What you will do Manage all WPS programs, including soft services, housekeeping, food and beverage operations, and event management. Ensure adherence to defined KPIs and vendor performance scorecards to maintain service quality and operational consistency. Oversee and ensure high standards of housekeeping, including cleanliness, hygiene, and overall workplace upkeep. Oversee vendor contracts, monitor service delivery, and drive cost-effective outcomes through regular performance evaluations. Manage caf, pantry, and catering services, ensuring quality, hygiene, and timely inventory management. Ensure compliance with all relevant safety, health, and environmental regulations. Coordinate office events, conferences, and visitor management to foster an engaging and seamless workplace experience
What you will do Manage all WPS programs, including soft services, housekeeping, food and beverage operations, and event management. Ensure adherence to defined KPIs and vendor performance scorecards to maintain service quality and operational consistency. Oversee and ensure high standards of housekeeping, including cleanliness, hygiene, and overall workplace upkeep. Oversee vendor contracts, monitor service delivery, and drive cost-effective outcomes through regular performance evaluations. Manage caf , pantry, and catering services, ensuring quality, hygiene, and timely inventory management. Ensure compliance with all relevant safety, health, and environmental regulations. Coordinate office events, conferences, and visitor management to foster an engaging and seamless workplace experience 5-8 years of proven experience in facility management or workplace operations. In-depth understanding of facility services, vendor coordination, and food & beverage operations. Strong communication, problem-solving, and crowd management skills. Familiarity with relevant compliance standards and safety regulations Bachelor s degree in Facility Management, Hospitality, or a related discipline
Entain is looking for Agile Delivery Manager to join our dynamic team and embark on a rewarding career journey. Lead the end-to-end delivery of agile projects, ensuring timely and high-quality outcomes that meet stakeholder expectations. Coordinate cross-functional teams, removing impediments and fostering a culture of continuous improvement and agile best practices. Facilitate agile ceremonies including sprint planning, reviews, retrospectives, and daily stand-ups. Work closely with Product Owners to prioritize backlogs, define sprint goals, and ensure clear understanding of requirements. Track team performance using agile metrics such as velocity and burn-down charts, and implement strategies to enhance productivity. Drive the adoption of agile frameworks like Scrum, Kanban, or SAFe, tailored to project and organizational needs. Mentor team members and stakeholders on agile principles and delivery practices. Collaborate with stakeholders across departments to align delivery with strategic objectives and manage risks effectively.
As Senior Web Tracking Analyst you will be responsible for the Web tracking Implementation across Entain websites portfolio. You will ensure the accuracy of the behavioural data and continuously validate the data collected. Primary Responsibilities: Optimize web analytics/tracking solution for Entain product suite Optimize the Datalayer Structure and usage to support web analytics/ tracking solutions and marketing tagging. Manage web tracking data collection tools. Working with Product Management and Operations teams to enable the delivery of relevant behavioural data. Manage process flow and data flow to enable a single source of truth for all relevant web-tracking data sources Partner with product management to ensure seamless implementation of new features and mitigate implementation-related web analytics issues Support to ensure reliable web tracking data against any kind of backend-derived figures (Source Database, DWH) Being a point of contact for Product Web Tracking requests. Providing consultancy on data and/or techniques that can be used to exploit additional opportunities or resolve any other business issue. Be an advocate for user experience and a promoter of user experience-driven and player journey-focused w.ork Coordinate dependencies between tasks, other product management Teams and Web analysts Support Web Tracking technical implementation across all products and platforms including apps. Essential: Minimum 7 years of experience as a Web Analyst with a focus on implementation. Server-Side Tagging Experience In-depth Web analysis skills together with comprehensive knowledge of
We are seeking a dynamic Head of Portfolio (HoP) to assume a central role in harmonizing and enhancing our strategic endeavors across our diverse brands and markets. The Head of Portfolio will be instrumental in shaping our operational methodologies, organizational structure, and delivery frameworks in tandem with our ongoing product delivery and projects. The Head of Portfolio will be deeply committed to value delivery, leveraging a plethora of data and metrics to discern trends, recognize patterns, and address challenges. Collaborating closely with Engineering and Product leaders, they will spearhead efforts to minimize inefficiencies, empowering teams to attain Autonomy, Accountability, and Alignment towards achieving valuable outcomes. Additionally, the Head of Portfolio will cultivate strategic partnerships with Directors within each domain. For instance, the Head of Portfolio Gaming will collaborate closely with Gaming Directors/MDs to ensure seamless integration and synergy across initiatives. It s a safe bet that the next chapter of the Entain/IVY story is going to be epic on a truly global scale. Want to know more? Click here for a short video. What you will do: Lead and coach our product pillar teams through their transformation, embracing and role modelling autonomy and empowerment throughout the department Lead, mentor, and coach a team of delivery professionals, providing guidance on product portfolio management, strategic planning, and fostering a culture of continuous improvement. Collaborate with key stakeholders, including executives, product managers, development teams, and external partners, to ensure alignment and gather insights that contribute to strategic decision-making. Develop and enforce common processes, methodologies, and agile best practices for product and project delivery, ensuring consistency, efficiency, and quality. Facilitate communication and collaboration between the respective pillar teams to promote knowledge sharing, innovation, and the identification of opportunities for cross-functional projects. Who you are: Profound comprehension of the product lifecycle and its impact on delivering business objectives. Proficiency across all facets of delivery, including the judicious selection of framework
What you will do Design, develop, test, and deploy software solutions that meet business requirements on the ServiceNow platform. Write clean, efficient, and maintainable code following best practices and coding standards. Ensure the solutions are scalable, secure, and performant. Participate in code reviews to ensure high code quality and maintainability. Participate in sprint planning, daily standups, and other agile ceremonies. Stay current with the latest trends in software development and emerging technologies. Develop and maintain technical documentation for your work and the overall system.
Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together. Job Description Job Purpose : Responsible for overseeing the retail commercial stream projects and associated releases for software or other types of products. This includes planning, scheduling, coordinating, and managing inhouse and 3rd party integration projects and releases. Key Responsibilities : Coordinate with various teams (Entain and third parties) to facilitate the planning, scheduling, and implementation of integration projects and releases. Develop and implement release processes and tools that are consistent with software development and deployment best practices. Actively participate in quarterly planning to create release train for upcoming quarter to meet product expectations and regularly align with agile releases. 3rd party projects planning, tracking and reporting; and operationalize and conduct regular 3rd party reviews to ensure timely delivery and drive performance. Work with engineering managers and product owners, development and testing teams to identify and manage risks that could affect release scope, schedule, and quality. Conduct Release Readiness reviews, Go/No-Go, Release Retrospectives Collaborate closely with squad and acceptance teams for regression cycles and to adapt schedule to specific scope requirements. Measure and monitor progress to ensure application releases are delivered on time and meet or exceed expectations. Produce Deployment Run Books and Implementation Plans. Liaise with L2 and RISMs for arranging support pre and post release deployments including ensuring distribution of software to the whole estate Ensure production incidents are planned into releases and documentation is up to date Support release deployments out of office hours when required Support the squad model to facilitate frequent releases Qualifications Required Skills and Experience : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Proven experience as a Release Manager or similar role in software development. Strong knowledge of Agile methodologies and principles. Familiarity with software configuration management processes. Exceptional communication, project management, and leadership skills. Experience with release management tools (like Jenkins, Jira, etc.). Experience in continuous integration/continuous delivery (CI/CD). Attention to detail, problem-solving abilities, and ability to manage multiple priorities effectively. Preferred Skills and Experience : Certifications in Agile methodologies (like Certified Scrum Master). Experience in DevOps practices. Additional Information We know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of users worldwide. Our focus on quality at scale drives us to create innovative technology that supports Entain’s mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together. Job Description As a Process Associate - Revenue & AR you will be responsible for understanding transaction processing environment Reporting to the Manager - Revenue & AR you will be part of the Finance - Revenue & AR, who are familiar/trained in ERP modules. What you will do Daily Purchase request input in ERP Daily Invoice Matching and input in ERP Daily Processing of Payment Service Provider (PSP) Files Daily PSP Exceptions Bank Reconciliations General Ledger Journal processing Review and Reporting of all daily activities (Insights) Adherence to all SLA’s Qualifications Bachelor Degree in Commerce/Accounting Excellent communication skills & knowledge of MS office Understanding of accounting concepts, Bank reconciliation Additional Information We know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in, you can expect to receive great benefits like: Safe home pickup and home drop Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of users worldwide. Our focus on quality at scale drives us to create innovative technology that supports Entain’s mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together. Job Description As a Process Associate - Revenue & AR you will be responsible for understanding transaction processing environment Reporting to the Manager - Revenue & AR you will be part of the Finance - Revenue & AR, who are familiar/trained in ERP modules. What You Will Do Daily Purchase request input in ERP Daily Invoice Matching and input in ERP Daily Processing of Payment Service Provider (PSP) Files Daily PSP Exceptions Bank Reconciliations General Ledger Journal processing Review and Reporting of all daily activities (Insights) Adherence to all SLA’s Qualifications Bachelor Degree in Commerce/Accounting Excellent communication skills & knowledge of MS office Understanding of accounting concepts, Bank reconciliation Additional Information We know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in, you can expect to receive great benefits like: Safe home pickup and home drop Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Engineer RTS you will be responsible for daily Production Support functions for a suite of applications. Reporting to the Manager RTS you will be part of the Retail technical Support in India, who will ensure functioning of the production environment with the view to maintain stability and control. What you will do Provide front line technical support to end users responding to issues related to, Application Monitoring, Incident Management, Production Governance related issues Handle production down situations under tight SLA deadlines Root cause and problem resolution follow-up Look for efficiency improvement in & productivity savings Drive & live by the culture of innovation resulting in highly efficient team and improving operational efficiency Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades. Communicate with all stakeholders and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues Qualifications 2+ years of relevant IT experience (Front Line Production Support, Incident Management)) Experience of handling various production support roles Hands-on experience in using at least 2-3 widely used monitoring tools (ELK, AppDynamics, Grafana, SCOM etc.) Experience in troubleshooting, analysis, research, conduct