customizations — from scoping to deployment

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  Act as the single point of contact between tech, presales, sales, and success teams for ongoing client work

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  Collaborate with enterprise clients to gather requirements, define outcomes, and align expectations

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  Break down client asks into functional specs and technical stories for engineering

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  Conduct feasibility assessments with architects and tech leads to balance effort and value

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  Coordinate sprints, testing, and releases across multiple stakeholders

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  Maintain clear documentation, delivery timelines, and visibility into status of all ongoing projects

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  Handle escalations, blockers, and trade-offs with clarity and ownership

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  Identify recurring patterns in client asks and feed them into the core product roadmap

Requirements

Ideal Qualifications

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  Approach problems with a systems-oriented mindset

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  Create sketches using Figma, Balsamiq, or Vibe

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  Develop working prototypes through code

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  Communicate effectively with both engineering teams and business stakeholders

Must-Have Qualifications

• 4-6 years of experience in product management, solutioning, or project delivery in a B2B SaaS or enterprise software environment

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  Strong technical understanding of backend systems, APIs, data flows — enough to challenge and align with engineers

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  Ability to translate vague business problems into clear, detailed, and technically feasible solutions

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  Proven experience working with cross-functional teams (sales, success, presales, and engineering)

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  Excellent written and verbal communication — crisp PRDs, functional specs, and client updates

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  Experience running client calls, demos, and stakeholder syncs

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  SQL proficiency - should be able to independently explore data and validate assumptions

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  Exposure to AI tools or automation platforms like n8n, Zapier, GPTs, LangChain, etc.

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  Background in engineering or strong technical aptitude

Good to Have

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  Experience in retail-tech, merchandising, supply chain, or inventory platforms

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  Worked on internal tooling, onboarding automation, or implementation workflows

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  Familiarity with tools like Postman, Figma, Notion, Mixpanel, JIRA, etc.

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  Exposure to multi-tenant platforms or workspace-based architecture

Our Culture:

At Increff, we take great pride in fostering an open, flexible, and collaborative workplace. Our culture empowers employees to innovate, build fulfilling careers, and enjoy their work. Moreover, we strongly encourage the development of leadership skills from within the organization. Our commitment to transparency ensures that at every level, individuals have the autonomy to initiate, take ownership of projects, and successfully execute them.