root cause analysis, and identify mitigations/risk Experience with Real-time restoration, triaging of issues impacting technical services (application/infrastructure) to customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home drop Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of users worldwide. Our focus on quality at scale drives us to create innovative technology that supports Entain’s mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together. Job Description As a Product Manager you will be responsible for leading your squad to execute the product strategies and plans, aligned to our OKRs. Working collaboratively with cross-functional teams to define and prioritise work, problem solve, and ultimately provide our players with outstanding experiences. You bring a deep understanding of the user’s needs, adept at identifying opportunities, refining your roadmap and collaborating across design, engineering and data. The Gaming Content domain is part of our Gaming pillar, ensuring customers have the right games by focusing on three core functions: designing competitive, exclusive in-house games; curating our diverse library of almost 14,000 supplier games; and efficiently configuring and launching games on our websites. What you will do Act as primary lead for the product, partner with engineering and design to deliver a world class product, ensuring quality, effective and timely product delivery. Defines, prioritises, and manages the product backlog using agile methodologies Establishes and drives a culture of customer closeness, constantly evaluating insight, taking an iterative approach to achieve outcomes. Ensures accurate and formal product documentation, including clearly defined user stories and acceptance criteria, in collaboration with engineering and design Drives product metrics that demonstrate impact for our customers and our business. Collaborates closely with leaders from various departments, including marketing, compliance, commercial and legal, to ensure requirements are considered, challenged and evaluated. Collaborates with gaming suppliers to ensure swift, transparent and seamless integration of content and promotional tools. Works closely with key stakeholders and suppliers to support and enable a leading content portfolio for successful market entry and growth initiatives Qualifications Key Skills & Experience: Strong understanding of the gaming industry, including compliance, regulatory frameworks, and operational processes. Experience in release management, production support, or regulatory operations within a tech-driven environment. Excellent problem-solving skills with a structured and proactive approach to issue resolution. Strong communication and stakeholder management abilities. Experience working in an Agile environment is a plus. Preferred Qualifications: Prior experience in a similar operational or regulatory role within the iGaming industry. Knowledge of relevant gaming jurisdictions and their compliance requirements. Familiarity with tools and processes related to release and incident management. Additional Information We know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of users worldwide. Our focus on quality at scale drives us to create innovative technology that supports Entain’s mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together. Job Description As a Product Manager you will be responsible for leading your squad to execute the product strategies and plans, aligned to our OKRs. Working collaboratively with cross-functional teams to define and prioritise work, problem solve, and ultimately provide our players with outstanding experiences. You bring a deep understanding of the user’s needs, adept at identifying opportunities, refining your roadmap and collaborating across design, engineering and data. The Gaming Content domain is part of our Gaming pillar, ensuring customers have the right games by focusing on three core functions: designing competitive, exclusive in-house games; curating our diverse library of almost 14,000 supplier games; and efficiently configuring and launching games on our websites. What You Will Do Act as primary lead for the product, partner with engineering and design to deliver a world class product, ensuring quality, effective and timely product delivery. Defines, prioritises, and manages the product backlog using agile methodologies Establishes and drives a culture of customer closeness, constantly evaluating insight, taking an iterative approach to achieve outcomes. Ensures accurate and formal product documentation, including clearly defined user stories and acceptance criteria, in collaboration with engineering and design Drives product metrics that demonstrate impact for our customers and our business. Collaborates closely with leaders from various departments, including marketing, compliance, commercial and legal, to ensure requirements are considered, challenged and evaluated. Collaborates with gaming suppliers to ensure swift, transparent and seamless integration of content and promotional tools. Works closely with key stakeholders and suppliers to support and enable a leading content portfolio for successful market entry and growth initiatives Qualifications Key Skills & Experience: Strong understanding of the gaming industry, including compliance, regulatory frameworks, and operational processes. Experience in release management, production support, or regulatory operations within a tech-driven environment. Excellent problem-solving skills with a structured and proactive approach to issue resolution. Strong communication and stakeholder management abilities. Experience working in an Agile environment is a plus. Preferred Qualifications Prior experience in a similar operational or regulatory role within the iGaming industry. Knowledge of relevant gaming jurisdictions and their compliance requirements. Familiarity with tools and processes related to release and incident management. Additional Information We know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
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